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Platform Interoperability

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Can Better Integration Save Customer Trust? Xurrent Is Betting on It
Explainermost read

Can Better Integration Save Customer Trust? Xurrent Is Betting on It

New research shows 60% of customers leave after 3 outages. Read how Xurrent is looking to address this with upgrades to its interoperability.

Sean Nolan · 11 Aug 2026
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Zoom Now Has an AI Assistant for Every Stage of the Sales Cycle
News

Zoom Now Has an AI Assistant for Every Stage of the Sales Cycle

Zoom Revenue Accelerator's Sales Assist, Ask ZRA and Sales Roleplay go GA, completing AI coverage across the sales cycle. Here's what it means for buyers.

Marcus Law · 27 Jul 2026
Why The New Meeting Room War Is Interoperability
News

Why The New Meeting Room War Is Interoperability

InfoComm 2026 turned meeting room interoperability into a user experience battle, as Cisco, Zoom and Logitech respond to enterprise demand

Marcus Law · 29 Jun 2026
Cisco and Zoom on Why Certified Hardware Changes Everything for the Agentic Workplace
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Cisco and Zoom on Why Certified Hardware Changes Everything for the Agentic Workplace

Cisco's Espen Løberg and Zoom's Jeff Smith discuss the Cisco Devices for Zoom Rooms launch and what it means for enterprise customers at InfoComm 2026

Marcus Law · 18 Jun 2026
Microsoft Teams Rooms on Android Can Soon Join Zoom and Webex via SIP: Here's What Admins Need to Enable
Newsrising

Microsoft Teams Rooms on Android Can Soon Join Zoom and Webex via SIP: Here's What Admins Need to Enable

Microsoft is rolling out SIP-based cross-platform join for Teams Rooms on Android. Here's what it means, what it replaces, and how to prepare before August.

Marcus Law · 1 Jun 2026
When AI Hits the Wall – Why Agent Interoperability Is Becoming The Enterprise Bottleneck
Feature

When AI Hits the Wall – Why Agent Interoperability Is Becoming The Enterprise Bottleneck

Enterprise AI is advancing fast, but fragmentation is becoming the real constraint. Discover why integration is the challenge.

Christopher Carey · 26 Mar 2026
The Security Peril in the Pipes: Why Collaboration Interoperability is the New Shadow IT
Feature

The Security Peril in the Pipes: Why Collaboration Interoperability is the New Shadow IT

As enterprises bridge Teams and Slack, they risk a governance nightmare. What are the security blind spots in collaboration interoperability?

Kieran Devlin · 5 Mar 2026
ISE 2026 Event Roundup: Interoperability, Invisible AI, and the Fight for Scalable Rooms
News

ISE 2026 Event Roundup: Interoperability, Invisible AI, and the Fight for Scalable Rooms

ISE 2026 in Barcelona revealed AV/UC industry priorities: interoperability, invisible AI, large room standardization, and security-first thinking for scalable deployments.

Marcus Law · 6 Feb 2026
Turning Compliance Into Competitive Advantage: Inside Metrigy’s UC&C Study
Sponsored · Global Relay

Turning Compliance Into Competitive Advantage: Inside Metrigy’s UC&C Study

Why UC&C compliance now drives risk and value: Metrigy’s study shows Teams, WhatsApp, SMS and AI assistants raising issues. Published on UC Today, with Global R

Christopher Carey · 22 Jan 2026
How to Bring Your Enterprise Automation Fabric into the Digital Workplace: A Practical Guide for the CIO
Sponsored · Voss

How to Bring Your Enterprise Automation Fabric into the Digital Workplace: A Practical Guide for the CIO

Why CIOs need a digital workplace automation fabric: VOSS connects UC, collaboration, security, monitoring, analytics and AI. Published on UC Today.

Kieran Devlin · 20 Jan 2026
Is Interest in UC Truly Rising? An Expert’s Perspective
Interview

Is Interest in UC Truly Rising? An Expert’s Perspective

Unified communications interest surged in 2025 on Google Trends. An expert explains lifecycle pressure, AI data retention, and UC compliance.

Sean Nolan · 14 Jan 2026
The Great UC Convergence: Why 2026 Will Finally Break Down the Walls
Interview

The Great UC Convergence: Why 2026 Will Finally Break Down the Walls

With Microsoft controlling 45.6% of the UC market, AI agents may force platform walls down by 2026. AI assistants, colleagues, and customers won't tolerate walled gardens that prevent cross-platform interaction across Teams, Webex, Zoom and more

Rob Scott · 26 Nov 2025
UC Awards 2025 Reveals Industry's Billion-Dollar Bet Against Vendor Lock-In
Interview

UC Awards 2025 Reveals Industry's Billion-Dollar Bet Against Vendor Lock-In

Discover why UC Awards 2025 winners Zoom and NUWAVE Communications are leading the shift from single-vendor platforms to multi-vendor orchestration solutions, transforming enterprise communications strategy and breaking vendor lock-in paradigms.

Rob Scott · 13 Aug 2025
Preparing for Enterprise Agentic AI Adoption
Sponsored · Zoom

Preparing for Enterprise Agentic AI Adoption

David Dungay is joined by Paul Magnaghi, Zoom’s Head of AI and ISV Go-To-Market , to unpack the real meaning of agentic AI—and why it’s more than just a…

David Dungay · 20 May 2025
UC Service Management - UC Round Table
Interview

UC Service Management - UC Round Table

UC has become the backbone of modern enterprise collaboration, but managing these dynamic environments at scale is no small feat.

Kristian McCann · 16 May 2025