Zoom and Mitel are rolling out their shared AI-powered UC and collaboration platform.
Building on their partnership announced last autumn, Zoom and Mitel expanded their collaboration with a hybrid cloud solution that integrates Zoom Workplace and Zoom AI Companion with Mitel’s flagship comms platforms, including its telephony solutions. This joint offering merges Mitel’s robust telephony capabilities with Zoom’s modern collaboration toolsets, providing businesses with a seamless and flexible communications experience.
"As businesses navigate the connectivity requirements to support hybrid work, they need solutions that unite the benefits of on-prem or single-instance cloud communications infrastructure with Zoom’s industry-leading collaboration experiences, giving them the best of both while future-proofing their organisations," said Graeme Geddes, Chief Sales and Growth Officer at Zoom.
The AI-first solution provided by Zoom and Mitel makes connecting and collaborating seamless and efficient while giving customers the flexibility to migrate to the cloud on their own terms and with their existing Mitel devices."
Zoom and Mitel stress that this new solution aspires to address the growing enterprise demand for hybrid UC deployments by delivering a best-of-both-worlds approach.
"Mitel’s strategic partnership with Zoom has produced an offering that provides seamless access to these solutions while enabling compliance and security control in the most demanding use cases, industries, and geographies," added David Petts, Chief Sales Officer at Mitel. "With the integration of Zoom’s AI Companion, it’s a winning combination for organisations looking for an elevated collaboration experience that truly fits their overall communication needs.”
Zoom and Mitel's shared solution is now available to customers everywhere.
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More Specifics on the Shared Solution
The Zoom Workplace app, fully integrated with secure Mitel telephony and devices, allows users to call, meet, and chat from a single platform. They can also escalate Mitel-powered calls directly into Zoom meetings.
