All the News From Microsoft Ignite 2024
Get the latest Microsoft Ignite 2024 event news coverage from UC Today. We cover Microsoft Teams, Places, Copilot and other apps from the Microsoft 365 suite.
Tom Wright · 14 Nov 2024
Top Takeaways from WebexOne 2024
Cisco welcomed over two thousand attendees to the fifth annual WebexOne in Florida last week, with over 15,000 virtual attendees.
Tom Wright · 5 Nov 2024
Spatial Meetings to Ceiling Microphone Pro: All the Collab News from WebexOne
UC Today’s Tom Wright hosts Cisco’s Snorre Kjesbu . In this session we discuss the following: 1) Cisco's deepened relationship with Apple 2) The new…
Tom Wright · 25 Oct 2024
'We've Chosen Cisco Twice' - Why Akamai Came Back for More
UC Today's Tom Wright hosts Cisco's Aruna Ravichandran and Akamai's Nikki Parsons .
Tom Wright · 23 Oct 2024
Cisco VP's Top 3 AI Announcements from WebexOne 24
Cisco’s WebexOne AI updates show why open LLM integration and private data matter for workplace tech buyers. Published on UC Today.
Tom Wright · 23 Oct 2024
Innovation and Functionality Trump Price as UC Differentiators – UC Today Report
Innovation and product functionality now beat price in UC buying decisions. Published on UC Today, the State of UC 2024 report covers portfolios, service, CX an
Tom Wright · 23 Oct 2024
Two-thirds of UC Leaders Cite Economic Headwinds as Top Threat
67% of UC leaders cite economic headwinds as the top 2024 threat, with State of UC 2024 from UC Today also flagging customer wins, skills and supply chain risk.
Tom Wright · 16 Oct 2024
Teams Time Machine: Microsoft Might Let You Record Meetings Retroactively
Microsoft may let Teams users record meetings retroactively, with transcription and consent controls, plus a patent for reconnecting attendees. Published on UC
Tom Wright · 11 Oct 2024
UC Today Unveils the State of UC 2024: Industry Trends and Strategic Directions Report
UC Today spoke to community members, including leading tech vendors, resellers, and service providers, to uncover the latest trends, challenges, and…
Tom Wright · 10 Oct 2024
Cisco Reveals A-List Speaker Line-Up for WebexOne
Cisco’s WebexOne puts AI collaboration and customer experience in focus. Published on UC Today, the event features Webex, generative AI and Cisco leaders.
Tom Wright · 9 Oct 2024
Ex-Microsoft Modern Workplace Exec Takes Zoom CFO Role
Why it matters: ex-Microsoft modern workplace exec Michelle Chang is joining Zoom as CFO, shaping Zoom 2.0, AI-first collaboration and growth. Published on UC T
Tom Wright · 2 Oct 2024
HP Moves Deeper into Employee Experience with Vyopta Acquisition
HP’s Vyopta buy boosts Workforce Experience Platform with AI, unified communications monitoring and employee experience insights. Published on UC Today.
Tom Wright · 25 Sept 2024
UCX Returns to London Next Week
Why it matters: UCX and DTX return to ExCeL London with Microsoft Copilot, AI, digital transformation and workplace communication. Published on UC Today.
Tom Wright · 24 Sept 2024
How AI is Redefining Compliance Call Recording and Analytics
AI is changing compliant call recording and analytics as organisations manage multiple collaboration platforms. Published on UC Today with CallCabinet.
Tom Wright · 12 Sept 2024
Top 5 Takeaways from UC Today's August Teams Show
Microsoft Teams gets AI, Copilot and Teams Rooms upgrades, with speaker recognition, gallery changes and device end support.
Tom Wright · 16 Aug 2024
Microsoft Teams News AUGUST Update (2024)
Watch on YouTube. Dive into our AUGUST 2024 Microsoft Teams Show! Host Tom Wright teams up with special guest Tom Arbuthnot from Empowering.Cloud to…
Tom Wright · 8 Aug 2024
Mitel and RingCentral End Exclusive UCaaS Partnership
Mitel and RingCentral have ended their exclusive unified-communications-as-a-service (UCaaS) partnership, CEO Vlad Shmunis has revealed.
Tom Wright · 2 Aug 2024
UC All-Stars: Leaders Reveal Their Biggest Business Mistakes
UC All-Stars reveals Microsoft Teams, Zoom, Neat and IDC leaders’ biggest mistakes and lessons on UC, IT and workplace tech. Published on UC Today.
Tom Wright · 1 Aug 2024
CallTower Continues Global Operator Connect Expansion
CallTower expands Operator Connect globally as demand shifts from Direct Routing, with William Rubio on differentiation.
Tom Wright · 29 Jul 2024
UC All-Stars: Leaders Name the Biggest Tech of 2024
50+ UC leaders name generative AI as 2024’s key tech, as Microsoft, Zoom, Avaya and GoTo weigh in on UC and CX.
Tom Wright · 25 Jul 2024
Meeting No Participation Rate: Why it's so High and How to Bring it Down
Why no-participation meeting rates are rising and how to reduce them. UC Today talks to Vyopta on user insights and meeting culture.
Tom Wright · 25 Jul 2024
Meet the Vendor Microsoft Says Will 'Revolutionise' IT Support Management
Atomicwork brings AI ITSM into Microsoft Teams, automating support and cutting context-switching. Published on UC Today, it matters for enterprise productivity.
Tom Wright · 24 Jul 2024
UC All-Stars: Leaders Choose Their Business Heroes
UC All-Stars shows why Richard Branson, Steve Jobs and Satya Nadella still shape UC and workplace tech thinking. Published on UC Today.
Tom Wright · 18 Jul 2024
How Microsoft is Quietly Revolutionising Cybersecurity
Microsoft is reshaping cybersecurity, changing how companies build their security stack. Published on UC Today, with Symity on Microsoft security portfolio.
Tom Wright · 16 Jul 2024
UC All-Stars: Leaders Name Their Biggest Challenges of 2024
UC All-Stars from Avaya, CallTower, GoTo and Wildix explain 2024 challenges, from AI and innovation to growth.
Tom Wright · 11 Jul 2024
UC Today Launches UC All-Stars
UC Today is proud to launch the UC All-Stars initiative, a dynamic series designed to spotlight and celebrate the industry's top contributors, innovators…
Tom Wright · 11 Jul 2024
Zoom Launches Workflow Automation to Reduce Mundane Tasks
Zoom Workflow Automation cuts repetitive tasks with no-code workflows in Team Chat and Zoom Workplace, plus third-party apps.
Tom Wright · 10 Jul 2024
Slack Will Soon Delete Data for Free Users
Slack has revealed plans to delete data that is one year old for free users. As it stands, free users have access to data that is 90 days old, while older…
Tom Wright · 2 Jul 2024
OpenAI Acquires Collaboration Start-up
OpenAI acquires Multi, adding remote collaboration tools for developers as it expands AI products, GPT-4o and enterprise focus.
Tom Wright · 27 Jun 2024
Mitel Launches Dedicated Healthcare Collaboration Platform
Mitel Launches Dedicated Healthcare Collaboration PlatfoMitel has revealed a new dedicated healthcare collaboration platform for both remote and…
Tom Wright · 26 Jun 2024
Digital Workplace Maturity - How Evolved is Your UC Stack?
VOSS and Microsoft Strategy explain UC stack maturity, adoption and ROI, helping buyers optimise digital workplace management.
Tom Wright · 14 Jun 2024
Infocomm: Meeting Room Success Hinges on Architect and AV Specialist Collaboration
HOK’s Kay Sargent says meeting room success depends on architects and AV specialists collaborating early to fix in-meeting sound.
Tom Wright · 14 Jun 2024
Q-SYS Announces Key Leadership Appointments in Europe and APAC
Q-SYS appoints Rob Sherry and Duncan Savage to lead Europe and APAC, signalling growth for its AV and collaboration platform. Published on UC Today.
Tom Wright · 24 May 2024
4 Takeaways From Avaya ENGAGE 2024
Avaya ENGAGE 2024 showed why buyers should watch its AI, RingCentral, Zoom, LivePerson and Edify moves across AXP and Aura.
Tom Wright · 21 May 2024
Microsoft Teams Ecosystem: The Channel Opportunity
Why it matters: Teams is shifting channel demand to value-added services. Published on UC Today, Voiceflex backs partners with Direct Routing, Operator Connect,
Tom Wright · 20 May 2024
Avaya CEO on Acquisitions, Partnerships and His First Two Years at the Helm
Avaya’s Edify acquisition and two years under CEO Alan Masarek signal change for buyers tracking Avaya Engage, partnerships and UC strategy on UC Today.
Tom Wright · 14 May 2024
Commsverse Returns This June
Commsverse returns in June with Microsoft Teams, Copilot and Viva for workplace buyers seeking Teams Phone, Rooms and AI insights.
Tom Wright · 13 May 2024
Global Expansion: Inside Gamma's Acquisition of Coolwave
Watch on YouTube UC Today's Tom Wright hosts Gamma 's Mike Mills . In this session, we discuss the following: Gamma's acquisition of Coolwave How the deal…
Tom Wright · 8 May 2024
UC Partner Trends 2024 Launches!
UC Partner Trends 2024 helps channel leaders act on Cisco, Zoom and Digital Space insights across UC&C, AI and security.
Tom Wright · 2 May 2024
Is Multi-UC the Future of Channel? - UC Partner Trends 2024
Multi-UCaaS is reshaping channel strategy, and Ziro explains how MSPs add value with multiple vendors. Published on UC Today, with Tom Wright.
Tom Wright · 29 Apr 2024
Top UC Vendors Reveal Roadmaps in Our Big UC Partner Update Series
Channel partners are an essential component in delivering effective unified communications and collaboration technology to businesses of all sizes.
Tom Wright · 29 Apr 2024
Big UC Partner Update: Gamma
Watch on YouTube UC Today's Tom Wright speaks to Daryl Pile, Managing Director - Channel, Gamma .
Tom Wright · 29 Apr 2024
How to Build a Successful CX Partner Business - UC Partner Trends 2024
Customer engagement is now a margin-rich CX opportunity for partners, with Verint on UC Today outlining what it takes to build a successful CX partner business.
Tom Wright · 29 Apr 2024
Retaining Ownership of your UC Services - UC Partner Trends 2024
Watch on YouTube UC Today's Tom Wright hosts Patrick Sheehan, Vice President, Channel Development & Distribution, Intermedia .
Tom Wright · 29 Apr 2024
Build Brand Equity or Die! - UC Partner Trends 2024
Channel partners must protect customer ownership as big vendor brands dominate. UC Today explores white label services, UC Partner Trends 2024 and Ooma.
Tom Wright · 29 Apr 2024
MSP Vision – Winning the Hybrid Workplace - UC Partner Trends 2024
Hybrid work is reshaping MSP strategy, and Digital Space explains how to win. Published on UC Today, with Nathan Steadman and Tom Wright.
Tom Wright · 29 Apr 2024
Master your Customer’s Meetings - UC Partner Trends 2024
Watch on YouTube UC Today's Tom Wright hosts Wayne Gratton, Chief Commercial Officer, Nuvias .
Tom Wright · 29 Apr 2024
Big UC News from Microsoft, Cisco and Google
Microsoft Teams hit 1 million Teams Rooms and 20 million Teams Phone PSTN users, while Cisco Webex, Google Workspace and Slack gained int
Tom Wright · 26 Apr 2024
Teams Overshadowed by Copilot Again Despite Two Huge Milestones
Microsoft Teams hit 1 million Rooms and 20 million PSTN users as Copilot and Azure drive growth. Published on UC Today.
Tom Wright · 26 Apr 2024
Coming Soon: UC Partner Trends and Big UC Partner Updates
New UC Partner Trends cover Microsoft Teams Voice, Direct Routing, Operator Connect, hybrid workplace MSPs and CX.
Tom Wright · 26 Apr 2024
Gamma Unveils New Brand Campaign: A Focus on Relationships
Gamma’s new brand campaign and Return on Relationships calculator show why strong customer and partner ties matter to UC buyers. Published on UC Today.
Tom Wright · 18 Apr 2024
Comms vNext is Back: An Essential Event for Microsoft Teams Enthusiasts
Why Microsoft Teams buyers should care: Comms vNext in Denver spotlights Microsoft Loop, AI collaboration, contact centre, AudioCodes, Algo and hardware. Publis
Tom Wright · 16 Apr 2024
Voiceflex: From Telco to Techco
Voiceflex’s telco-to-techco shift could help channel partners grow margin with UCaaS, Microsoft Teams, Meta WhatsApp and AudioCodes AI contact centre. Published
Tom Wright · 15 Apr 2024
Embracing a People-First Approach to AI
People-first AI can lift CX and employee experience, with RingCentral’s RingCX, RingEX and RingSense adding omnichannel support, coaching and automation. Publis
Tom Wright · 11 Apr 2024
UC Today Marketplace 2024 Launches!
The UC Today team is thrilled to unveil the second year of UC Today's Marketplace, your go-to online directory and vendor news hub for all things Unified…
Tom Wright · 9 Apr 2024
UCaaS: Unpacking the Challenges and Opportunities for Partners
Why partners struggle with UCaaS sales and how AI and vendor support can help. Published on UC Today with Intermedia, Tom Wright and Jon Arnold.
Tom Wright · 8 Apr 2024
Gamma Launches New Brand Campaign and Return on Relationships Calculator
Gamma’s new brand campaign and Return on Relationships calculator show why relationship-focused research matters for workplace tech buyers. Published on UC Toda
Tom Wright · 4 Apr 2024
Beyond the Buzzword: Unveiling the Practical Realities of AI in Business Communications
Why AI matters for business communications: RingCentral’s RingSense, RingCX and AI APIs aim to improve CX, sales and collaboration. Published on UC Today.
Tom Wright · 3 Apr 2024
Securing the Workplace of the Future
The cybersecurity landscape is undergoing a profound transformation as businesses adopt new working cultures and transform meeting rooms into…
Tom Wright · 28 Mar 2024
Transforming Microsoft Teams into an Opportunity for Partners and Service Providers
Microsoft Teams has emerged as a prominent platform for communication and collaboration, especially in the wake of remote work becoming the new norm.
Tom Wright · 22 Mar 2024