Hybrid Work

Videoconferencing: Why it Pays to Focus on High-Quality Audio
In business, tiny gains can be big differentiators. They can help to improve functionality, processes and, ultimately, deliver better overall outcomes.
Simon Wright · 13 Sept 2023
Too Many Meetings? Empower Employees With AI
AI meeting rooms can cut unproductive meetings and improve hybrid collaboration. Yealink’s MVC Series for Microsoft Teams Rooms adds Copilot, voice control and
Zen Bahar · 12 Sept 2023
The 13 Best RingCentral Productivity Features to Explore
Wondering which RingCentral productivity features will have the biggest impact on your workforce?
Rebekah Carter · 11 Sept 2023
Logitech Launches Flexible 'Show-and-Tell' Reach Camera
Why it matters: Logitech Reach makes show-and-tell meetings easier with a flexible USB camera for non-digital content, livestreams and classes. Published on UC
Kieran Devlin · 11 Sept 2023
Yealink Unveils New AI-Powered Teams Rooms Solutions
Yealink has announced new AI-powered solutions for Microsoft Teams Rooms for smarter meetings.
Kieran Devlin · 8 Sept 2023
Crestron Appoints New UK Distributor
Midwich will distribute Crestron UC&C in the UK and Ireland, expanding buyer access to Crestron Flex, Desk Q, Desk Touch and Videobar 70. Published on UC Today.
Tom Wright · 5 Sept 2023
What is Video Conferencing?
Video conferencing is reshaping hybrid work and customer engagement. Published on UC Today, see how Zoom, Microsoft Teams Rooms, RingCentral and Cisco Webex fit
Rebekah Carter · 3 Sept 2023
The Best Zoom Apps for 2023: Productivity-Boosting Add-ons
Read more about the best Zoom productivity apps on our website
UC Today Team · 3 Sept 2023
Tata Communications Shares Strategies for Office Work in Hybrid Era
Why return-to-office plans need better endpoint management: Tata Communications GlobalRapide ties Microsoft Teams Rooms, devices and UC together. Published on U
George Malim · 31 Aug 2023
The Latest Big News on Verizon Dropping BlueJeans, Zoom Phone Reaches $0.5b, Back to the Office Woes
Watch on YouTube In this episode of The Latest Big News, host David Dungay welcomes some of the industry’s top analysts to talk about the latest news in…
David Dungay · 30 Aug 2023
Amazon CEO Allegedly Tells Unhappy Remote Workers It's 'Not Going to Work Out'
Amazon CEO Andy Jassy allegedly told remote employees who don't want to comply with Amazon's return-to-office policy that it's "not going to work out for…
Kieran Devlin · 30 Aug 2023
Microsoft Teams Rooms Pro: Is it Worth the Investment?
Microsoft Teams Rooms Pro adds AI, security and management tools to hybrid meeting rooms, but raises costs for buyers.
Rebekah Carter · 28 Aug 2023
NEC Univerge Blue Engage Adds Innovative Healthcare Integrations
NEC UNIVERGE BLUE ENGAGE now integrates with Epic, Oracle Cerner and MEDITECH, helping healthcare providers cut costs and speed patient access. Published on UC
Kieran Devlin · 25 Aug 2023
Yamaha CS-500 Collaboration System Now Teams Certified
Yamaha has announced that its CS-500 video collaboration system has been certified for Microsoft Teams.
Kieran Devlin · 25 Aug 2023
Zoom Events Production Studio and Mobile App Launched
Zoom launches Production Studio and a mobile app for Zoom Events, helping buyers create branded hybrid events without a production agency. Published on UC Today
Kieran Devlin · 24 Aug 2023
Managing Microsoft Teams in Multi-Vendor Environments
AudioCodes ebook explains how to manage Microsoft Teams in multi-vendor environments, covering interoperability, integrations and user ex
Rebekah Carter · 24 Aug 2023
How Qualcomm Leverages AI to Transform the Hybrid Meeting Room
To say AI is the running theme in tech for 2023 would be a cliche at this stage of the year – but it's undeniably true.
Kieran Devlin · 24 Aug 2023
Teams Rooms Adds 'Biggest Release of the Year'
Microsoft Teams Rooms Pro v4.18 adds Cloud IntelliFrame, Front Row unified backgrounds and spatial audio for Windows.
Kieran Devlin · 24 Aug 2023
Zoom Results: Gen AI and Zoom Phone Take Centre Stage
AI and Zoom Phone were front and centre of Zoom's Q2 earnings call as the vendor posted year over year revenue growth.
Kieran Devlin · 22 Aug 2023
Big UC News from Dialpad, WhatsApp, and Microsoft
Why it matters: DialpadGPT, WhatsApp call scheduling and Microsoft Teams mobile join updates could improve AI, calling and meetings. Published on UC Today.
Kieran Devlin · 18 Aug 2023
Why This Hybrid Meeting Policy Needed the Queen's Approval
Every organisation's IT and audiovisual departments had their own unique challenges in adapting to the COVID-19 pandemic.
Kieran Devlin · 16 Aug 2023
Your Guide to Comparing Endpoints and Devices in 2023
Why endpoint choice now affects hybrid work: compare meeting room systems, cameras, speakers and Microsoft Teams or Zoom devices, published on UC Today.
Rebekah Carter · 16 Aug 2023
UC Round Table: Endpoints and Devices
Endpoints and devices matter as Crestron, Coolpo, Bose Professional and Vaddio weigh AI, hybrid work, Teams and Zoom.
Kieran Devlin · 15 Aug 2023
Teams Round Table: Teams Apps
Why Teams apps now matter: buyers can boost ROI with AI, Copilot, RingCentral, NFON, Nuwave and Symity integrations, automation and security. Published on UC To
Kieran Devlin · 14 Aug 2023
How to Manage and Minimise Data Security Issues in Unified Communications
Learn how UC buyers can cut data security risk with GDPR, HIPAA, encryption, ISMS, firewalls, SBCs and DPaaS.
Rebekah Carter · 14 Aug 2023
Top 10 Microsoft Teams Features For Beginners
Learn how Microsoft Teams features like breakout rooms, whiteboard, polls, recaps and live captions improve hybrid meetings.
Tom Wright · 11 Aug 2023
Big UC News from RingCentral, Verizon, Zoom, Slack and Microsoft
Why it matters: RingCentral named a new CEO, beat Q2 guidance and launched RingCX and RingSense for Phone; Verizon is sunsetting BlueJeans, and Zoom faces TOS a
Kieran Devlin · 11 Aug 2023
How to Use the Microsoft Teams Annotation Feature
Why Teams meetings need better collaboration: Microsoft Teams annotation, powered by Whiteboard, lets presenters and attendees draw, note and highlight. Publish
Rebekah Carter · 11 Aug 2023
The Future of Communications in a Hybrid Working World
Why hybrid work needs better comms: Zoom, MS Teams, hotdesking and AI are reshaping meetings, contact centres and webinars, says Talkingpointz. Published on UC
Jess Middleton · 10 Aug 2023
The Hottest Trends in UC Endpoints and Devices for 2023
Why UC endpoints are changing for hybrid work: 5G, AI, spatial audio, plug-and-play room kits and zero-touch management. Published on UC Today.
Rebekah Carter · 10 Aug 2023
Zoom Opens New London Hub, Mandates Partial Return to Office
Zoom’s new London hub shows why hybrid work buyers should care: Zoom Rooms, workspace reservation, Intelligent Director, and a two-day office return. Published
Kieran Devlin · 10 Aug 2023
How Business Mobile Solutions Drive Growth and Agility in a Hybrid Workplace
The world of work has changed significantly in the last few years. Driven by major events like the pandemic, the “future of work” has officially arrived…
Rebekah Carter · 10 Aug 2023
How to Annotate on Zoom: Enabling Zoom Annotation
Annotations in Zoom improve screen sharing, whiteboarding and collaboration. Published on UC Today, learn how to enable Zoom annotation across devices.
Rebekah Carter · 9 Aug 2023
Cisco Revolutionizes Cloud Security with Automated Ransomware Recovery
Cisco XDR adds automated ransomware recovery with Cohesity, helping SOC teams detect, snapshot and restore faster in Cisco Security Cloud
Kieran Devlin · 7 Aug 2023
6 Reasons to Buy Advanced Communication Devices and Endpoints in 2023
Why workplace buyers should upgrade communication devices and endpoints in 2023: better Teams collaboration, 5G, AI, security and compliance. Published on UC To
Rebekah Carter · 4 Aug 2023
Microsoft Investments: How To Boost Your ROI
Learn why Microsoft Teams Phone, Operator Connect and Direct Routing depend on the right Microsoft partner for ROI.
Rebekah Carter · 3 Aug 2023
Hybrid Working: How Smart Tech is Helping To Reimagine the Traditional Office
Downsizing, relocating, repurposing: the global hybrid working model is powering a technology-led real estate revolution set to be worth $12bn* by 2031.
Simon Wright · 2 Aug 2023
ScanSource Partners with Logitech to Deliver Innovative Conferencing Solutions
ScanSource has partnered with Logitech to deliver innovative video conferencing, collaboration and modern workplace solutions.
Kieran Devlin · 31 Jul 2023
Why True Native Calling in Teams is Essential
This new offering sits alongside Dstny’s existing Call2Teams PBX and Call2Teams Trunks product pathways and will be sold via vendors, distributors and…
Tom Wright · 31 Jul 2023
Microsoft Loop Copilot Features: Bringing Copilot to Loop
Microsoft Loop Copilot brings generative AI from OpenAI into Loop to summarise pages, draft plans and boost collaboration.
Rebekah Carter · 28 Jul 2023
The EU Opens an Antitrust Investigation Into Microsoft Bundling Teams and Office 365
Why it matters: the EU’s Microsoft Teams and Office 365 antitrust probe could reshape UCaaS choice. Published on UC Today, Slack, Salesforce, and interoperabili
Charlie Mitchell · 28 Jul 2023
How to Make Microsoft Teams Work with Your Contact Center
Why Microsoft Teams integration matters for contact centres: boost first-contact resolution with Content Guru, Microsoft-certified cloud contact centre tools an
Rebekah Carter · 27 Jul 2023
What is SIP Calling? Demystifying SIP Calling Technology
SIP calling helps replace PSTN and ISDN lines, cut costs and scale PBX voice, video and messaging in the cloud.
Rebekah Carter · 26 Jul 2023
Amazon Asks Workers to Relocate for Return-to-Office Policy
Amazon is asking some corporate employees to relocate to different cities as part of its return-to-office policy.
Kieran Devlin · 25 Jul 2023
Videoconferencing: How the Science of Sound and Vision is Reimagining the Virtual Communication Experience
There’s a new way to describe technology: ‘transparent’. As in users can’t see it.
Simon Wright · 25 Jul 2023
Inside Variphy’s New Webex and Zoom Analytics Products
Variphy’s Webex and Zoom analytics products help IT teams manage UCaaS complexity with CDR reporting, on-premise data and clearer insights. Published on UC Toda
Tom Wright · 25 Jul 2023
Teams Enhances End-to-End Encryption to Bolster Security
Microsoft Teams gets full end-to-end encryption and Defender for Office 365 security, helping UC buyers stop phishing, ransomware and malicious messages. Publis
Kieran Devlin · 24 Jul 2023
‘Millennials Feel Most Left Out in Online Meetings’ – Jabra
Jabra research shows Millennials feel left out in online meetings, highlighting hybrid work, video and meeting room tech. Published on UC Today.
James Stephen · 21 Jul 2023
The Hottest SIP and CPaaS Trends in 2023
Why SIP and CPaaS matter in 2023: UCaaS, VoIP, Microsoft Teams, Zoom and AI help firms cut cost, complexity and boost security.
Rebekah Carter · 20 Jul 2023
WebRTC Market Forecast to Grow by Over $66 Billion by 2027
A new report by global market research and advisory firm Technavio forecasts that the web real-time communications (webRTC) market will grow by roughly…
Kieran Devlin · 17 Jul 2023
Hybrid Work: Tackling Organizational Changes with Video Conferencing Devices
As many organizations still struggle to navigate the transition to hybrid work models, they face a multitude of challenges.
Linoy Doron · 17 Jul 2023
How to Build a Great Microsoft Teams Rooms Solution
Build a better Microsoft Teams Rooms setup to improve hybrid meetings, with displays, audio, cameras, control panels and management tools. Published on UC Today
Rebekah Carter · 17 Jul 2023
Building Effective Meeting Rooms in the Hybrid Workplace
New Owl Labs ebook 'Building Effective Meeting Rooms in the Hybrid Workplace' highlights the significant shift in the workplace DNA, where flexibility has…
Rebekah Carter · 14 Jul 2023
New Enreach Whitepaper Reveals How Converged Contact Goes Beyond Mobile UCaaS
Mobility is already ubiquitous and a new wave of innovation is set to occur with the wider availability of 5G networks over the coming years.
George Malim · 13 Jul 2023
Virtual Meetings: How BYOD Can Enhance the Videoconferencing Experience
BYOD is making virtual meetings easier to join and use. Published on UC Today, Jabra’s PanaCast, Speak 750 and Teams, Zoom, Google Meet support seamless hybrid
Simon Wright · 12 Jul 2023
Videoconferencing: The Top 10 Trends Shaping the Way the World Communicates
It’s the way we all now meet and collaborate, but just how do enterprises ensure they are planning correctly for the next iteration of videoconferencing?
Simon Wright · 12 Jul 2023
Atos to Modernise Comms for Leading NHS Hospital
Atos has been awarded a five-year contract to modernise the communications infrastructure of The Royal Marsden NHS Foundation Trust.
Kieran Devlin · 11 Jul 2023
Inside Coolpo's AI-Powered Hybrid Meeting Strategy
Hybrid work buyers can see how Coolpo is using AI to improve productivity and user experience. Published on UC Today.
Tom Wright · 11 Jul 2023
UC for Non-Profits Case Study: Zoom and Save the Children
For non-profit organisations like Save the Children, keeping stakeholders, volunteers, and employees aligned in a distributed landscape is crucial.
Rebekah Carter · 10 Jul 2023
Managing Teams in the Multiverse – 5 Things you Must Know
AudioCodes shares 5 tips for Microsoft Teams admins on multi-vendor hybrid work, voice connectivity, adoption and KPIs.
Rob Scott · 6 Jul 2023