Enterprise AI in Europe: IDA Ireland on Regulation, Talent & What's Driving Global Investment
John Durcan, Chief Technologist at IDA Ireland, shares why Europe's regulatory environment is an enterprise AI advantage.
Christopher Carey · 1 Jul 2026
From Strategy to Reality: Closing the Enterprise AI Execution Gap
Why are so many organisations still stuck in AI pilot purgatory – and what does it actually take to move from experimentation to real operational impact?
Christopher Carey · 22 Jun 2026
Beyond Adoption — What Meaningful AI Engagement Actually Looks Like
Direct AI adoption is up. Productivity gains are not. Five workplace consultants explain why your usage metrics are masking a deeper problem, and what leaders need to do differently
Kristian McCann · 22 Jun 2026
NiCE Interview: Why Enterprises Must Move Beyond AI Transcription in UC
Carmit DiAndrea, Director of Value Realization Services at NiCE, explains the next phase of UC AI: supervisor copilots and outcome KPIs
Marcus Law · 7 May 2026
From Automation to Autonomy: How Intelligent Fabrics Are Changing Cloud and UC Operations
VOSS and Microsoft 365 show why intelligent automation fabrics matter: proactive cloud UC, analytics, monitoring and AI operations.
Kieran Devlin · 28 Apr 2026
From Input to Intent and Beyond: Uncovering Behavioral Risks in the Age of AI
AI governance needs to move beyond prompts: Theta Lake and Metrigy explain behavioural drift, agentic AI and DLP gaps. Published on UC Today.
Marcus Law · 27 Apr 2026
AI Risk in UC and Contact Centers: How to Reduce Sprawl and Stay Compliant Without Slowing Delivery
Join UC Today host Kieran Devlin as he sits down with William Rubio, Chief Revenue Officer at CallTower , and Elka Popova, Vice President and Senior…
Kieran Devlin · 20 Apr 2026
GenAI’s Unexpected Power Users: Big Banks are Driving Adoption, says Loopio CEO
Host Christopher Carey speaks with Loopio CEO Zak Hemraj about Loopio’s latest industry report on the impact of generative AI.
Christopher Carey · 15 Apr 2026
From False Positives to Real Risk: AI‑Driven Compliance in Modern UC
This interview shows why AI-driven compliance in UC matters: Global Relay explains moving beyond false positives, archives and review fat
Christopher Carey · 1 Apr 2026
Sovereignty Solved: How Compliance Leaders Can Expand Globally Without Losing Control
In this session, Kieran Devlin of UC Today sits down with Chris Stapenhurst, Director of Product Management at Arctera , to unpack a critical shift in the…
Kieran Devlin · 25 Mar 2026
The AI Scale Mandate: Why Elasticity is the New Compliance Standard
Arctera and Chris Stapenhurst say elasticity, SaaS and cloud data governance are key as AI, compliance and regulation tighten.
Kieran Devlin · 18 Mar 2026
AI Is Already in Your Enterprise - The Real Risk Is Not Governing It
AI is no longer experimental. From Microsoft Copilot to Zoom AI Companion, AI is now embedded across enterprise collaboration platforms - and leaders are…
Rob Scott · 18 Mar 2026
Managing AI Adoption Across Generations and Skill Levels
HR consultant Kath Fidler explains how different generations view AI in the workplace — and how leaders can overcome employee concerns.
Kristian McCann · 9 Mar 2026
The Cost of Inaction: Harnessing AV and Collaboration to Unlock AI ROI
In this UC Today interview, host Kristian McCann sits down with Mick Heys, Vice President at IDC , and Nathan Budd, Senior Director of Consulting at IDC…
Kristian McCann · 10 Feb 2026
Why 2026 CX Leaders Must Build “One Consistent Conversation” Across Every Channel
Cisco’s Vinod Muthukrishnan explains why AI-first CX requires rebuilding workflows, not bolting on tools, and why trust is a core CX feature.
Kieran Devlin · 4 Feb 2026
The Big UC Show: The AI Hype Cycle in 2026, Zoom's AI Gold Star, and Checking in on Industry Events
Kieran Devlin and a panel of UC experts unpack the AI value gap, trust, and what 2026 means for collaboration, Zoom, and industry events.
Kieran Devlin · 29 Jan 2026
How to Grow your HR Tech with Your Company
Learn how Rayburn Electric scaled HR technology with employee-driven tools, smart integrations, and a future-ready approach.
Kristian McCann · 26 Jan 2026
Turning Compliance Into Competitive Advantage: Inside Metrigy’s UC&C Study
Why UC&C compliance now drives risk and value: Metrigy’s study shows Teams, WhatsApp, SMS and AI assistants raising issues. Published on UC Today, with Global R
Christopher Carey · 22 Jan 2026
IT Leadership Interview: Why Enterprise AI Fails and How to Scale With HCLSoftware
HCL Software CPO Kalyan Kumar explains why enterprise AI stalls in pilots - and how data orchestration and governance unlock business value.
Kieran Devlin · 13 Jan 2026
Inside the Digital Workplace Automation Fabric: How Enterprises Are Transforming UC & Collaboration
VOSS says digital workplace automation fabric can cut UC onboarding from days to under an hour, with ServiceNow, BT, Telefonica and Lloyd
Kieran Devlin · 13 Jan 2026
The Latest News on Microsoft and Salesforce AI Pricing, Zoom's New Ad Campaign, & 2026 Predictions!
Tune in to UC Big News for insights from experts on AI pricing and predictions for unified communications in 2025.
Kieran Devlin · 23 Dec 2025
AI Governance Crisis: 88% of Firms Face Governance and Security Challenges They Can't Control
In this eye-opening interview, Rob Scott of UC Today is joined by Stacey English, Director of Regulatory Intelligence at Theta Lake , to explore what’s…
Rob Scott · 16 Dec 2025
UC Today's 12 Trends of Christmas: Expert Predictions for 2026
Discover the top 12 UC and Collaboration trends for 2026 from industry experts. AI agents, cybersecurity, and more shape the future of UC.
Kieran Devlin · 12 Dec 2025
Big UC Update: Shure on the Future of AI-Powered Collaboration
Shure’s AI-powered collaboration update shows why poor meetings cost businesses, with Microsoft, IntelliMix Room and hybrid audio.
Kristian McCann · 24 Nov 2025
Tackling Collaboration Burnout in the Era of UC Complexity
Are your teams feeling drained by endless virtual meetings and app-switching chaos?
Christopher Carey · 13 Nov 2025
Breaking Down Compliance Barriers to Drive Tech Innovation
Learn why compliant collaboration rollouts need IT and compliance alignment, complete data capture, POCs, and Global Relay.
Christopher Carey · 16 Sept 2025
AVIXA on InfoComm 2025: AI, Hybrid Work & the Future of Pro AV
With a focus on how artificial intelligence, hybrid work, and software evolution are redefining the modern workplace, this conversation is essential viewing for AV professionals, technology buyers, and anyone interested in where the ProAV industry is heading.
Kieran Devlin · 5 Jun 2025
How to Customise Your Agentic AI Journey with Zoom
David Dungay sits down with Robin Bunevich, Product Marketer at Zoom , to explore the next evolution of AI in the workplace: customizable agentic AI.
David Dungay · 21 May 2025
Preparing for Enterprise Agentic AI Adoption
David Dungay is joined by Paul Magnaghi, Zoom’s Head of AI and ISV Go-To-Market , to unpack the real meaning of agentic AI—and why it’s more than just a…
David Dungay · 20 May 2025
Reporting Requirements in Contact Centers - What You Need to Know
UC Today's Susie Harrison hosts Max Edwards, Product Evangelist at Kakapo to explore how contact center reporting and analytics software is evolving.
Susie Harrison · 23 Dec 2024
Teleporting Into the Future - 2025, The Year of Seamless Migration?
Watch on YouTube. UC Today's David Dungay speaks to Mark Bunnell, COO at Nuwave .
David Dungay · 5 Dec 2024
UC Trends 2025 - Trusted Voices, Bold Predictions
UC Awards judges predict compliant hybrid systems, AI in UC tools and hyper-personalisation for 2025 from Cyara, Frost & Sullivan and mor
UC Today Team · 4 Dec 2024
UC Trends 2025 - Award-winning Foresight
2025 UC trends from Zoom, Akixi, Shure and LeapXpert show why buyers should plan for integrated Gen AI, agentic AI and compliant messagin
UC Today Team · 3 Dec 2024
AI Show - Scaling AI for Success and Avoiding ‘Flat Squirrel’ Indecision
BCG report shows why most firms fail to scale AI; Published on UC Today, Elizabeth Bieniek shares how teams can drive value with AI.
Rob Scott · 8 Nov 2024
Cisco VP's Top 3 AI Announcements from WebexOne 24
Cisco’s WebexOne AI updates show why open LLM integration and private data matter for workplace tech buyers. Published on UC Today.
Tom Wright · 23 Oct 2024
Navigating the Future of Cisco Collaboration: A Conversation with Anurag Dhingra
Cisco’s new collaboration chief Anurag Dhingra outlines AI, Webex Suite, CPaaS and Microsoft partnership priorities.
Dave Michels · 9 Sept 2024
Meeting No Participation Rate: Why it's so High and How to Bring it Down
Why no-participation meeting rates are rising and how to reduce them. UC Today talks to Vyopta on user insights and meeting culture.
Tom Wright · 25 Jul 2024
AI’s Triple Evolution: Legacy, Generative, and the Future
Dave Michels explains why AI’s shift from legacy to generative matters for Amazon, Apple, Google, HP Poly, Zoom and Microsoft.
Rob Scott · 24 Jun 2024
AI Show – Navigating AI's Legal Landscape
OpenAI, Zoom, Microsoft and Apple AI updates show why outages, privacy and regulation matter. Published on UC Today, with Dr Scott Allendevaux.
Rob Scott · 13 Jun 2024
User Adoption and Customer Experience in Workplace Technology
User adoption drives workplace tech value as Deloitte’s Aaron Roe joins Craig Durr on UC Today to discuss collaboration, CX and virtual working.
Craig Durr · 10 Jun 2024
Discussing the Impending AI Winter and CCaaS Bloodbath
AI winter and CCaaS consolidation could reshape buying decisions. Published on UC Today, Dave Michels also covers Microsoft Teams Rooms, Teams PSTN and AI sched
Dave Michels · 3 Jun 2024
Zoom's New AI Features Put Time Back in Your Day
Zoom Workplace and Zoom AI Companion add Ask AI Companion and Zoom Phone upgrades, helping buyers save time. Published on UC Today.
Rob Scott · 2 Apr 2024
Maximizing Microsoft 365 Benefits With Compliance in Highly Regulated Industries
Microsoft 365 compliance with Theta Lake helps Wells Fargo and regulated firms boost Teams, Viva and SharePoint ROI.
Rob Scott · 16 Jan 2024
How Voice Wholesalers Can Wow Their Enterprise Customers
Why voice wholesalers need automation now: Cataleya’s CEO Andreas Hipp on serving enterprise customers, resellers and channel partners. Published on UC Today.
Kieran Devlin · 10 Jan 2024
Maximising Microsoft Teams Usage, in a Secure Enterprise
Why secure Teams use matters: Theta Lake helps enterprises deploy Microsoft Teams, SharePoint, OneDrive and Viva Engage without limiting productivity or complia
Rob Scott · 23 Nov 2023
Enhancing Hybrid Collaboration with AVer and Lenovo
Watch on YouTube. UC Today's Kieran Devlin speaks to Rene Buhay, Senior VP at AVer Europe , and Andrea Recupero, Director of EMEA Smart Collaboration at…
Kieran Devlin · 31 Oct 2023
Resonate's Top Tips for Microsoft Teams Room Success
Watch on YouTube UC Today's David Dungay hosts Simon Warren, Collaboration Architect, Resonate .
David Dungay · 25 Oct 2023
Leveraging Digital Workplace Tools to Empower Hybrid Work
Digital workplace tools can improve hybrid work workflows, but only if deployment hurdles are solved. UC Today speaks with RSA Insurance at UC Expo 2023.
Rory Greener · 12 Oct 2023
How to Optimise Collaboration Platform Usage
Effective training drives collaboration platform adoption at banks. UC Today speaks with Rothschild Bank on intuitive use of new capabilities at UC Expo 2023.
Kieran Devlin · 12 Oct 2023
Inside Coolpo's AI-Powered Hybrid Meeting Strategy
Hybrid work buyers can see how Coolpo is using AI to improve productivity and user experience. Published on UC Today.
Tom Wright · 11 Jul 2023
Zoom launches curated Essential Apps
Zoom curated Essential Apps gives Zoom One paid plan subscribers free business apps, highlighting Zoom Apps and the 2023 roadmap.
Rob Scott · 5 Jan 2023
Why is Video Interop Important?
Marius Nilsen explains why Pexip video interop matters for legacy room systems and Microsoft Teams in enterprise meeting spaces.
David Dungay · 6 Dec 2022
Employees Demand Equity of Experience with Return to Office
Employees want equity of experience as return to office reshapes hybrid working and the future of work. Published on UC Today.
David Dungay · 22 Nov 2021
What is Video Conferencing as a Service? Big Features and Big Benefits
VCaaS, or Video Conferencing as a Service is the new solution that allows individuals and groups to communicate through instant HD video at the click of a button.
Rebekah Carter · 10 May 2020
VoIPstudio on the Increased Popularity of UCaaS
Rob Seymour, Marketing Director, VoIPstudio, told me, VoIP is experiencing an evolution of sorts, and customers crave more features that help them stay competitive
Ian Taylor · 14 Feb 2020
Interoperability: The Key to Enterprise Success?
In this webinar we ask why interoperability is so important to the modern enterprise and how it impacts the unified communications sector
Patrick Watson · 29 Jan 2020
Unified Communications 101 - Everything You Need to Know About UC
Everything you need to know about unified communications, how it works, and how you can connect your entire company with UC.
Rebekah Carter · 21 Jan 2020
UCaaS Starts with UX
Why UCaaS adoption depends on UX: Published on UC Today with PGi, this webinar covers user experience, user interface and emerging tech.
Patrick Watson · 2 Oct 2019
Logitech Launch Logitech Zone Wireless Plus
Why Logitech Zone Wireless Plus matters for mobile workers: ANC, Qi wireless charging, Bluetooth, Unifying Receiver and Logitech Tune. Published on UC Today.
Patrick Watson · 8 Apr 2019