powering productive workplaces
the topic

Call Recording

55 video storiesAll storiesVideo · 55
Why Voice Can No Longer Be the Exception in UC Compliance
Sponsored · Global Relay

Why Voice Can No Longer Be the Exception in UC Compliance

For years, voice was the blind spot in communications compliance – too voluminous to review manually, too complex to capture properly, and not yet on…

Christopher Carey · 21 Jul 2026
The coveragemore on this topic
The Hidden Risks of Hybrid Work for UC Security
Interviewmost read

The Hidden Risks of Hybrid Work for UC Security

As hybrid work continues to reshape modern business, organizations are facing growing pressure to secure the collaboration tools that keep employees connected

Kristian McCann · 6 Jul 2026
Cisco TMS Sunset: Why the Obvious Next Step Isn’t Always "the Cloud"
Newsmost read

Cisco TMS Sunset: Why the Obvious Next Step Isn’t Always "the Cloud"

As Cisco prepares to retire TMS, enterprises face a pivotal decision about how to manage video infrastructure—balancing cloud innovation with security, control, and operational continuity

Kristian McCann · 29 Jun 2026
From Strategy to Reality: Closing the Enterprise AI Execution Gap
Sponsored · Gamma

From Strategy to Reality: Closing the Enterprise AI Execution Gap

Why are so many organisations still stuck in AI pilot purgatory – and what does it actually take to move from experimentation to real operational impact?

Christopher Carey · 22 Jun 2026
SMS OTP Is Failing – Here’s What Comes Next, According to Vonage and AT&T
Interview

SMS OTP Is Failing – Here’s What Comes Next, According to Vonage and AT&T

As fraud threats grow more sophisticated and customer expectations around digital experiences continue to rise, businesses are being forced to rethink how they authenticate users

Kristian McCann · 15 Jun 2026
AI-Driven SOCs: What PwC Is Seeing and What Security Leaders Should Do
Interview

AI-Driven SOCs: What PwC Is Seeing and What Security Leaders Should Do

 PwC’s Morgan Adamsky outlines how security teams can operationalize AI, balance automation with human oversight, and prepare for faster, more complex threats

Kristian McCann · 20 May 2026
Data Security, AI Compliance: The Two Blind Spots Your Compliance Solution Can't Ignore
Sponsored · Smarsh

Data Security, AI Compliance: The Two Blind Spots Your Compliance Solution Can't Ignore

Why it matters: compliance is not security. Published on UC Today, Smarsh explains how AI compliance gaps, sovereign data and audit readiness protect regulated

Kristian McCann · 14 May 2026
Before the Breach: Translating Cyber Risk So It Stays on the C-Suite Agenda
Interview

Before the Breach: Translating Cyber Risk So It Stays on the C-Suite Agenda

Mitel’s CISO, Bill Dunnion, explains why security still struggles to compete with revenue targets at the executive level

Kristian McCann · 13 May 2026
Security & Compliance | Securing the Enterprise in the Age of AI Agents
Roundtable

Security & Compliance | Securing the Enterprise in the Age of AI Agents

In this roundtable, a panel of experts discusses the speed at which agentic AI is rolling out and how companies can match that acceleration with adequate security

Kristian McCann · 7 May 2026
Why Operating Models - not Tech - Are Blocking Digital Transformation
Interview

Why Operating Models - not Tech - Are Blocking Digital Transformation

Host Kieran Devlin speaks with Volker Pfirsching, Partner and Head of Innovation Management (Europe) at Arthur D. Little.

Kieran Devlin · 29 Apr 2026
From Input to Intent and Beyond: Uncovering Behavioral Risks in the Age of AI
Sponsored · Theta Lake

From Input to Intent and Beyond: Uncovering Behavioral Risks in the Age of AI

AI governance needs to move beyond prompts: Theta Lake and Metrigy explain behavioural drift, agentic AI and DLP gaps. Published on UC Today.

Marcus Law · 27 Apr 2026
AI Risk in UC and Contact Centers: How to Reduce Sprawl and Stay Compliant Without Slowing Delivery
Sponsored · CallTower

AI Risk in UC and Contact Centers: How to Reduce Sprawl and Stay Compliant Without Slowing Delivery

Join UC Today host Kieran Devlin as he sits down with William Rubio, Chief Revenue Officer at CallTower , and Elka Popova, Vice President and Senior…

Kieran Devlin · 20 Apr 2026
Big UC Update: Smarsh's Simon Peters on CallCabinet Acquisition and Strengths of Unified Compliance
Sponsored · Smarsh

Big UC Update: Smarsh's Simon Peters on CallCabinet Acquisition and Strengths of Unified Compliance

Smarsh’s CallCabinet acquisition boosts unified voice capture, AI governance and compliance across Microsoft Teams, Zoom, Cisco and RingC

Kristian McCann · 16 Apr 2026
Beyond the Classroom: The Campus Communication Gap Schools Can No Longer Ignore
Sponsored · Algo

Beyond the Classroom: The Campus Communication Gap Schools Can No Longer Ignore

Schools can no longer ignore the campus communication gap. Published on UC Today, Algo explains how IP endpoints, SIP and UC platforms improve PA, safety and co

Kristian McCann · 15 Apr 2026
UCaaS Supply Chain Security: What Are the Risks and How to Mitigate Them
Interview

UCaaS Supply Chain Security: What Are the Risks and How to Mitigate Them

In this UC Today interview, host Kristian McCann sits down with Javed Hasan, CEO of Lineaje, to explore the risks in enterprise UCaaS.

Kristian McCann · 15 Apr 2026
From Archive to Action: How to Unlock the Insights Buried in Your Messages
Sponsored · LeapXpert

From Archive to Action: How to Unlock the Insights Buried in Your Messages

LeapXpert shows why unused Teams, Slack, WhatsApp and iMessage data matters, and how Signals, Maxen and Communication Workflows turn mess

Kristian McCann · 10 Apr 2026
The Data Sovereignty Surge: What Are Customers Now Asking Vendors For?
Interview

The Data Sovereignty Surge: What Are Customers Now Asking Vendors For?

Mark Duff of Mitel explains how data sovereignty is reshaping enterprise UC, driving hybrid strategies and changing risk strategy.

Kristian McCann · 8 Apr 2026
From False Positives to Real Risk: AI‑Driven Compliance in Modern UC
Sponsored · Global Relay

From False Positives to Real Risk: AI‑Driven Compliance in Modern UC

This interview shows why AI-driven compliance in UC matters: Global Relay explains moving beyond false positives, archives and review fat

Christopher Carey · 1 Apr 2026
Why Enterprise UC Is No Longer a One‑Platform Decision
Sponsored · Tata Communications

Why Enterprise UC Is No Longer a One‑Platform Decision

Why enterprise UC now needs multiple platforms: Tata Communications explains governance, regulation and a managed layer across Microsoft, Cisco, Zoom and Google

Christopher Carey · 26 Mar 2026
Sovereignty Solved: How Compliance Leaders Can Expand Globally Without Losing Control
Sponsored · Arctera

Sovereignty Solved: How Compliance Leaders Can Expand Globally Without Losing Control

In this session, Kieran Devlin of UC Today sits down with Chris Stapenhurst, Director of Product Management at Arctera , to unpack a critical shift in the…

Kieran Devlin · 25 Mar 2026
How to Close the Empathy Gap With Real-Time Translation: DeepL on the Future of Voice
Interview

How to Close the Empathy Gap With Real-Time Translation: DeepL on the Future of Voice

DeepL Voice API brings real-time voice translation to contact centers, helping agents preserve tone, empathy, and compliance.

Kieran Devlin · 20 Mar 2026
The AI Scale Mandate: Why Elasticity is the New Compliance Standard
Sponsored · Arctera

The AI Scale Mandate: Why Elasticity is the New Compliance Standard

Arctera and Chris Stapenhurst say elasticity, SaaS and cloud data governance are key as AI, compliance and regulation tighten.

Kieran Devlin · 18 Mar 2026
AI Is Already in Your Enterprise - The Real Risk Is Not Governing It
Sponsored · Theta Lake

AI Is Already in Your Enterprise - The Real Risk Is Not Governing It

AI is no longer experimental. From Microsoft Copilot to Zoom AI Companion, AI is now embedded across enterprise collaboration platforms - and leaders are…

Rob Scott · 18 Mar 2026
Fortifying UCaaS in a Volatile Cyber Landscape
Interview

Fortifying UCaaS in a Volatile Cyber Landscape

GoTo CISO Attila Torok discusses UCaaS security, AI-driven cyber threats, deepfakes, identity risks, and secure-by-design strategies.

Kristian McCann · 3 Mar 2026
Why AI-Voice Compliance is Stronger When Unified With Other Channels
Sponsored · Smarsh

Why AI-Voice Compliance is Stronger When Unified With Other Channels

In this UC Today interview, host Kristian McCann sits down with Goutam Nadella, Chief Strategy Officer at Smarsh , to explore why AI-powered voice…

Kristian McCann · 26 Feb 2026
Navigating the Regulatory Tsunami: Will Your Communications Stack Hold Up?
Sponsored · Mitel

Navigating the Regulatory Tsunami: Will Your Communications Stack Hold Up?

Why it matters: NIS2, DORA and AI rules are turning communications into critical infrastructure. Published on UC Today, Mitel’s Martin Bitzinger explains resili

Christopher Carey · 25 Feb 2026
Why Messaging Governance Is Now a Core Requirement in Public Sector UC
Sponsored · LeapXpert

Why Messaging Governance Is Now a Core Requirement in Public Sector UC

Avi Pardo explains why messaging governance now matters for public sector UC, from WhatsApp, Signal and FOIA to Microsoft Teams.

Kristian McCann · 19 Feb 2026
Your Migration Made Safe: How to Move Communication Records Without Breaking Audit Trails
Sponsored · Wordwatch

Your Migration Made Safe: How to Move Communication Records Without Breaking Audit Trails

Migrations are risky, but by undertaking a phased migration that protects the integrity of original communication records, companies can feel secure in their ability to maintain audit trails, demonstrate compliance, and avoid unnecessary operational disruption.

Kristian McCann · 3 Feb 2026
Turning Compliance Into Insight
Sponsored · Wordwatch

Turning Compliance Into Insight

See how Wordwatch helps financial and regulated firms turn compliance data into AI-powered insight with a unified archive.

Kristian McCann · 26 Jan 2026
Turning Compliance Into Competitive Advantage: Inside Metrigy’s UC&C Study
Sponsored · Global Relay

Turning Compliance Into Competitive Advantage: Inside Metrigy’s UC&C Study

Why UC&C compliance now drives risk and value: Metrigy’s study shows Teams, WhatsApp, SMS and AI assistants raising issues. Published on UC Today, with Global R

Christopher Carey · 22 Jan 2026
Choosing Communication Tech for Industrial Environments for Today and Tomorrow
Sponsored · Algo

Choosing Communication Tech for Industrial Environments for Today and Tomorrow

How Algo bridges legacy paging into Cisco, Microsoft Teams and RingCentral for safer industrial UC.

Kristian McCann · 21 Jan 2026
From Voice Phishing to Credential Misuse: Examining the Growing Threats in UC Security
Interview

From Voice Phishing to Credential Misuse: Examining the Growing Threats in UC Security

Voice phishing, credential theft, and MFA bypass attacks are escalating across UC platforms like Microsoft Teams.

Kristian McCann · 20 Jan 2026
The UC Cybersecurity Landscape in 2026
Interview

The UC Cybersecurity Landscape in 2026

Leslie Nielsen offers expert insights into how businesses can stay ahead of increasingly sophisticated threats targeting platforms

Kristian McCann · 6 Jan 2026
AI Governance Crisis: 88% of Firms Face Governance and Security Challenges They Can't Control
Sponsored · Theta Lake

AI Governance Crisis: 88% of Firms Face Governance and Security Challenges They Can't Control

In this eye-opening interview, Rob Scott of UC Today is joined by Stacey English, Director of Regulatory Intelligence at Theta Lake , to explore what’s…

Rob Scott · 16 Dec 2025
Partnering for CX Success: How LDI Uses Intermedia’s Contact Center + AI to Win
Sponsored · Intermedia

Partnering for CX Success: How LDI Uses Intermedia’s Contact Center + AI to Win

LDI shows how Intermedia Contact Center and AI help partners improve CX, boost sales and build revenue. Published on UC Today.

Kieran Devlin · 7 Oct 2025
How AI is Redefining Compliance Call Recording and Analytics
Sponsored · CallCabinet

How AI is Redefining Compliance Call Recording and Analytics

AI is changing compliant call recording and analytics as organisations manage multiple collaboration platforms. Published on UC Today with CallCabinet.

Tom Wright · 12 Sept 2024
Why Compliant Call Recording is Critical for FinServs
Sponsored · Oak Innovation

Why Compliant Call Recording is Critical for FinServs

Why compliant call recording matters for FinServs: UC Today speaks with Oak Innovation on compliance challenges, Clarity Go and Microsoft Teams recording.

Kieran Devlin · 9 Jan 2024
Ensuring Your Compliance Through Secure Video and Voice Capture
Sponsored · Veritas

Ensuring Your Compliance Through Secure Video and Voice Capture

Veritas explains why secure video and voice capture, transcription and classification help organisations meet privacy and compliance dema

Kieran Devlin · 12 Dec 2023
How to Capture Communications in Microsoft Teams with Call Recording
Sponsored · Oak Innovation

How to Capture Communications in Microsoft Teams with Call Recording

Why Teams call recording matters: UC Today speaks with Oak Innovation on Microsoft Teams challenges, certification, industry use cases and flexibility.

David Dungay · 18 May 2023
An Overview of Conversation Analytics and How it is Critical for Business Growth
Sponsored · Call Cabinet

An Overview of Conversation Analytics and How it is Critical for Business Growth

Watch on YouTube UC Today's Ryan Smith hosts Craig du Plessis, Vice President of Analytics, CallCabinet .

Ryan Smith · 14 Mar 2023
Mida Solutions Redesigns Compliance Recorder and Attendant Console for Zoom
Sponsored · Mida Solutions

Mida Solutions Redesigns Compliance Recorder and Attendant Console for Zoom

Mida Solutions updates Compliance Recorder and Attendant Console for Zoom, helping buyers track calls and streamline operator workflows. Published on UC Today.

James Stephen · 29 Nov 2022
The Key to Successful Compliance Recording in Teams
Sponsored · Luware

The Key to Successful Compliance Recording in Teams

Watch and subscribe on YouTube. UC Today's Tom Wright hosts Alexander Grafetsberger, VP of Products at Luware .

Tom Wright · 23 Aug 2022
Unlock Huge Value in Microsoft Teams with Compliance Recording
Sponsored · CPS

Unlock Huge Value in Microsoft Teams with Compliance Recording

Watch and subscribe on YouTube . UC Today's David Dungay hosts Ben Donaldson, Head of Practice - UC & Infrastructure, CPS and Andy Lark, CCO, Dubber .

David Dungay · 24 Mar 2022
BIG UC NEWS from Microsoft, Facebook and Otter
News

BIG UC NEWS from Microsoft, Facebook and Otter

Microsoft 365 prices rise, Facebook launches Horizon Workrooms, and Otter expands to Teams, Google Meet and Cisco Webex on UC Today.

Marian McHugh · 27 Aug 2021
Interactive Billing & Analytics Across Multiple UC Platforms in the New Norm
Interview

Interactive Billing & Analytics Across Multiple UC Platforms in the New Norm

UC Today's David Dungay hosts Ian Lindsay, SVP Sales, Soft-Ex

David Dungay · 26 Nov 2020
Microsoft Teams November Update 2020
Interview

Microsoft Teams November Update 2020

Why Teams buyers should care: Microsoft has added offline mode, native ARM64 support and compliance recording API changes. Published on UC Today.

Rob Scott · 2 Nov 2020
Breaking Silos in Microsoft Teams
Sponsored · Microsoft

Breaking Silos in Microsoft Teams

UC Today's Rob Scott hosts Shams Khan, Principal Solutions Consultant from SCB Global discuss what is cloud calling and what are the benefits of moving your corporate telephony into Teams?

Rob Scott · 19 Jun 2020
Cisco Live! Brings New Wave of Innovation for Cisco
News

Cisco Live! Brings New Wave of Innovation for Cisco

Cisco Live’s digital shift brings Webex security, AES 256-GCM encryption, Control Hub analytics and Box integration. Published on UC Today.

Ian Taylor · 16 Jun 2020
Exploring Microsoft Teams Recording with Verint
Explainer

Exploring Microsoft Teams Recording with Verint

Why Teams recording and compliance matter: Verint’s secure Microsoft Teams recording helps capture interactions for remote, global workforces. Published on UC T

Rob Scott · 15 Jun 2020
Zoom Meetings Review: The Ultimate Video Solution?
Guide

Zoom Meetings Review: The Ultimate Video Solution?

Excerpt: Your insight into the pricing tiers and deployment options for Zoom Meetings. How will you approach your video conferencing strategy?

Rebekah Carter · 23 Apr 2020
Using AI for Collaboration Compliance with Theta Lake
Feature

Using AI for Collaboration Compliance with Theta Lake

UC Today speaks to Devin Redmond, CEO and co-founder of Theta Lake. In this interview, we discuss using AI for collaboration compliance and how businesses can best address the regulations in a digital-first world

Rob Scott · 27 Feb 2020
Take a Look Inside Avaya's Customer Experience Centre
Sponsored · Avaya

Take a Look Inside Avaya's Customer Experience Centre

Presenter Patrick is joined by Richard Buckley, Digital Transformation Technical Sales and Services Leader, Avaya .

Patrick Watson · 5 Sept 2019
Introducing Linkus Softphone by Yeastar
Sponsored · Yeastar

Introducing Linkus Softphone by Yeastar

Softphones offer perks such as flexibility, mobility, agility, and can save valuable desk space. Not to mention the cost savings passed down to call and contact centers because they eliminate the need for traditional desk phones

Ian Taylor · 12 Jun 2019
Foehn: Customer Success Through Strength In-Depth
Sponsored

Foehn: Customer Success Through Strength In-Depth

Foehn’s Kiwi.com and Communique wins show why CCaaS, PureCloud, Genesys and Voxivo matter: faster routing, analytics and remote working. Published on UC Today.

Dominic Kent · 28 Feb 2019
Top Wholesale Cloud Communications Providers
Roundtable

Top Wholesale Cloud Communications Providers

The cloud communication market is hotting up. As small business success stories reach enterprise s and the communication market matures in terms of…

Dominic Kent · 22 Feb 2019