Big News You May Have Missed
The next few months will be a time of planning, innovation, and growth for a lot of companies.
Rebekah Carter · 14 Sept 2020
Navigating Microsoft Teams Direct Routing Partners & Providers
In this post we explore Direct Routing partners and providers and delve into the options available to customers and channel partners interested in Microsoft Phone System.
Rob Scott · 8 Sept 2020
Microsoft Teams September Update 2020
Microsoft Teams adds SIP phone support, USB handsets and Avaya SBCE certification, helping buyers reuse telephony investment.
Rob Scott · 3 Sept 2020
How to Update Your Communication Endpoints for Video
Endpoints are a crucial part of the communication stack. When you’re keen to try out the latest software, with virtual backgrounds and smart assistants…
Guest Blogger · 2 Sept 2020
AudioCodes SmartTAP 360⁰, Compliance Recording for Teams
AudioCodes SmartTAP 360⁰ supports internal, external, and mobile interactions from both remote and local users. It extends cloud, hybrid, and on-premise deployments with flexible management options
Ian Taylor · 21 Aug 2020
Yeastar Introduces Superior SIP with Gamma Service
Yeastar adds Gamma to its ITSP template for cloud and on-premises PBX, giving SMEs certified SIP trunk interoperability and UCaaS options.
Rebekah Carter · 20 Aug 2020
European Companies Demonstrate Cloud Maturity
Mitel, the leading communications provider, recently published a new report into the state of Unified Communications as a Service in Europe.
Rebekah Carter · 13 Aug 2020
Could Direct Routing Unlock True Unified Communications for SMEs?
Unified communication platforms have seen a significant boost in 2020, with many businesses relying on them to stay connected while working remotely.
Guest Blogger · 5 Aug 2020
Vyopta Expands to Support Video, UC Demand & New Support for Microsoft Teams
Vyopta expands UC analytics for Microsoft Teams, Cisco and Zoom as remote work grows. Published on UC Today, it adds monitoring and reporting.
Rebekah Carter · 30 Jul 2020
UC Service Management Round Table 2020
It’s safe to say that the world of UC is becoming more complex. You don’t just have phone calls to keep track of these days.
Rebekah Carter · 23 Jul 2020
Power Up Your Communications with Enhanced WebRTC
See why custom WebRTC matters for VoIP, SIP, SIP/RTP and WebAssembly, improving browser voice, video and chat.
Guest Blogger · 20 Jul 2020
The CPaaS Market in 2020: The Rise of Programmable Comms
CPaaS is reshaping UCaaS with APIs, SDKs and omnichannel comms. Published on UC Today, see why programmable contact centres, SMS and voice matter.
Rob Scott · 16 Jul 2020
Voximplant Expands with One-Click Dialogflow Integration
Voice-first cloud communications brand, Voximplant, recently announced a new step in its growth plan.
Rebekah Carter · 16 Jul 2020
Microsoft Teams vs. Avaya Spaces: Which One Wins?
Collaboration is often at the heart of a successful business. In the past, this used to mean making sure that people could regularly get together in…
Rebekah Carter · 10 Jul 2020
VOSS Solutions Introduce New VOSS Phone Server
Market leader in communication tools, Voss Solutions, recently introduced the latest addition to its product collection.
Rebekah Carter · 9 Jul 2020
Gamma buys German IP Company HFO Holding AG
Gamma’s HFO Holding AG buy opens Germany’s underpenetrated cloud PBX and SIP trunk market, expanding UCaaS reach. Published on UC Today.
Rebekah Carter · 3 Jul 2020
Voxbone: Build a Global Cloud Alternative to PSTN
Demand for UC has skyrocketed since the COVID-19 pandemic began. Zoom now counts 300 million users and Microsoft Teams added 12 million users in a single week
George Malim · 3 Jul 2020
Microsoft Certifies Cisco Session Border Controls
Microsoft certifies Cisco CUBE and Session Border Controllers for Teams Direct Routing, improving interoperability for enterprise buyers. Published on UC Today.
Ian Taylor · 2 Jul 2020
Call2Teams Supports SIP Providers on Microsoft Teams
Call2Teams and VoIP.ms bring SIP trunking into Microsoft Teams, helping UC buyers add voice integration to Office 365. Published on UC Today.
Rebekah Carter · 2 Jul 2020
Konftel Introduces Climate Neutral Video Tools
Konftel’s climate neutral CC200 cuts PC reliance for quicker video conferencing, with 4K camera, SIP, H.323 and OmniSound. Published on UC Today.
Rebekah Carter · 30 Jun 2020
AudioCodes: Partners Add Value to Microsoft Teams
Many organizations that selected Microsoft Teams quickly realized to achieve an effective unified communications experience, it needed to integrate its enterprise telephony with the popular team collaboration app.
Ian Taylor · 30 Jun 2020
Yeastar Delivers New Microsoft Teams Integrations
Yeastar have recently announced that the S-Series VoIP PBX offering, K2 IP-PBX, and Cloud PBX will all integrate into Microsoft Teams
Rob Scott · 22 Jun 2020
Snom Adds the D335 IP Deskphone, Equipped with Proximity Sensor
Snom's D335 desk phone combines a range of functions with a modern design, and it has a unique, innovative, smart feature - the proximity sensor
Ian Taylor · 12 Jun 2020
Costing Clarity for Global Voice Services
As the business world reopens in stages, there has never been a greater need to manage cashflow and levels of activity
Maya Middlemiss · 10 Jun 2020
The Business Endpoints Market: Finding The Right Hardware
Download the Endpoints Market Guide It’s easy to get caught up focusing on software in today’s digitally-transforming communication landscape.
Rob Scott · 4 Jun 2020
8x8 Meetings vs. Zoom: Which is Best?
As the demand for remote working continues to increase, business leaders are more dependent than ever on tools to keep employees connected.
Rebekah Carter · 4 Jun 2020
8x8 Meetings vs. RingCentral Video: Making the Choice
The world of work has evolved. Companies today are discovering that allowing employees to work from home isn’t just good for morale; it’s good for…
Rebekah Carter · 3 Jun 2020
8x8 Meetings vs. Cisco Webex: Making the Choice
Managing a growing remote workforce means ensuring that you have the right technology in place.
Rebekah Carter · 2 Jun 2020
Broadvoice Delivers Enterprise Voice to Microsoft Teams
Broadvoice brings enterprise voice, contact centre and SIP trunking to Microsoft Teams via B-Hive and Microsoft AppSource.
Rebekah Carter · 21 May 2020
Making a Business Case for Cloud Communications
Yeastar Cloud PBX helps resellers build a business case for cloud communications with lower costs, CTI and CRM integrations.
Rob Scott · 12 May 2020
Talking Telephone Numbers with BICS
There are myriad possibilities for cloud number allocation through APIs and web portals, like the BICS platform, which offers coverage in more than 140 countries
Maya Middlemiss · 30 Apr 2020
Video Conferencing 101 - All You Need to Know About Cloud Video
Today, communication isn't just an audio experience. People are beginning to explore video conferencing solutions as a way of enabling face-to-face interactions over the internet.
Rebekah Carter · 25 Apr 2020
Direct Routing Demand Soars with Microsoft Teams
Pure IP, one of the market leaders in the provision of SIP trunking solutions for business voice, offers state-of-the-art Direct Routing solutions for Microsoft Teams
Rob Scott · 24 Apr 2020
Exploring SIP and Numbers as a Service with BICS
Rob Scott hosts John Malone, President and CEO, The Eastern Management Group and Divya Wakanka, Head of Innovation and Product Management at BICS.
Rob Scott · 3 Apr 2020
NFON Introduces 2FA to Tackle Yealink SIP Phone Hack
Chief Technology Officer of NFON AG, Jan-Peter Koopman, talked to me about the new two-factor authentication solution that is now available with Yealink's SIP phones
Rob Scott · 27 Mar 2020
Supporting the Telecoms Channel During Unprecedented Change
With a pandemic rocking the world, companies everywhere are evolving faster than ever before, taking advantage of the collaboration and communication tools that they may not have considered in the past
Rob Scott · 20 Mar 2020
Unified Communications: 2020 Outlook from Zen Internet
Zen Internet says cloud unified communications can simplify management, improve ROI and ease WLR migration for businesses.
Guest Blogger · 17 Mar 2020
Konftel Introduces Next-Gen Video Conferencing
Why it matters: Konftel’s CC200 and 70 bring all-in-one video conferencing for Teams, Zoom and Webex, with 4K, H.323 and SIP. Published on UC Today.
Rebekah Carter · 13 Mar 2020
Cisco Unified SIP Phone 3900 Series Review: Far From Legacy
For companies new to the VoIP space, the Cisco Unified SIP Phone 3900 Series serves as an excellent point of entry
Anwesha Roy · 10 Mar 2020
Gamma Buys Exactive: Microsoft UC Solution Provider
Gamma buys Exactive to boost Microsoft Teams Voice, UCaaS and Cloud UCX for enterprise and public sector buyers. Published on UC Today.
Rebekah Carter · 9 Mar 2020
Speedy Microsoft Teams Connections
Leading company in UC integration technology, Call2Teams (by Qunifi) is offering new opportunities for SIP trunk providers.
Rebekah Carter · 6 Mar 2020
Zoom Expands International Reach of Zoom Phone
Zoom's UCaaS offering, 'Zoom Phone' is now generally available in 11 additional countries in EMEA: Austria, Belgium, Denmark, France, Germany, Italy, Netherlands, Portugal, Spain, Sweden, and Switzerland
Ian Taylor · 4 Mar 2020
Cisco BroadWorks Review: A Robust Choice for Carriers
BroadWorks' regular update schedule, open architecture, and centralisation capabilities make it an excellent choice for service providers
Anwesha Roy · 26 Feb 2020
Soluno and HFO Telecom Partner for German Expansion
In an interview with UC Today, Richard Smeets, Soluno's Country Manager for Germany and Oliver Schuster HFO Telecom's Head of Cloud, opened up about the new partnership
Ian Taylor · 19 Feb 2020
Voxbone Discusses 2020 Cloud Comms Trends
Voxbone, one of the market leaders in cloud communication technology, recently conducted in-depth research into where this new space is heading
Rob Scott · 13 Feb 2020
Metaswitch Discusses Successful Growth in the UC Space
We caught up with the Metaswitch team and Chris Carabello, Senior Director, Product Marketing, to learn more about how Metaswitch has evolved over the years, and what the company is striving to accomplish toda
Rob Scott · 4 Feb 2020
Interoperability: The Key to Enterprise Success?
In this webinar we ask why interoperability is so important to the modern enterprise and how it impacts the unified communications sector
Patrick Watson · 29 Jan 2020
Our Top Tips for CPaaS 2020
CPaaS, or Communications Platform as a Service, is one of the most exciting solutions available in the comms landscape today. By 2022, the environment is expected to be worth £10.9 billion
Rebekah Carter · 24 Jan 2020
Cloud Communications for 2020
To get a better insight into the evolution of the cloud, and to explore where communications are heading in 2020, UC Today spoke to BICS, a leading international communications provider
Rob Scott · 22 Jan 2020
Big News You May Have Missed
The party season might be officially over, but there’s sure to be plenty of things to celebrate in the communication and collaboration landscape for the…
Rebekah Carter · 13 Jan 2020
Video Window Gets Portrait Mode
Global conferencing and collaboration developer, Collaboration Squared, announced the launch of their “Video Window” service, earlier this year.
Rebekah Carter · 19 Dec 2019
Tips to Defend Against Fraud During the Holidays
Holiday fraud is rising as telecom losses hit $32.7bn. Published on UC Today, learn how to defend PBX, SIP trunking and caller ID spoofing.
Guest Blogger · 16 Dec 2019
UC Trends 2020: IP Phone and Headset Strategies
To help give you an insight into where the endpoint environment is heading in 2020, we spoke to some of the market leaders from the industry, including AudioCodes, Cisco, Poly, Snom and Yealink. Here’s what our experts had to say
Rob Scott · 29 Nov 2019
Out Loud: Is SIP Secure?
SIP security gaps can expose networks to DDoS and malware. Published on UC Today, Patrick Watson and UM Labs’ Peter Cox explain why it matters.
Patrick Watson · 28 Nov 2019
Are Open Platforms the Future for Service Providers?
In this cloud-focused arena, it seems that everyone may need to start considering the benefits of open platforms. After all, the traditional telecommunications market that focused on selling on-premises PBX solutions is no longer the most appealing option in the current landscape
Rob Scott · 26 Nov 2019
“Zoom Tax” Holding Back Organisations from Video Conferencing
Lifesize says Zoom Rooms’ annual room licensing and interop fees are holding back video conferencing rollouts. Dash, Room Controller, Web
Rene Millman · 26 Nov 2019
The End of ISDN: CIO’s Next Big Opportunity
ISDN is ending, creating a key migration moment for CIOs. Published on UC Today, learn about SIP trunks, VoIP and Fuze options.
Patrick Watson · 25 Nov 2019
Brightlink Celebrates Record Growth for CPaaS Platform
Brightlink’s CPaaS 2.0 is driving demand, with Directed, CCI and ESI using automated number provisioning, SIP API Manager and SIP trunking. Published on UC Toda
Rebekah Carter · 21 Nov 2019
Grandstream Reveals New Dual-Screen IP Phone
Grandstream, one of the market leaders in award-winning SIP unified communication solutions, recently announced the arrival of the latest offering in…
Rebekah Carter · 21 Nov 2019
2020 Predictions: What's Next for UCaaS Resellers?
We spoke to Rami Houbby, Vice President for Cloud Sales (EMEA & APAC), at Mitel, one of the market leaders in the UCaaS environment, for his top predictions for 2020
Rob Scott · 15 Nov 2019