Hybrid Work
'The UC and CC Worlds Will Continue to Blend’
Why it matters: 8x8 is blending UC and contact centre with X Series, analytics and Microsoft Teams support, as UC Today reports.
Tom Wright · 3 Mar 2021
Cisco Brings Real-Time Translation to Webex
Cisco has boosted Webex’s multi-language capabilities with the addition of real-time translation from English into 100 languages.
Tom Wright · 2 Mar 2021
Slack Hits $1bn Revenue Run Rate
Slack hits a $1bn revenue run rate, with Salesforce integration and Service Cloud at stake as buyers weigh future of work chat and apps. Published on UC Today.
Tom Wright · 2 Mar 2021
Together Mode and Different Video Environments
Microsoft Together mode tackles Zoom fatigue in Teams by moving beyond grid video for more natural hybrid collaboration.
Rebekah Carter · 2 Mar 2021
Learn to Navigate the Next Normal with SmartCom
SmartCom Summit 2021, published on UC Today, shows why hybrid work, intelligent communications, collaboration and 5G matter for IT leaders.
Rebekah Carter · 1 Mar 2021
Big UC News You May Have Missed
Why it matters: UC buyers should track Cisco Webex 3D meetings, Microsoft Teams vs Slack, CPaaS vendors, Vonage and Bose Teams video bar. Published on UC Today.
Rebekah Carter · 1 Mar 2021
Alcatel-Lucent Enterprise (ALE) Differentiates with Data Sovereignty and Security
ALE says Rainbow UCaaS and CPaaS give European buyers data sovereignty, GDPR and security controls, backed by OVH and 2 million users.
Rob Scott · 26 Feb 2021
UC Helps Call Centre Workers Keep Working Productively
One of the greatest success stories of the pandemic has been the way in which the call centre sector has transformed from working in large offices on…
George Malim · 25 Feb 2021
Preparing Microsoft Teams for Hybrid Working
Watch and subscribe on YouTube . In this session, we discuss preparing Microsoft Teams for hybrid working.
Rob Scott · 24 Feb 2021
"It’s Life Jim, But Not As We Know It"
Hybrid work is changing the digital workplace, with video, AI translation and collaboration tools reshaping meetings, etiquette and human interaction. Published
Rob Scott · 24 Feb 2021
Unified Communications & UCaaS Round Table 2021
Unified Communications (UC) and Unified Communications as a Service (UCaaS) are poised to take off in a big way this year, as buyers look at consolidating…
Anwesha Roy · 24 Feb 2021
Konftel Introduces Cam10 for Hybrid Working
Konftel Cam10 aims to improve hybrid working with 1080p HD, 4x zoom and USB plug-and-play. Published on UC Today, it suits office and home video meetings.
Rebekah Carter · 23 Feb 2021
How Zoom and Neat are Going to the Next Level
Why it matters for hybrid work: Zoom and Neat are expanding Zoom Rooms with Neat Bar, Neat Board, Neat Pad and Neat Sense analytics. Published on UC Today.
Tom Wright · 19 Feb 2021
‘Technology Has Been a Double-Edged Sword’
Technology has played a crucial role in keeping our lives, both work and professional, moving during the pandemic.
Tom Wright · 19 Feb 2021
Transforming Hybrid Workspaces to Achieve True Collaboration
If there is one positive to come from the COVID-19 pandemic and the resulting global work-from-home experiment, it is the acceleration of digital…
Guest Blogger · 18 Feb 2021
Microsoft Viva: A Simple Guide
Microsoft Viva brings Teams and Microsoft 365 employee experience tools for wellbeing, engagement, learning and insights.
Rebekah Carter · 18 Feb 2021
Microsoft Viva EXP: Why is Viva So Valuable?
Microsoft Viva EXP unifies Teams, SharePoint, LinkedIn Learning and Yammer to improve engagement, wellbeing and learning.
Rebekah Carter · 17 Feb 2021
How to Optimise Your WFH Environments with UCaaS
WFH productivity depends on UCaaS done well. Published on UC Today, optimise Microsoft Teams, Google Meet, CCaaS, AI, security and integrations.
Rebekah Carter · 16 Feb 2021
Jabra: Return to the Mac
Jabra says hybrid office returns need touchless video meeting rooms, booking automation and 180-degree cameras.
Simon Wright · 16 Feb 2021
Preparing for Hybrid Working in 2021 with Poly
Watch and subscribe on YouTube . In this session we discuss the following: New Poly WFH products Bifurcation of internationalisation The prosumer…
David Dungay · 15 Feb 2021
The Benefits of Hybrid Working with UCaaS
Hybrid working needs UCaaS to bridge office and remote teams, cut IT spend and improve productivity, security and analytics. Published on UC Today.
Rebekah Carter · 15 Feb 2021
Big UC News You May Have Missed
Why workplace buyers should care: Microsoft Teams added offline auto-send, 10,000-user org-wide teams and new devices, while Cisco and BlueJeans added gesture s
Rebekah Carter · 15 Feb 2021
IR Collaborate adds Support for Zoom Monitoring and Troubleshooting
IR Collaborate adds Zoom monitoring and troubleshooting for hybrid UC, with real-time analytics across Microsoft Teams, Cisco and Avaya.
George Malim · 12 Feb 2021
What’s New in Microsoft Teams for February 2021?
Why it matters: Microsoft Teams adds approvals, offline autosend and free audio conferencing to June 2021. Published on UC Today, plus Logitech, Yealink and Del
Rebekah Carter · 11 Feb 2021
Is Your UC Infrastructure as Unique as You Are?
After the remote-working revolution of 2020, with WFH the “now normal”, UC has proliferated.
Guest Blogger · 11 Feb 2021
Microsoft Teams, Supercharged
Voice-enabled Microsoft Teams is helping SMBs bridge UCaaS, hosted voice and SIP trunking. Published on UC Today, see why integration matters.
Simon Wright · 9 Feb 2021
Poly Sync 20 Review: The Personal Speakerphone
Poly Sync 20 review: why buyers should care about this portable speakerphone’s Teams and Zoom certification, 20-hour battery and noise reduction. Published on U
Rebekah Carter · 8 Feb 2021
Microsoft Viva: A New Employee Experience Platform
Microsoft Viva could reshape hybrid work by combining employee experience, Teams, AI, Insights, Learning and Topics in Microsoft 365. Published on UC Today.
Rebekah Carter · 8 Feb 2021
Big UC News You May Have Missed
This weekly UC round-up covers Sangoma, Star2Star, Microsoft Teams, Microsoft WorkLab, Atos and DXC, and CPaaS.
Rebekah Carter · 8 Feb 2021
Poly Helps Level Up Prosumers with New Personal Video Solutions
Poly’s Studio P Series brings enterprise-grade video, audio and Poly Lens support to prosumers and hybrid workers.
George Malim · 7 Feb 2021
What Role do Resellers Play in the Future of UCC?
The process of deploying unified communications and collaboration solutions transformed during the pandemic.
Ian Taylor · 5 Feb 2021
Do Hybrid Workforces Create Second-Class Workers?
Hybrid work can improve flexibility, but remote and office staff risk becoming second-class workers. Published on UC Today, with video conferencing and cloud co
Rebekah Carter · 4 Feb 2021
Spearline Named one of Ireland's 50 Fastest-Growing Companies
The organisation was recently recognised by Deloitte for positive growth. This marks the seventh consecutive year for the company to receive the…
Ian Taylor · 4 Feb 2021
Zoom Launches Plethora of Updates for Safe Office Returns
Why it matters: Zoom Rooms adds people counting, air quality monitoring and virtual receptionist tools for safer hybrid office returns. Published on UC Today.
Tom Wright · 3 Feb 2021
Konftel Announces New Partnership and 4G Conference Phone
Konftel’s Barco ClickShare Conference partnership and 4G 300Mx matter because they simplify BYOM wireless meetings, Teams and Zoom, with climate-neutral certifi
Rebekah Carter · 3 Feb 2021
New Opportunities for Channel Sales to the Public Sector
The start of the new year brings new sales avenues for NFON UK’s channel partners.
Gabriel Avner · 3 Feb 2021
Poly adds Professional Video Products for Personal Users
Poly launches Studio P Series for home and hybrid work, adding P5, P15 and P21 with Poly Lens, Poly+, Zoom and Microsoft Teams support. Published on UC Today.
George Malim · 2 Feb 2021
Microsoft Explores the “New Future of Work”
The 2020 pandemic caused massive changes to the cultural, social, economic, and technical worlds.
Rebekah Carter · 2 Feb 2021
Introducing Microsoft WorkLab: Insights into the Future
2020’s pandemic affected the world of work at every level. The way we live has changed fundamentally, with a greater focus on distance and safety.
Rebekah Carter · 2 Feb 2021
5 Tips for Developing Your Microsoft Teams WFH Strategy
Five Microsoft Teams WFH tips show why buyers should plan rollout, training, live events and analytics for remote work.
Anwesha Roy · 1 Feb 2021
Microsoft Teams for WFH in 2021: Expert Round Table Part 2
Why Microsoft Teams keeps leading WFH in 2021: published on UC Today, experts from Tollring, VanillaIP, Gamma and more on Teams, Office 365 and remote working.
Anwesha Roy · 29 Jan 2021
Sustainable Headsets: JPL Telecom's Modular Element Series is a Long-Term Investment
Why it matters: JPL Telecom’s modular Element headsets cut cost of ownership with replaceable headbands for TT3, X500 and BT500. Published on UC Today.
Linoy Doron · 29 Jan 2021
Luware: Revolutionising the Contact Centre
Businesses are undergoing a dramatic rethinking of the role of their contact centres following the outbreak of COVID-19.
Gabriel Avner · 29 Jan 2021
Digital Transformation 2021: How Companies Can Set Up for Workplace Success
The concept of digital transformation has many components but put simply, it is fundamentally deploying the use of technology to change the way people do…
Guest Blogger · 27 Jan 2021
Microsoft Teams for WFH in 2021: Expert Round Table Part 1
Why Microsoft Teams became a leading WFH tool for 2021, with insights from Maintel, StarLeaf, Nuvias, Cavell, Giacom and Call2Teams.
Anwesha Roy · 27 Jan 2021
SCB Global and Microsoft Teams: Agile, Future-proof Workplace Transformation
Digital Transformation has become an over-used, excessively hyped term. However, tremendous, transformational progress was made in 2020.
George Malim · 27 Jan 2021
2600Hz & Vinix Blast Partner in Moving UC Forward
2600Hz and Vinix Global show why open KAZOO and Vinix Blast matter for buyers needing flexible UCaaS, CPaaS, APIs and omni-channel integration. Published on UC
Joshua Felder · 27 Jan 2021
“Hold the Line Caller, I’m Putting You Through (to the Spare Room)”
Why WFH call handling still feels seamless: Sangoma Switchvox, unified communications and broadband keep office-style service. Published on UC Today.
Simon Wright · 26 Jan 2021
Pin-Sharp or Pinstripe?
The commute. The race for a space in the office car park. The fight for the last remaining hot desk.
Simon Wright · 25 Jan 2021
Will Companies Decrease Salaries for Remote Workers?
Remote working is the new normal for most companies these days. Following the COVID pandemic, companies are re-assessing how important the physical office…
Rebekah Carter · 25 Jan 2021
“You’re on Mute, Prime Minister…”
COVID pushed the UK public sector to Zoom, Teams and Jabra PanaCast and Speak, making audio-video quality critical.
Simon Wright · 22 Jan 2021
What’s New in Webex for 2021?
Cisco’s new Webex brings smarter meetings, messaging, calling and Contact Centre updates, with Slack, SDKs and Control Hub. Published on UC Today.
Rebekah Carter · 22 Jan 2021
Yeastar Releases New P-Series Firmware
Yeastar’s P-Series PBX firmware adds web calling, remote access and video conferencing, giving SMEs a more flexible UC stack. Published on UC Today.
Rebekah Carter · 21 Jan 2021
ADECIA by Yamaha - Take Your Conference Room Audio to the Next Level
Why it matters: Yamaha ADECIA simplifies hybrid meeting room audio with ceiling microphones, Dante speakers and Plug-and-Play setup for Teams and Zoom.
Linoy Doron · 20 Jan 2021
Microsoft Teams Boosts Presentations with Dynamic View
Microsoft Teams Dynamic View will improve presentations and hand-raising in video calls, helping buyers optimise meetings. Published on UC Today.
Rebekah Carter · 19 Jan 2021
Asana: 7-in-10 Workers Experienced Burnout in 2020
Asana’s Anatomy of Work Index 2021 shows burnout, missed deadlines and work coordination drag. Published on UC Today, a buyer concern.
Ian Taylor · 18 Jan 2021
Logitech Delivers Solutions for Any Meeting Room
Logitech expands meeting room choice with Rally Bar, Rally Bar Mini and RoomMate, helping buyers scale Teams Rooms, Zoom and BYOD. Published on UC Today.
Rob Scott · 15 Jan 2021
How to Prep for Working From Home 2.0
Working from home 2.0 needs RingCentral, clear rules and support to protect productivity, engagement and wellbeing.
George Malim · 15 Jan 2021
Shure Launches the MV5C Home Office Microphone
As organisations continue to embrace the ‘new normal’ and Work From Home ethic, the importance of microphone quality is becoming an essential requirement…
George Malim · 14 Jan 2021
Google Meet Supports Live Captioning in 4 New Languages
Google Meet adds live captioning in French, German, Spanish and Portuguese, improving accessible hybrid meetings. Published on UC Today.
Rebekah Carter · 11 Jan 2021