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How FNBO Cut Financial Crime Review Time 50% with Agentic AI

A look inside one bank's rollout of agentic AI for sanctions and due diligence reviews reveals a bigger shift already underway: financial institutions are being forced to adopt autonomous systems faster than their governance models were built to handle

Google Brings Agentic AI Browsing to Android – What IT Leaders Need to Know

Google is rolling out Gemini in Chrome for Android from late June, bringing AI-powered auto browse and agentic browsing to mobile devices.

Apple Bets Big on Agentic AI – But Enterprises Should Watch What It Can't Yet Deliver

Apple agentic AI is gaining momentum, but can it deliver for enterprise IT? Explore the gap between Apple’s hardware strength and AI execution.

It's Time for a Digital Labor Reality Check: Why Agentic AI Isn’t an Automation Slam Dunk

Agentic AI promises to revolutionize digital labor, but undocumented processes and "tribal knowledge" are stalling progress.

Zoom Spaces Enjoys Agentic AI Upgrade: All Hail the Intelligent Meeting Room

Zoom Spaces AI transforms hybrid work with agentic scheduling and support. Read how these updates impact IT and AV estate management.

Is Agentic AI Ready for the Enterprise? Why Human-in-the-Loop AI Is the Missing Piece

Agentic AI in the Enterprise: Why Human-in-the-Loop AI Matters

Lenovo Launches Agentic AI Capabilities Across Its Portfolio

Lenovo has introduced agentic AI capabilities across its AI-Enabled Workforce portfolio.

"Hope Is Not a Strategy" - Cisco Webex’s Intentional Leap into Agentic AI

Discover how Cisco’s latest RoomOS 26 release at WebexOne 2025 introduces agentic AI, new collaboration devices, and integrations designed to simplify hybrid work and secure the future of enterprise collaboration with Webex.

Is ‘Agentic AI’ Just a Fancy Way to Skip Meetings?

Explore how agentic AI is shaping the future of work. Zoom, Cisco, and Microsoft promise productivity gains, but CIOs need measurable outcomes and clear governance to justify adoption.

Zoomtopia 2025: Zoom Launches AI Companion 3.0, the 'Next Evolution of Agentic AI'

Why it matters: Zoom AI Companion 3.0 brings agentic AI to Zoom Workplace, Microsoft Teams, Google Meet, SharePoint and ServiceNow. Published on UC Today.

Cisco, Splunk Bet on Agentic AI to Reinvent Observability: Key Takeaways

Cisco and Splunk launch agentic AI observability to automate incident detection and AI monitoring. Patrick Lin and Torsten Volk explain how enterprises can cut MTTR, control AI costs, and build resilience — but buyers must scrutinise licensing, auditability and governance.

How to Customise Your Agentic AI Journey with Zoom

David Dungay sits down with Robin Bunevich, Product Marketer at Zoom , to explore the next evolution of AI in the workplace: customizable agentic AI.

Preparing for Enterprise Agentic AI Adoption

David Dungay is joined by Paul Magnaghi, Zoom’s Head of AI and ISV Go-To-Market , to unpack the real meaning of agentic AI—and why it’s more than just a…

Pre-Emptive Customer Service: Dialpad Announce Agentic AI Ambitions and Platform Enhancements

Dialpad has today announced its strategic vision for agentic AI and new platform enhancements.

Michels on Zoom's Agentic AI Story, Slido, Attacking Avaya's Base & RCS

Dave Michels says Zoom’s agentic AI could reshape workflows, while Slido, Avaya, TeKnowledge, Genesis, RCS and Microsoft all matter.

Cisco overhauls its infrastructure stack as the agentic AI race heats up

Cisco launched Cloud Control at Cisco Live 2026, a unified platform for humans and AI agents to manage enterprise infrastructure together.

Ivanti's Latest Release Puts Agentic AI ITSM Into Commercial Deployment

Ivanti's 2026 Neurons release introduces an IT service desk AI agent for autonomous resolution. Here's what it means for ITSM teams.

Automation This Week: Agentic AI Is Clocking In for Business

Meta’s Muse and Microsoft Copilot Autopilot signal a shift from chat-based AI to agents that can act across workplace tools. As automation takes on more tasks, businesses must balance productivity gains with clear accountability, controls and human oversight.

Industry Alarmed as First Agentic AI Ransomware Attack Is Discovered, but There’s a Catch

Sysdig researchers have uncovered a landmark AI-powered ransomware attack, offering a glimpse into the future of cybercrime

monday.com Elevates Agentic AI Capabilities With monday Agents and Campaigns

Explore the latest updates from monday.com, focusing on AI innovations and enhanced CRM tools for effective work execution.

AI Assist, Agentic AI and Chatbots: How to Get the Balance Right in Contact Centers

Explore the future of AI in contact centers and learn how organizations are balancing efficiency with personalized customer experiences.

Is Wildix’s 'Industry First' Embedded Agentic AI the Next Big Leap for UCaaS?

The AI layer automates interactions across voice, chat, SMS, WhatsApp and web, without relying on static scripts or bolted-on bots.

Enterprise Connect 2026: Dialpad Targets the AI Execution Gap with New Agentic Platform Tools

Dialpad unveils new Agentic AI capabilities at Enterprise Connect 2026, helping enterprises move AI agents from pilot to production.

7 Takeaways from WebexOne 2025: The Year Cisco’s AI Got Agentic

Discover the top takeaways from WebexOne 2025 as Cisco unveils Connected Intelligence, Agentic AI, and the future of collaboration technology.

Zoom Launches ZoomMate – an AI Agent That Finishes the Work Your Meetings Start

Zoom launches ZoomMate, an agentic AI tool that connects meeting conversations to enterprise workflows across Salesforce, Jira, and Slack.

Workday Brings Agentic AI Into ITSM With New Sana for IT Service Management

Workday has launched Sana for ITSM, automating IT requests and employee lifecycle events using HR data already inside the platform.

Security & Compliance | Securing the Enterprise in the Age of AI Agents

In this roundtable, a panel of experts discusses the speed at which agentic AI is rolling out and how companies can match that acceleration with adequate security

Microsoft Overhauls Copilot Leadership to Drive Enterprise Adoption and Accelerate Agentic AI in M365

Microsoft has overhauled its Copilot leadership as enterprise adoption stalls. Here's what the restructure means for M365 users and IT teams.

Workday Launches Sana AI Agent Platform to Automate HR and Finance Workflows

Workday has launched Sana, its agentic AI platform, for all 11,500+ customers worldwide. Here's what it means for HR and workforce leaders.

Dialpad Launches Agentic AI Platform to Boost Customer Service Automation

The announcement marks what the company describes as a generational shift in customer service technology.

Gartner predicts 40% of enterprise apps will feature AI agents by 2026

The research firm says the rise of agentic AI will mark one of the fastest transformations in enterprise technology since the adoption of the public cloud.

Zoom Expands AI Push With Agentic Workflows for AI Companion 3.0

Zoom launches AI Companion 3.0, offering a new web interface, AI workflows, and agentic features to turn meetings into actionable insights.

The Latest UC News on WebexOne 2025, Slack the Agentic OS, Microsoft AI Update, and more

Cisco WebexOne 2025, Slack’s agentic OS and Microsoft 365 Claude integration show why AI is reshaping UC, collaboration and future of work. UC Today.

Slack AI: From AI bots to Agentforce: The Ultimate Guide

Why it matters: Slack AI now brings recaps, search and summaries to all paying users, while Salesforce Agentforce adds agentic AI in Slack. Published on UC Toda

How Atlassian’s AMP Brings AI Agents Into Team Workflows

Atlassian has unveiled AMP to bring AI agents into everyday team workflows with shared context, visible ownership, and human oversight. Its Teamwork Graph, updated MCP server, and expanded OpenAI partnership aim to make AI work more connected, traceable, and secure.

Why AI Agents Need an Incident Plan, Not Just Guardrails

As AI agents move from generating answers to taking autonomous actions across enterprise systems, security teams face a new challenge: guardrails alone cannot prevent every failure, making the ability to detect, contain, investigate and recover from agent incidents increasingly critical

Workday Eyes AI Agent Issues With New Research Team

Workday is turning to research to address the technical challenges that could determine whether AI agents can scale reliably across the enterprise, with a new research team that is focused on areas including agent memory, multi-agent collaboration, governance, and trust

Oracle Turns AI Agents Loose on Talent Management Tasks

Oracle has launched new AI agents for talent management, aiming to automate skills tracking and workforce planning tasks.

Anthropic and OpenAI AI Agents Used Fake Identities in UK Cyber Tests

Anthropic and OpenAI AI agents used fake identities in UK cyber tests, raising fresh enterprise AI security and governance concerns.

OpenAI/Hugging Face Aftermath: What It Means for AI Agent Security

The OpenAI Hugging Face incident has exposed new AI agent security risks. Ray Eitel-Porter explains the safeguards organisations need.

Cisco's 90,000-Employee AI Agent Rollout Could Become Enterprise AI's Biggest Trust Test

Cisco is rolling out personal AI agents to all 90,000 employees, but after thousands of AI-linked layoffs, the bigger challenge may be earning workforce trust

LeapXpert Raises $180 Million to Build AI Agents Into Governed Enterprise Messaging

LeapXpert raises $180M from Riverwood Capital to put AI agents inside governed messaging. CEO Dima Gutzeit tells UC Today exclusively why.

Zscaler Unveils AI Agent Security Platform to Plug Governance Gap Amid Rapid Enterprise Adoption

Enterprises are deploying AI agents faster than they can govern them, and Zscaler's latest platform update is a direct response to that gap

NVIDIA Wants to Put AI Agents to Work in the Physical World

NVIDIA has released an open source collection of physical AI agent tools and skills spanning robotics, autonomous vehicles and digital twins.

Workday And Google Cloud Bring AI Agents Into HR Workflows With Gemini Enterprise Integration

Workday and Google Cloud expand partnership to put AI agents for HR and finance into Gemini Enterprise with built-in governance.

AI Not Optional: Fintech Lendi Brings Employee AI Agent Use Into Performance Reviews

Australian fintech Lendi Group is making AI agent usage and orchestration part of employee performance reviews, signaling a broader shift toward AI-native workplaces

Monday.com Interview: How AI Agents Are Changing Sales

AI agents could cut sales admin and logging, helping monday.com shift sellers back to customers. Published on UC Today, with monday CRM and Gartner.

Employees Are Forming Relationships With AI Agents at Work. That Should Concern Enterprise Leaders

Employees are forming relationships with AI agents at work. Here’s why enterprise leaders need psychological safety.

New Sinch Data Reveals 74% of Enterprises Have Rolled Back AI Agents

New research from Sinch claims 74 percent of enterprises have rolled back live AI agents, with rollback rates highest among the most governance-mature organisations.

Enterprise Software Giants Are Changing the Rules on AI Agent Access

ServiceNow, SAP and Workday are changing how external AI agents access their platforms. Here's what IT leaders need to know about the costs.

The Visibility Layer: How AI Agents Are Finally Solving the Manager's Blind Spot

72% of managers can't see their team's real workload in real time. AI agents are changing that by seeing what work is being done.

Meet Remy: Google's Answer to the AI Agent Race

Google is internally testing an AI agent codenamed "Remy" inside Gemini. Here's what we know about the project — and what it means for AI

Salesforce: Enterprises Are Running Dozens of AI Agents, and Half of Them Are Invisible to Each Other

Salesforce's 2026 Connectivity Benchmark finds 89% of enterprises run AI agents, but only 54% have a governance framework in place.

Salesforce Expands Agent Fabric as AI Agents Multiply

Salesforce expands Agent Fabric with a central control plane for AI agent discovery, orchestration, governance, and LLM cost control.

8x8: Can Building AI Agents in Plain English Close the Gap Between Ambition and Reality?

8x8 AI Studio is now in early availability, letting any employee build and deploy AI agents in plain language without developers.

8,000 Staff. Custom AI Agents. Is Your Microsoft 365 Copilot Strategy This Far Along?

Manchester University NHS Foundation Trust is rolling out Microsoft 365 Copilot to 8,000 staff and building its own AI agents in-house.

RSA 2026: Cisco Strengthens AI Agent Security Offering to Meet Surging Adoption Demands

As AI agent adoption races ahead of governance, Cisco is making its move to be offer the security companies use to secure it

Microsoft: AI Agent Adoption Surging Ahead of Security Controls

Microsoft research reveals AI agent adoption is rapidly accelerating across UK organizations, but security governance and oversight frameworks are struggling to keep pace

AI Agent Offboarding: You Switched AI Agents On, Can You Safely Turn Them Off Again?

Deploying an AI agent is simple enough; turning it off again is harder. How are you going to safely approach AI agent offboarding?

monday.com Opens Its Platform to AI Agents: Here's What That Means for Project Teams

monday.com has built dedicated infrastructure for AI agents to sign up, access project data, and execute work alongside human teams