Hybrid Work
Avaya Reports $682 Million in Revenue, Fueled by Software
Over the past few years Avaya's undergone a lot of transformation. The company's since dipped its toes deeper into the SaaS pool, and today, Avaya boasts…
Ian Taylor · 28 May 2020
Microsoft Acquires Metaswitch to Boost UCaaS
Microsoft’s Metaswitch buy could strengthen UCaaS, Teams and Azure 5G as it expands cloud-native telecoms capabilities. Published on UC Today.
Ian Taylor · 28 May 2020
Slack Says UK Users Value Late Starts, Early Finishes
New research from messaging platform developer Slack, reveals its UK user-base likes working from home during the COVID-19 period.
Ian Taylor · 28 May 2020
Verint Launches Compliance Recordings for Microsoft Teams
Verint adds Microsoft Teams compliance recordings, helping regulated firms capture voice, chat and meetings for GDPR, MiFID II and PCI. Published on UC Today.
Ian Taylor · 27 May 2020
Twilio Beats Q1 Expectations and Guidance
Twilio beat Q1 estimates as COVID-19 boosted telehealth and home-working contact centres. Published on UC Today, with Epic and Nye Health.
Ian Taylor · 27 May 2020
The Value of the Human in Enterprises in Times of Crisis
The term “unprecedented” has almost lost its meaning in this ever-changing landscape, with companies and consumers both constantly struggling to adapt to new situations
Rob Scott · 27 May 2020
A Coronavirus Crisis Playbook
Lucy Green says COVID-19 has split firms by business continuity planning, remote working, high-speed broadband and customer service.
Ian Hunter · 27 May 2020
Keeping Your Workforce Connected
In virtually a blink of the eye, working practices have drastically changed. With stay-at-home orders still in place in many parts of the world, remote…
Guest Blogger · 26 May 2020
GlobalMeet vs. Microsoft Teams: Which is Best?
We all need better ways to collaborate these days. For some people, that means investing in the benefit of video for face-to-face conversations at a…
Rebekah Carter · 22 May 2020
Clearing the Vision for the Move to UC and Collaboration Tools
As Unified Communications becomes ever more unified in terms of functionality, it’s fair to say that the key differentiating factor of user experience becomes increasingly important, for determining satisfaction
Maya Middlemiss · 22 May 2020
NFON Announce Online Conference for Channels
Amid the Government COVID-19 UK Lockdown, NFON UK Managing Director, Myles Leach, has announced an online virtual expo event for new and existing channels entitled ‘Smarter Working Now’
Ian Hunter · 21 May 2020
Solve the Home Working Emergency
Secure VDI from Nutanix and Xi Frame could make home working safer, lower-latency and boardroom-ready.
Guest Blogger · 20 May 2020
Google Meet vs Zoom - Convenient Collaboration
Why buyers care: Google Meet and Zoom both simplify video collaboration, chat and file sharing. Published on UC Today, compare G Suite, Zoom Phone, Zoom Rooms a
Rebekah Carter · 20 May 2020
StarLeaf Shows the Scale of Video Uptake
StarLeaf Trends shows video conferencing surge in the UK, US and Europe, as COVID-19 drives remote working, call minutes and meetings.
Rebekah Carter · 19 May 2020
Oak Innovation Partners with LogMeIn
Oak Innovation and LogMeIn partner to expand work-from-anywhere tools, including GoToConnect, GoToMeeting, GoToWebinar, Rescue and RescueAssist. Published on UC
Rebekah Carter · 19 May 2020
StarLeaf Enhances Huddle Room Meetings
StarLeaf Huddle adds plug-and-play huddle room kits, helping buyers turn any space into secure video meetings with camera, touchscreen and mic. Published on UC
Rebekah Carter · 19 May 2020
CSPs Can’t Afford to be Inefficient in the Face of COVID-19
While the coronavirus outbreak progresses, more and more businesses are shifting their operations remotely to keep employees safe and ensure continuity…
Guest Blogger · 18 May 2020
Critical Metrics: Managing a Business, Retaining Customers in a Pandemic
Tony Martino, CEO of Tollring, heads up a global operation of nearly 100 people delivering call analytics and call recording via iCall Suite, its cloud solution
Rob Scott · 15 May 2020
Waking Up to the Value of IT Professionals
During times of uncertainty and increased pressures on businesses across the world to adapt to changing times, it is all too easy to overlook the multitude of roles the world is increasingly dependent upon to remain functioning
Maya Middlemiss · 15 May 2020
Communication is Key to Cash Flow During COVID-19
Communication helps protect cash flow during COVID-19. Published on UC Today, Q Advisors shares lender advice and market insight.
Rob Scott · 15 May 2020
Zoom Security Issues - Latest Updates, Highs and Lows
I've followed Zoom's security issues for some time now, and what I've learned is that the company welcomes constructive criticism.
Ian Taylor · 14 May 2020
Back to the Workplace of the Future
As global lockdowns and restrictions on business activity are gradually lifted, we’ll all be adjusting to a world where the virus remains undefeated and untreatable, where we will have to try to conduct ourselves safely and productively meanwhile
Maya Middlemiss · 14 May 2020
Let's Settle This, Teams and Slack ARE Rivals
In an interview with CNBC, Slack CEO, Stewart Butterfield , said once more, Microsoft Teams is not a Slack competitor.
Ian Taylor · 12 May 2020
What is Video Conferencing as a Service? Big Features and Big Benefits
VCaaS, or Video Conferencing as a Service is the new solution that allows individuals and groups to communicate through instant HD video at the click of a button.
Rebekah Carter · 10 May 2020
Twilio, Nye Health Scale Remote Comms for NHS
Twilio and Nye Health scale NHS remote video and phone consultations nationwide, helping 10m UK patients with secure, compliant care. Published on UC Today.
Ian Taylor · 7 May 2020
What’s On the Other Side of Lockdown?
Why it matters: remote working, video meetings and collaboration apps are here to stay. VoIPLine says UK businesses must tighten 2FA, security and office plans.
Ian Hunter · 7 May 2020
RingCentral: No Ticker-Tape Parade for a Return to Work
Michael Peachey, VP of User Experience (UX) at RingCentral , says they saw the lockdown coming and got their team up and running without skipping a beat.
Ian Hunter · 1 May 2020
VoIPstudio Adds Emergency Calling Functions
In an exclusive UC Today interview, VoIPstudio Marketing Director, Rob Seymour, told me about some enhancements the company's made to its VoIP phone offering
Ian Taylor · 1 May 2020
Introducing the Latest IMCCA Webcast
Why UC and collaboration tools matter now: IMCCA’s webcast with Poly, Frost & Sullivan, Omdia and Let’s Do Video explores remote work and video conferencing. Pu
Rebekah Carter · 30 Apr 2020
How to Empower Happy Partners with Soluno
We caught up with Mattias Ohde, CEO, Soluno BC (pictured, above), for an exclusive UC Today interview
Ian Taylor · 30 Apr 2020
60% of People Have Better Mental Health Working Remote
Why it matters: 60% report better mental health working remote, according to ZenBusiness. Published on UC Today, it covers remote work, HR and wellbeing.
Rebekah Carter · 30 Apr 2020
99&One Highlight the Top Challenges of Remote Working
99&One says remote working needs better training, cloud collaboration and conferencing as COVID-19 drives isolation and productivity conc
Rebekah Carter · 29 Apr 2020
RingCentral and NICE inContact Join Forces
RingCentral and NICE inContact launch a cloud contact centre and UCaaS offer with CXone@Home for remote work.
Rebekah Carter · 29 Apr 2020
GoToMeeting vs Google Meet/Chat: Staying Connected
As companies continue to search for reliable ways of keeping their teams connected in the new digital workplace, collaboration tools are more valuable…
Rebekah Carter · 28 Apr 2020
Workplace from Facebook Adds Safety Alerts and More
Workplace from Facebook adds Safety Alerts, Q&A Posts and Knowledge Library to help remote teams stay informed and connected.
Ian Taylor · 28 Apr 2020
Sounds Like You’re All Set to Work from Home
Experienced and well-adapted home-based workers may enjoy a quiet, dedicated and private environment from which to carry on business as usual, but for millions around the world it’s a case of adjusting fast and making the best of things where you are
Maya Middlemiss · 28 Apr 2020
Yeastar: Moving from Desk to Mobile - UC in the Cloud
Around 71% of millennials now believe that traditional offices will be replaced entirely by remote work by 2030. Additionally, 75% of remote workers feel that office spaces are already on their way out
Rob Scott · 27 Apr 2020
5 Security Tips for Your Business while Homeworking
These homeworking security tips show why VPN, Microsoft Teams, cloud PBX, MDM and 2FA matter for remote work.
Rebekah Carter · 27 Apr 2020
Video Conferencing 101 - All You Need to Know About Cloud Video
Today, communication isn't just an audio experience. People are beginning to explore video conferencing solutions as a way of enabling face-to-face interactions over the internet.
Rebekah Carter · 25 Apr 2020
Remote Working in the COVID-19 Era
In a matter of weeks, companies in the unified communications and collaboration industry scaled up to support millions of new remote workers across the…
Ian Taylor · 24 Apr 2020
The Importance of Keeping your Workforce Connected
Watch and subscribe on YouTube In this session we discuss the following: How important is it to have a connected workforce?
Rob Scott · 24 Apr 2020
Avaya Cloud Office UCaaS Soon to Hit UK
After a ton of build-up, Avaya Cloud Office, powered by RingCentral, is today, generally available in the United States, and will hit the UK by summer
Ian Taylor · 24 Apr 2020
Google Searches for UC 'Surging' in the UK
UK Google searches for video conferencing, audio conferencing and UC surged during COVID-19, showing why cloud collaboration matters for remote work. Published
Ian Taylor · 23 Apr 2020
PGi: Essential Security Considerations for Online Meetings
Now that the world has had to move every business conversation to the online space at least temporarily, there are analogous considerations to explore there too, before jumping on the nearest app just because everybody else uses it
Maya Middlemiss · 23 Apr 2020
Optimizing Your Home Working Experience
UC Today's Rob Scott, hosts Neil Fluester, Product Director and Jonathan Clark, Product Marketing Manager at Poly to discuss the challenges and etiquette of homeworking
Rob Scott · 22 Apr 2020
Top 5 Remote Working Tips for Small Businesses
Learn why small businesses need cloud phones, video conferencing, collaboration tools and security for remote working.
Rebekah Carter · 21 Apr 2020
3CX Supports Business as Usual During COVID-19
3CX is offering its standard communications software free for 3 years to help businesses work from home. Published on UC Today, it includes WebRTC, live chat an
Rebekah Carter · 20 Apr 2020
Video Collaboration: Great Even Without a Lockdown
Video collaboration cuts costs, improves compliance and supports a digital workforce, with cloud video conferencing, transcription and calendar integrations.
Rebekah Carter · 20 Apr 2020
MPs Approve New Working Conditions for UK Parliament
Amid the coronavirus crisis, the first day back to the House of Commons was opened by the Speaker of the House, Sir Lindsay Hoyle, who introduced the…
Rebekah Carter · 18 Apr 2020
While You Were Away: UC Migrations Continue While Offices are Closed
With COVID-19 causing countless organisations to send their employees home to work, Support to Win can assist businesses in getting critical connections switched over while the offices are bare
Rob Scott · 17 Apr 2020
Slack vs. Zoom: Keeping Your Team Connected
Collaboration has always been at the heart of a successful team. However, in the digital landscape, the way that we connect with our colleagues is…
Rebekah Carter · 17 Apr 2020
Collaboration Vendors Report Major User Upticks
Why it matters: COVID-19 is driving huge spikes in Microsoft Teams, Cisco Webex, Avaya Spaces and Slack usage. Published on UC Today.
Ian Taylor · 16 Apr 2020
UC: The New Way to Work
UC Today's Rob Scott hosts Joe Sarrasin, Director of Unified Communications Strategy at Crestron to discuss new ways of working in the current climate
Rob Scott · 15 Apr 2020
Big News You May Have Missed
See why RingCentral Video, Microsoft Teams, Zoom and Business Voice matter for secure remote working and collaboration.
Rebekah Carter · 14 Apr 2020
Verizon Business Strives to Support Global Enterprises
Verizon Business is helping enterprises shift to remote work and virtual contact centres with global network, VNS Secure Gateway and continuity support. Publish
Rebekah Carter · 9 Apr 2020
A Moment of Truth for Your Remote Meeting Solution?
Learn why remote meeting tools must deliver simplicity, security and 100% audio reliability for home working, with LoopUp.
Guest Blogger · 9 Apr 2020
Gather on UC for Good: Positive News in Troubled Times
Tools like Gather have so many potential applications outside the obvious business meeting environment, and the future will surely bring even greater creativity and social impact
Maya Middlemiss · 8 Apr 2020
Core: Cloud Conversion and the Rush to Remote
Right now, everything about the way we collaborate is disrupted, and Core is rising to the challenge of supporting their customers to switchover fast to home-based working
Maya Middlemiss · 7 Apr 2020
Moving from Desk to Mobile Communications with VanillaIP
Rob Scott talks to Iain Sinnott, Sales & Marketing Director at VanillaIP about moving from desk to mobile communications
Rob Scott · 7 Apr 2020
Avaya’s CMO on Delivering an Evolved Experience Economy
Despite joining the company at a strange time in the communication industry, Simon Harrison has jumped into the opportunity to show the world what a communication leader can do for companies in times of crisis
Rob Scott · 3 Apr 2020