Microsoft Quietly Rolls Out Subscription-Based Model For Skype
Microsoft ends Skype Credit sales and shifts to subscriptions, affecting 36 million users and pushing Teams adoption.
James Stephen · 18 Dec 2024
Google Cloud Gets In On Agentic AI To Elevate Employee Experience
Google Cloud has announced an artificial intelligence agent builder tool called ‘Agentspace’ to provide workers with organisational information and…
James Stephen · 16 Dec 2024
Lyte Fiber Selects GOCare and Dialpad to Boost EX and CX
Lyte Fiber is combining GOCare’s and Dialpad’s unified communications and contact centre technologies to improve employee experiences (EX) and customer…
James Stephen · 13 Dec 2024
Daisy Upgrades Comms For Highland Council, Boosts Emergency Call Reliability
Why it matters: Daisy’s RingCentral RingEX upgrade gives Highland Council 100% emergency call coverage, better call handling and PSTN switch-off readiness. Publ
James Stephen · 12 Dec 2024
Genelec Turbocharges AV Systems Of Finnish F1 Racing Simulator
Genelec’s AV audio helps Cave Oy’s Finnish F1 simulator sound like the real track, with Absen LED and GLM calibration.
James Stephen · 10 Dec 2024
Microsoft To Supercharge Teams Comms With Native SMS Messaging
The much-anticipated native SMS messaging has now arrived on Microsoft Teams. According to the Microsoft 365 roadmap, it will simplify communications with…
James Stephen · 9 Dec 2024
Introducing Philips ScreenShare for Wireless Content Sharing
PPDS launches Philips ScreenShare for wireless content sharing in classrooms and meeting rooms, with BYOD, GDPR compliance and no extra h
James Stephen · 6 Dec 2024
Dacoda Launches Hardware-Free 'Signital' To Streamline Digital Signage
Dacoda has announced the global release of a hardware-free digital signage solution called Signital.
James Stephen · 29 Nov 2024
Google Chat Bolsters Collaboration With Slack-Like Huddles
Google Chat has launched a huddles feature, which enables coworkers to have impromptu audio calls with one another.
James Stephen · 28 Nov 2024
Asana Partners with Datacom to Support ANZ Enterprise Customers
Asana and Datacom will boost ANZ enterprise customers with local implementation, support and integrated work management. Published on UC Today.
James Stephen · 27 Nov 2024
PPDS Serves Paperless Comms at Historic Belgian Restaurant
Paperless PPDS Philips Tableaux ePaper cut print costs and waste at Nenuphar, giving this historic Belgian restaurant sustainable digital signage. Published on
James Stephen · 26 Nov 2024
Avocor Chosen to ‘Revolutionise’ West Midlands Academy Trust
Avocor E Series interactive displays are cutting projector costs and boosting learning at Thomas Telford Multi Academy Trust. Published on UC Today.
James Stephen · 25 Nov 2024
K-Array Decks Out Yacht Club de Monaco
K-Array equips Yacht Club de Monaco with discreet marine-grade audio, using Python, Kobra, Lyzard, Thunder, Rumble and Pinnacle.
James Stephen · 25 Nov 2024
PPDS To Bolster Collaboration With Q-SYS Plugin For Philips Displays
Why it matters: PPDS and Q-SYS have linked Philips displays to cloud AV control. Published on UC Today, the plugin covers digital signage, interactive and LED w
James Stephen · 21 Nov 2024
Microsoft Teams Users Can Soon Use Voice Cloning Technology
Microsoft unveiled its new Interpreter agent earlier this week at Microsoft Ignite.
James Stephen · 21 Nov 2024
Alight Worklife Launches On Microsoft Teams To Boost Employee Experience
Alight Worklife launches on Microsoft Teams with Avanade, bringing benefits, well-being, AI and IVA support to employees.
James Stephen · 20 Nov 2024
Microsoft Ignite 2024: All The Major Copilot Collaboration Announcements
Microsoft has showcased its latest AI agents and features for Copilot within Microsoft 365 at Microsoft Ignite 2024.
James Stephen · 19 Nov 2024
Korbyt Becomes First Digital Signage Partner Of Zoom's ISV Program
Why it matters: Korbyt’s Zoom ISV Exchange Program deal brings Korbyt Anywhere digital signage into Zoom Workplace, simplifying WEX for Zoom Rooms buyers. Publi
James Stephen · 18 Nov 2024
Bose Professional Expands Presence in Dubai
Bose Professional’s Dubai sales office and Experience Center expands MEA support for loudspeakers, amplifiers, controllers and software.
James Stephen · 15 Nov 2024
Q-SYS Reflect Launches in Eastern Europe
Q-SYS Reflect expands to 35 countries, including Eastern Europe, adding cloud monitoring, AV control and Reflect Plus. Published on UC Today.
James Stephen · 14 Nov 2024
'We've Delivered Continuous Innovation' - Microsoft Hikes Teams Phone Price
Microsoft is raising the cost of Microsoft Teams Phone subscriptions starting 1 April 2025 to "reflect the continuous innovations delivered".
James Stephen · 13 Nov 2024
Signal Rivals Teams and Zoom with Latest Features
Signal has launched new video calling features, which will help it to compete directly with the major video conferencing providers.
James Stephen · 12 Nov 2024
Planar Introduces Simplicity P Series LCD Displays
Planar’s Simplicity P Series boosts 24/7 digital signage with 43-86in LCDs, touch models, ETSI security and ENERGY STAR efficiency. Published on UC Today.
James Stephen · 8 Nov 2024
Leaked Memo Suggests Google Workspace Chief To Step Down
Google Workspace’s chief may step down as Google reshuffles AI leadership around Gemini, a change buyers should watch. Published on UC Today.
James Stephen · 6 Nov 2024
8x8 Surpasses 500K Microsoft Teams Users
8x8 ’s earnings call for the second quarter of 2025 revealed that half a million Microsoft Teams users are now inside its ecosystem.
James Stephen · 5 Nov 2024
Microsoft Delays Recall for Copilot Plus PCs Again Due To Privacy Concerns
Why it matters: Microsoft has delayed Recall again for Copilot Plus PCs, as privacy concerns push Windows Hello, TPM and Windows 11 security changes. Published
James Stephen · 4 Nov 2024
Europe’s ‘Oldest’ Circus Enhances Audio With K-array and KGEAR
Riga Circus has just reopened with new audio solutions by K-array and KGEAR to support performances.
James Stephen · 30 Oct 2024
Microsoft Switches Execs Behind Key Roles in UK and EMEA
Microsoft has switched two of its executives serving in key positions within the UK, Europe, the Middle East, and Africa.
James Stephen · 29 Oct 2024
Black Basta Ransomware Impersonates Teams IT Support, Attacks 100s of Businesses
Black Basta’s Teams impersonation raises ransomware risk for Microsoft 365 users. Published on UC Today, ReliaQuest urges anti-spam and logging.
James Stephen · 28 Oct 2024
QSC Announces Takeover by Acuity Brands
Why this matters: Acuity Brands is acquiring QSC and Q-SYS for $1.1bn, linking AV&C, cloud-manageable control and data interoperability. Published on UC Today.
James Stephen · 28 Oct 2024
Microsoft Unveils New Copilot AI Agents As Salesforce CEO Takes Another Swipe
Why it matters: Microsoft is adding ten Copilot AI agents to Dynamics 365, aiming to speed sales, service and supply chain work; Salesforce's Benioff hits back.
James Stephen · 23 Oct 2024
Asana To Enhance Work Management With New AI Studio Workflow Builder
Asana AI Studio could cut busywork by letting teams build no-code AI workflows across project intake, planning, execution and reporting. Published on UC Today.
James Stephen · 22 Oct 2024
Study: First Impressions Are Just As Strong On Video Calls As In Person
Why it matters: poor audio and video, not Zoom, shape first impressions. UBC says video calls match in-person for accuracy, helping hybrid workers.
James Stephen · 21 Oct 2024
Vonage Appoints Former Avaya and Bandwidth Exec as COO
Why it matters: Vonage has named former Avaya and Bandwidth exec Anthony Bartolo COO to drive UCaaS, CCaaS, CPaaS and Network APIs. Published on UC Today.
James Stephen · 18 Oct 2024
Mitel Boosts Emergency Response Capabilities For Enterprises With New Platform
Mitel has added the Critical Event Management (CEM) platform to its portfolio, which provides organisations with new emergency response capabilities.
James Stephen · 17 Oct 2024
Microsoft Teams Gets Outlook’s New Calendar App
Microsoft Teams will get Outlook’s new Calendar app, bringing Copilot, Microsoft Places and richer meeting tools.
James Stephen · 16 Oct 2024
Theta Lake Uncovers Almost Every Business Has Security Anxiety About Gen AI In UC
Research by Theta Lake has found that almost every enterprise canvassed is nervous about deploying generative AI technologies in unified communications…
James Stephen · 15 Oct 2024
Brilliancy Path Selects SIPPIO to Bolster Anywhere365 Service
Why it matters: Brilliancy Path will boost Anywhere365 with SIPPIO calling, texting, WhatsApp Business and eFax for Microsoft Teams and Zoom. Published on UC To
James Stephen · 14 Oct 2024
ServiceNow, Zoom Combine GenAI Tech To Boost Work Efficiencies
ServiceNow and Zoom’s NowAssist and AI Companion integration could cut admin time and boost workflow automation. Published on UC Today, it links meetings to act
James Stephen · 10 Oct 2024
Microsoft OneDrive Unveils Latest AI Innovations
Microsoft OneDrive adds Copilot Agents, file summaries and AI photo search, helping Microsoft 365 teams work faster and stay compliant.
James Stephen · 9 Oct 2024
Biamp’s Conferencing Bundles Receive Zoom Rooms Certifications
Biamp’s Zoom Rooms-certified medium and large conferencing bundles matter for buyers needing plug-and-play AV, TesiraFORTÉ, Devio, Parlé and AI noise reduction.
James Stephen · 8 Oct 2024
Enreach Introduces DialoX Marketplace for Conversational AI
Enreach’s DialoX marketplace cuts AI cost and complexity for SMBs, giving channel partners low-code conversational AI apps. Published on UC Today.
James Stephen · 7 Oct 2024
Zoom Phone Launches in India
Zoom has launched its cloud PBX service ‘Zoom Phone’ in India, which now offers global native coverage in 50 countries.
James Stephen · 4 Oct 2024
Envoy Reveals Outdated Workplace Management Practices ‘Drain Resources’
Envoy says manual workplace management is draining resources. Published on UC Today, its survey flags reporting delays, space waste and the shift to automation.
James Stephen · 3 Oct 2024
What’s New in Microsoft Teams? September Look-Back
Microsoft Teams adds Copilot, Rooms, Phone and webinar updates buyers need for chat, meetings, Mesh and frontline work.
James Stephen · 1 Oct 2024
Google Workspace Users Gain Access to Gemini
Google Workspace users can now access Gemini, with security advisor updates and new certifications. Published on UC Today, it matters for AI and compliance.
James Stephen · 27 Sept 2024
Neat App Hub and Marketplace Available Now
Neat App Hub and Marketplace are now generally available, adding workplace apps, Teams and Zoom workflows, and Neat Pulse device control. Published on UC Today.
James Stephen · 27 Sept 2024
AUO Display Plus Confirms Avocor Acquisition
Why it matters: AUO Display Plus has acquired Avocor, expanding education and enterprise collaboration displays, DvLED and digital signage. Published on UC Toda
James Stephen · 25 Sept 2024
Surrey County Council Elevates Comms With Microsoft Teams Phone
Why it matters: Surrey County Council has modernised public service communications with Microsoft Teams Phone and NICE CXone, improving call handling and analyt
James Stephen · 23 Sept 2024
Access4 Acquires Channel UC to Expand Product Portfolio
Access4 acquires Channel UC to boost SASBOSS, UCaaS, CCaaS and SBCaaS with AI, omnichannel contact centre and Microsoft Teams support. Published on UC Today.
James Stephen · 20 Sept 2024
Agentforce Turns Slack Into An All-In-One Digital HQ
Following the integration of Agentforce into its platform, Slack is transforming into much more than a simple messaging app.
James Stephen · 17 Sept 2024
Microsoft Teams Releases Two-Way Translation Feature
Microsoft Teams adds bidirectional translation for interpreters, helping buyers cut costs and simplify multilingual meetings on Microsoft
James Stephen · 16 Sept 2024
Avocor L Series Selected by US Cattle Feed Supplier
Avocor L Series helps Midwest PMS cut workflows from an hour to 15 minutes with a 105in Teams, Zoom and Webex display.
James Stephen · 13 Sept 2024
Sennheiser Launches Q-SYS Control Plugin for TeamConnect Ceiling Medium
Sennheiser’s Q-SYS Control Plugin for TeamConnect Ceiling Medium simplifies mid-sized meeting room audio, with Q-SYS Designer Asset Manager support. Published o
James Stephen · 11 Sept 2024
Kurmi and ServiceNow Partner To Elevate UC User Management
Kurmi’s ServiceNow integration cuts UC user management time and errors. Published on UC Today, it automates Microsoft Teams, Webex and Cisco UCM tasks.
James Stephen · 5 Sept 2024
Insurance Provider Rolls Out 3,000 Copilot Licences
Swiss Re is expanding Copilot for Microsoft 365 after a 3,000-user rollout, showing how Microsoft AI can boost productivity and security. Published on UC Today.
James Stephen · 4 Sept 2024
What’s New in Microsoft Teams? August Recap
Why Teams buyers should care: Microsoft has rolled out new chat, meetings, Town Halls, Teams Rooms and Teams Phone updates. Published on UC Today.
James Stephen · 2 Sept 2024
Envoy and Logitech Combine Meeting Room Management Technologies
Envoy and Logitech combine Rooms with Tap Scheduler to cut admin and improve meeting space management for hybrid workplaces. Published on UC Today.
James Stephen · 30 Aug 2024
Boom Launches ‘Powerful’ New Connectivity Hub for Meetings
Boom’s ZYGO hub tackles BYOD conferencing with triple 4K, USB-C, USB-A and 1 GbE LAN for simpler meetings.
James Stephen · 29 Aug 2024
NHS Trust Deploys Cinos UCaaS for Hybrid Working
UHDB upgrades legacy telephony with Cinos Cloud, Cisco UCaaS and Microsoft Teams integration, improving hybrid working and PSTN switch-off readiness. Published
James Stephen · 28 Aug 2024