It's time for the 2025 UC Trends! Today, we're looking at predictions from some of the UC Awards 2024 judges.
UC and collaboration expert analysts and consultants from DevConnexion Consulting, MNP Digital, Moor Insights and Strategy, Cyara and Frost & Sullivan offer their major predictions for the year ahead, including greater focus on compliant hybrid systems, greater AI integration in UC tools, AI driving a wave of hyper-personalisation, lots of Gen AI discussion vs application, the best use cases for AI in each vertical industry, and much, much more.