comm.land unites all of 2600Hz telephony applications into one UI so end users have all their communication tools in one place. The portal is currently a desktop application, but 2600Hz have the goal to make it accessible on mobile and web platforms.
The new portal is the perfect way to maximise employee productivity and unify 2600Hz’s suite of communications solutions. With comm.land, the goal is to bring all of an end user's business tools into one UI rather than having to jump between myriad open windows. As 2600Hz Software Development Manager, Ashley Vernon elaborates, the vision for comm.land is to bring all of their communication tools into one UI so that any sort of communication and collaboration can be done within one desktop window whether in the office, on the road, or at home.
“We have been noticing that the industry has been trending toward a convergence of what have historically been distinct products. The model of having one UCaaS platform for internal communications, another CPaaS platform for SMS, and a third platform for Contact Center is breaking down. Enterprises are looking for solutions that simplify their workflows, not multiple solutions to monitor and work in.
“This is one of the key things that comm.land achieves. It brings our UCaaS, CPaaS, and CCaaS offering together natively in a really tight integration and one UI. Not only can end user have access to all of their 2600hz telephony applications but also have the ability to embed third party applications and other websites, so that they can have really rich collaboration all in one place.”
comm.land
The new portal provides a customisable communications platform for all business departments, and can integrate easily with 3rd party business applications. This feature is particularly in keeping with the industry trends that Vernon speaks to. As businesses look to ensure productivity wherever an employee is, the best way to achieve this is to provide one place for colleagues to carry out day to day responsibilities, communicate, and collaborate.
“The cultural and industry trends have been towards hybrid work models are here to stay, people are going to be working in the office and sometimes at home. What hasn't changed is they need to be able to collaborate and work efficiently, and we’re giving folks a tool where they can collaborate and access all of their business tools in one place.
