Hybrid Work
Big UC News from Microsoft, Meta, Avaya and UC Expo 2022
Microsoft layoffs, Meta Workplace updates, Avaya metaverse contact centres and UC Expo 2022 show where UC buyers should focus. Published on UC Today.
James Stephen · 21 Oct 2022
"Phone is Still King” RingCentral Research Finds
New research from RingCentral has found that more than 90% of business leaders use phones as one of their main tools of communication.
James Stephen · 20 Oct 2022
Exploring the Poly Edge E Series
This Poly Edge E Series session explains desk phones vs softphones and customer feedback for workplace buyers.
James Stephen · 19 Oct 2022
What’s New at Workplace? October 2022 Update
Workplace from Meta adds Knowledge Library, support ticket exports, email customisation, Files and media and login settings updates.
James Stephen · 19 Oct 2022
Key Highlights from UC Expo 2022
Here are some of the key product releases , partnerships and insights that were on stage at UC Expo this year.
James Stephen · 18 Oct 2022
What to Expect as we Take Hybrid Head-On at UC Summit 2023
UC Summit is set to return bigger and better next year as the team at UC Today has refined and upgraded the experience.
Ryan Smith · 18 Oct 2022
Avocor Partners with Logitech to Launch CollabTouch
Avocor and Logitech launch CollabTouch, combining E and G Series displays with Rally Bar kits for hybrid work spaces.
James Stephen · 17 Oct 2022
Poly Gets Back-to-Back Teams and Zoom Certifications
Poly gains Teams and Zoom certifications, giving workplace buyers more choice for hybrid meetings. Published on UC Today, with G7500, Studio X70 and Edge E Seri
James Stephen · 14 Oct 2022
How Theta Lake’s Selective Archiving Helps IT Managers make Compliance and Business Users Equally Happy
Theta Lake’s Selective Archiving lets IT, compliance and business users keep Zoom, Cisco WebEx and Microsoft Teams features while archiving chats, polls and whi
David Bradley · 13 Oct 2022
Teams Meetings Available on Cisco Meetings Devices
Microsoft Teams Meetings now run natively on Cisco meeting devices, helping buyers standardise hybrid work while keeping Webex support. Published on UC Today.
James Stephen · 12 Oct 2022
Host of Google Workspace Updates Revealed at Cloud Next '22
Google Workspace updates at Cloud Next '22 sharpen hybrid work with Meet, Smart Canvas, DLP, Google Voice, Docs, Sheets and Chrome. Published on UC Today.
Ryan Smith · 12 Oct 2022
DTEN Seeks Microsoft Teams Certification
DTEN has announced its intention to pursue a Certified for Microsoft Teams designation on its most popular collaboration devices.
Ryan Smith · 12 Oct 2022
Teams and Zoom to Integrate With Meta VR Workrooms
Meta Quest Pro brings Teams and Zoom into Horizon Workrooms, giving workplace buyers new VR collaboration and Microsoft 365 tools.
Ryan Smith · 12 Oct 2022
Manufacturing Case Study in Focus: Zoom and American Woodmark
American Woodmark standardised communications with Zoom video meetings, Chat, Phone and Webinars to support 10,000 employees.
Rebekah Carter · 10 Oct 2022
PitchHub Releases Zoom Teleprompter to Make Presenting Easier
PitchHub has unveiled its Teleprompter Zoom app, which is designed to allow users to present with confidence during Zoom meetings.
Ryan Smith · 7 Oct 2022
GoTo says 'Flexibility is Integral' to How Businesses Should Operate
Flexibility is key to how businesses need to operate when choosing UC and collaboration products for employees, according to Ankita Dasgupta, Senior…
Ryan Smith · 7 Oct 2022
Meta Adapts to Hybrid Work by Reducing Office Sizes
Meta’s office cuts show how hybrid work is reshaping workplace real estate. Published on UC Today, the move affects desks, leases and Teams.
Ryan Smith · 6 Oct 2022
Essential Conversational Analytics Events for Your Calendar in 2022 and 2023
Why conversational analytics matters for CX and hybrid work buyers: UCX, DTX, Cloud Comms Summit, Zoomtopia, AWS re:Invent and more.
Rebekah Carter · 5 Oct 2022
Kurmi's New CEO Signals International Growth Plans
Kurmi’s new CEO Micah Singer points to international growth as enterprises need simpler UC provisioning across Microsoft, Cisco, Zoom and Avaya. Published on UC
James Stephen · 4 Oct 2022
Avaya, Mida Solutions, Deltapath and Dubber on Conversational Analytics
1. What are the benefits of conversational analytics for enterprises? Attilio Licciardello, General Manager and Founder at Mida Solutions : “ Constantly…
James Stephen · 3 Oct 2022
UC Summit 2023 - Taking Hybrid Head-On
As we head towards the end of 2022, the team here at UC Today are already planning for what's next, so we are pleased to announce that we're back with a…
Ryan Smith · 3 Oct 2022
The Future of Work is Anywhere, are you Ready?
Why hybrid work is set to be the default by 2024, with Dubber and AT&T on conversational AI, business communications and communication data. Published on UC Tod
Rob Scott · 3 Oct 2022
Akkadian Provisioning Manager Review
Akkadian Provisioning Manager automates UC provisioning for Cisco, Webex, Microsoft Teams and ServiceNow, cutting risk.
Rebekah Carter · 3 Oct 2022
DTEN Gears Up For First UC Expo Europe Event
DTEN ’s attendance at UC Expo Europe , taking place on October 12 th -13 th , couldn’t come at a better time for the US-based video conferencing &…
Linoy Doron · 3 Oct 2022
What’s New in Microsoft 365? September Update
Microsoft 365’s September updates add Viva, Teams Rooms and Windows 11 features that buyers need for hybrid work. Published on UC Today.
James Stephen · 30 Sept 2022
4 Tips for Keeping Your UC Platform Secure
Why UC security matters: Akkadian Labs says restrict back-end access, use role-based access, track activity and a single pane of glass for MACDs.
Tom Wright · 30 Sept 2022
Crestron Flex Smart Soundbar and Camera Review
Why hybrid meeting rooms need simpler UC hardware: Crestron Flex smart soundbar and camera combines Huddly IQ AI, USB 3.0 and 1080p video. Published on UC Today
UC Today News · 29 Sept 2022
Educational Case Study in Focus: Tulsa Tech and Microsoft
How Tulsa Tech cut phone and classroom costs with Microsoft Teams Phone, Teams Rooms and Yealink, while keeping hybrid learning on track. Published on UC Today.
Rebekah Carter · 29 Sept 2022
Education: Audio-Visual Tools Really Make the Difference in Today’s Hybrid Learning Environment
Hybrid education is growing fast, and Poly audiovisual tools on Microsoft Teams are helping schools, colleges and universities deliver better learning. Publishe
Simon Wright · 29 Sept 2022
Tips for Choosing The Best Contact Center Headsets
UC Today reports on the latest technology news from around the globe. Read more on contact center headsets here
Rebekah Carter · 29 Sept 2022
Poly Sync 10 Speakerphone for Home Offices Review
Why Poly Sync 10 matters for home offices: Bluetooth speakerphone, Teams button, USB-C, IP64 and noise-cancelling mics for clearer calls. Published on UC Today.
UC Today Team · 29 Sept 2022
Jabra Releases Earbuds Designed for Remote Working
Jabra’s Connect 5t earbuds target remote working with six-mic call tech, Bluetooth Multipoint and Qi charging.
Ryan Smith · 28 Sept 2022
The Top UC Vendors Majoring in Education for 2022
Why education buyers are upgrading UC in 2022: RingCentral, Microsoft Teams, Avaya, Zoom, Meta Workplace and Vonage for hybrid learning.
Rebekah Carter · 26 Sept 2022
ActivTrak Integrates with Google Workspace For Work Insights
ActivTrak’s Google Workspace integration adds work insights for Gmail, Calendar, Docs, Sheets and Slides to protect focus time.
Ryan Smith · 26 Sept 2022
Big UC News from Microsoft, Zoom, Webex, and Logitech
Microsoft Teams adds language interpretation; Zoom Phone survivability, Webex push-to-talk and Logitech hybrid webcams address outage, security and work-from-an
Ryan Smith · 23 Sept 2022
What is Workplace from Meta?
Workplace from Meta brings Facebook-style chat, groups, live video and Microsoft 365 integrations to hybrid teams.
UC Today Team · 22 Sept 2022
2600Hz Unify Solutions in comm.land
2600Hz comm.land unifies UCaaS, CPaaS and CCaaS in one UI to boost hybrid-work productivity and simplify workflows.
Elliot Mulley-Goodbarne · 22 Sept 2022
Videoconferencing: How the Hybrid Office Redesign is Creating the Latest Reseller Opportunity
Huddle rooms, hot desks, open plan collaboration spaces: today’s modern offices have changed.
Simon Wright · 22 Sept 2022
The State of Unified Communications in Education 2022
Educational institutions rely on strong communications to ensure productivity, efficiency, and excellent outcomes for students.
Rebekah Carter · 21 Sept 2022
Logitech Releases Webcams and Headphones for Hybrid Work
Logitech’s Brio 500 and Zone Vibe tackle hybrid work gaps in webcams and headphones. Published on UC Today, with Teams, Meet, Zoom and Sync.
Ryan Smith · 21 Sept 2022
How to Integrate Slack with Microsoft Teams
Integrating Slack with Microsoft Teams cuts missed messages and simplifies calls, workflows and interoperability. Published on UC Today, here’s how.
UC Today Team · 20 Sept 2022
Webex and Instant Connect Link Frontline and Remote Workers
Webex and Instant Connect link frontline and remote workers with push-to-talk for any device, any network, in manufacturing and more.
Ryan Smith · 20 Sept 2022
Deutsche Telekom brings Mobile Communications to Teams in Germany
Why it matters: Deutsche Telekom will be Germany’s only provider of Mobile für Microsoft Teams, bringing PSTN calling, chat and video to Teams. Published on UC
Ryan Smith · 16 Sept 2022
Zoom Team Chat - New Name, New Features
Zoom Team Chat adds new features to help hybrid work teams collaborate across locations, with new packaging for Zoom users.
Rob Scott · 16 Sept 2022
Tackling Microsoft Teams One Location at a Time
Over the last few years, Microsoft Teams has become the central hub for hybrid work.
Tom Wright · 15 Sept 2022
MAXHUB Releases Next-Gen Camera Designed for Hybrid Work
MAXHUB’s UC P25 PTZ camera aims to improve hybrid meetings with 4K UHD, 12x optical zoom and UC platform support. Published on UC Today.
Ryan Smith · 14 Sept 2022
7 Insightful UC in Education Case Studies to Read in 2022
Seven UC in education case studies show how Zoom, Slack, RingCentral, Avaya, Poly and Workplace from Meta improved learning.
Rebekah Carter · 14 Sept 2022
Zoom Revamps Chat to Take on Teams and Slack
Zoom Chat is changing its name to Zoom Team Chat and getting new features as part of a campaign to highlight its wider capabilities that are often better…
James Stephen · 13 Sept 2022
A Remote Worker's Guide to Online Meeting Etiquette
Why it matters: better online meeting etiquette improves productivity in remote and hybrid work. Published on UC Today, with Zoom lighting, headsets and backgro
UC Today Team · 13 Sept 2022
Hybrid Work: How Can Businesses Make it Work?
It’s no secret that hybrid working has become the chosen model for many businesses, particularly as offices open up worldwide.
Tom Wright · 13 Sept 2022
What is a Session Border Controller? (SBC)
UC Today reports on the latest technology news from around the globe. Read similar SBC content and more about the UC market here
Rebekah Carter · 13 Sept 2022
How SMBs can Overcome IT Support Struggles
As the hybrid workspace continues to develop, small and medium businesses need to adapt to the new way of working, with various vendors offering different…
Tom Wright · 13 Sept 2022
Neat Pad Review: Seamless Touch Control for Meeting Spaces
Why it matters: Neat Pad simplifies Microsoft Teams and Zoom Rooms control and scheduling for hybrid meeting spaces. Published on UC Today.
UC Today Team · 12 Sept 2022
Why Audio Clarity is Critical for the Modern Hybrid Professional
Shure Stem and Microflex audio for Microsoft Teams helps hybrid offices deliver clearer collaboration and meeting equality.
George Malim · 12 Sept 2022
RingCentral, Bandwidth, and Toku on Cloud Calling and BYOC
Why cloud calling and BYOC matter: RingCentral, Bandwidth and Toku say flexibility, security and global PSTN help enterprises move off on-premises.
James Stephen · 9 Sept 2022
RingCentral Adds AI Video Features
RingCentral adds AI video features to RingCentral Video and MVP, including summaries, live transcription and noise reduction.
James Stephen · 9 Sept 2022
Battling Videoconferencing Fatigue: Providing an Accurate, Equitable Experience
Working hybrid, one of the most significant challenges is allowing all meeting participants, both present and remote, a smooth conferencing experience.
Linoy Doron · 9 Sept 2022
Righting the Wrongs in Microsoft Teams
Why Teams issues matter: Martello’s Vantage DX turns Microsoft CQD data into actionable insight across Microsoft 365, using robots to spot faults early.
Tom Wright · 8 Sept 2022
Samba Live Becomes Digital Samba Again
Samba Live rebrands as Digital Samba with new Meetings and Embedded products, plus revamped pricing for webinars and education.
James Stephen · 6 Sept 2022
Is this the future of Direct Routing?
PowerShell, Session Border Controllers, Professional Services: enterprise voice calls via Microsoft Teams can be a complex and expensive business.
Simon Wright · 6 Sept 2022