Hybrid Work
Slack Extends VoIP Calling with Teams, Zoom
Slack widens Teams, Zoom, Cisco and RingCentral VoIP calling from Slack, helping buyers centralise UC and remote work comms. Published on UC Today.
Ian Taylor · 2 Apr 2020
Five Steps to Supercharge Your Remote Working Capabilities
Why remote working now matters: secure VPN, MFA and unified communications help organisations improve agility, collaboration and wellbeing. Published on UC Toda
Guest Blogger · 2 Apr 2020
Choosing the Best Remote Working Tech During the COVID-19 Pandemic
Rob Scott takes us through a quick guide to remote working technology
Rob Scott · 2 Apr 2020
Remote Work is the Future of Work
Roughly three weeks ago those in the UC industry could have told the rest of the world, that people who could work from home would likely transition to…
Ian Taylor · 1 Apr 2020
Yeastar Supports SMEs During COVID-19
Yeastar, one of the leading companies for cloud and on-premise UC, recently announced an exciting new offering designed to support modern SMEs
Rob Scott · 31 Mar 2020
McKinsey 5G Report Highlights a Connected Future
Why 5G matters for workplace buyers: McKinsey says advanced connectivity could add $1.2tn to $2tn by 2030. Published on UC Today, with retail, manufacturing and
Rebekah Carter · 31 Mar 2020
AUVS UV Box Receives Approval for Infection Control
Spectralink approves AUVS UV Box for Enterprise Versity smartphones, helping healthcare buyers cut MRSA and cross-contamination risk.
Rebekah Carter · 30 Mar 2020
NFON AG Waives Extension Costs for New Cloudya Customers
NFON waives Cloudya extension costs for new customers, helping buyers adopt cloud PBX, HD voice and browser-based business communication more cheaply. Published
Ian Taylor · 30 Mar 2020
Partners Will Help Businesses Stay Productive
Mitel says partners can protect productivity as COVID-19 drives remote work, with MiTeam Meetings, UCaaS, cloud video conferencing and security. Published on UC
Rob Scott · 30 Mar 2020
Zoom Intros Referral Program for 'Master Agents'
Zoom expands its Global Channel Partner Program with master agents AVANT, Intelisys, Pax8 and Telarus, boosting Zoom Phone and UCaaS reach. Published on UC Toda
Ian Taylor · 27 Mar 2020
Keeping the Lights on with Tools from Alcatel-Lucent Enterprise (ALE)
Free Rainbow Enterprise licenses are now available for a three-month period, starting from the 9th of March. This ensures that companies of all sizes can unlock the benefits of cloud communications in a time when we all need better connectivity
Rob Scott · 27 Mar 2020
Mobile-First Work is the Future of Europe
One of Soluno's unique advantages, is it resides in one of the most progressive nations in the world, Sweden. For the citizens of the Scandinavian country, particularly those in the enterprise sector, it is fairly common that they have two mobile devices
Ian Taylor · 27 Mar 2020
UC Today Trending News Round Up
Watch and subscribe on YouTube . WATCH the video, LISTEN to the podcast or READ the text: Welcome to another Unified Communications, Collaboration & CX…
Isabel Blakemore · 26 Mar 2020
How Employees Really Feel about Team Collab Apps
Unify Square finds Slack, Microsoft Teams and Zoom collaboration apps still bring email, distraction and security headaches.
Rebekah Carter · 26 Mar 2020
The True Impact of Microsoft Teams on Enterprise IT Management
In this session, Rob Scott is joined by Core who share their real-world experiences and uncover the key challenges that are keeping CIO's up at night
Rob Scott · 26 Mar 2020
Video Communication: Crucial Connectivity in Troubled Times
At a time of few certainties, it is clear that the worlds of communication and commerce as we know them are being changed beyond all recognition
Maya Middlemiss · 26 Mar 2020
COVID-19 Causes Massive Surge in Cloud Comms
As concerns about coronavirus continue to grow, the world is being forced to consider the benefits of cloud comms like never before
Rob Scott · 26 Mar 2020
Workplace-as-a-Service from Crestron
It used to be that your personal space in the work environment was closely connected with both individuality and power. What indicated business success was the big teak desk in the corner office, complete with accommodation for your private admin support
Maya Middlemiss · 26 Mar 2020
Introducing the New In-Space Design from Webex Teams
Cisco’s new Webex Teams in-space design makes messages, files, whiteboards and meetings easier to find, improving collaboration. Published on UC Today.
Rebekah Carter · 25 Mar 2020
Dropbox Business Review: Intelligent Working
As part of the Dropbox Work in Progress conference, the company revealed its vision for the new “Smart Workspace”, a solution that simplifies the way that digital employees get work done
Rebekah Carter · 24 Mar 2020
Mitel Delivers Continuous Collaboration for Teams
Mitel, a global leader in business communications, recently announced the arrival of its new MiTeam Meetings solution. This continuous collaboration offering tightly integrates chat, video, and voice with the Mitel MiCollab application
Rob Scott · 20 Mar 2020
AV/IT Teams Unify to Deliver Smarter Collaboration Solutions
AV/IT convergence is changing collaboration, with AV over IP, ViewSonic ViewBoard, Cisco WebEx, Zoom and Teams aiding faster, scalable meetings.
Guest Blogger · 20 Mar 2020
Supporting the Telecoms Channel During Unprecedented Change
With a pandemic rocking the world, companies everywhere are evolving faster than ever before, taking advantage of the collaboration and communication tools that they may not have considered in the past
Rob Scott · 20 Mar 2020
Vilicom and Mavenir Introduce Connectivity as a Service
Why it matters: Vilicom and Mavenir’s Connectivity as a Service aims to cut 4G and 5G costs with vRAN. Published on UC Today.
Rebekah Carter · 20 Mar 2020
Microsoft Teams Hits 44 Million Daily Active Users
Microsoft Teams hits 44 million daily active users as COVID-19 drives remote work, with noise suppression, Business Voice and devices.
Ian Taylor · 19 Mar 2020
IMCCA Steps Up to Support Collaboration Industry
IMCCA launches webinars and a Zoom Video virtual meal to support remote work, with Poly, Omdia and Frost & Sullivan insight.
Ian Taylor · 17 Mar 2020
Microsoft Teams Lets Down Remote Workers Worldwide
Microsoft's flagship collaboration tool is down for the count. Just as millions logged on for their coronavirus-prompted work-from-home arrangements, the…
Ian Taylor · 16 Mar 2020
Big News You May Have Missed
Welcome back to another exciting week in the Unified Communications and Collaboration industry.
Rebekah Carter · 16 Mar 2020
Discussing the State of Texting with ZipWhip
Texting is now the primary channel for many buyers, so UC Today’s ZipWhip report shows why business SMS, RCS and compliance matter.
Rebekah Carter · 12 Mar 2020
Moneypenny, Ninja Number, and VoiceNation Join Forces
Moneypenny expands in the US with Ninja Number and VoiceNation acquisitions, lifting revenue and adding virtual phone systems, answering services and webchat. P
Rebekah Carter · 10 Mar 2020
With COVID-19 Spreading, Video Conferencing is Booming
COVID-19 is driving demand for Zoom, PGi, LogMeIn GoToMeeting and StarLeaf as remote work and video conferencing surge.
Ian Taylor · 5 Mar 2020
Coronavirus is Causing Tech Event Cancellations
Why event shifts matter: Cisco, Google, Facebook and Microsoft are moving tech conferences to virtual formats, highlighting UC and collab tools. Published on UC
Ian Taylor · 5 Mar 2020
Voice Calls Will Always be Relevant for SMBs
Rob Seymour, Marketing Director, VoIPstudio, sat down with us to share why he feels VoIP services are a necessity for SMBs
Ian Taylor · 5 Mar 2020
UC Today Trending News Round Up
Watch on YouTube WATCH the video, LISTEN to the podcast (this edition coming soon) or READ the text: It’s been an exciting couple of weeks here in the…
Isabel Blakemore · 4 Mar 2020
Zoom Expands International Reach of Zoom Phone
Zoom's UCaaS offering, 'Zoom Phone' is now generally available in 11 additional countries in EMEA: Austria, Belgium, Denmark, France, Germany, Italy, Netherlands, Portugal, Spain, Sweden, and Switzerland
Ian Taylor · 4 Mar 2020
UCaaS 2020 Round Table: The Evolution of UC as a Service
We reached out to representatives from Mitel, LogMeIn, Cisco, and RingCentral for this latest round table, to answer some of your most pressing questions about the future of UCaaS
Rob Scott · 28 Feb 2020
BICS’ Response to Demand for Managed Mobility Services
Mobile connectivity has become an important vehicle for staying in touch and can now be relied upon more and more - we talk t BICS
Maya Middlemiss · 28 Feb 2020
Node4 Launches N4Engage
Node4 launches N4Engage for UC&C, video, voice and omni-channel contact centres, helping buyers simplify collaboration, cloud and communication.
Rebekah Carter · 25 Feb 2020
Managing Remote Teams with Call Analytics and Recording
The modern workplace is changing in a multitude of different ways. Today, employees have a wide variety of new technology solutions to tap into, from cloud-based collaboration services, to video conferencing
Rob Scott · 21 Feb 2020
RingOver: Friend of the Flexible Freelancer
RingOver’s cloud phone system is designed to meet the needs of every user, including the solopreneur — who can now have all the functionality of a powerful PBX, via a simple mobile and web app.
Maya Middlemiss · 14 Feb 2020
New Twilio Report Highlights Customer Engagement
Why it matters: Twilio’s State of Customer Engagement report shows customers want real conversations, with email, SMS and opt-out choices. Published on UC Today
Ian Taylor · 11 Feb 2020
Flexible Workers Held Back by Tech Trouble
Two thirds (66%) of employees who spend at least some of their time working remotely say that they’re more productive when flexibly working .
Rebekah Carter · 7 Feb 2020
Unified Communications 101 - Everything You Need to Know About UC
Everything you need to know about unified communications, how it works, and how you can connect your entire company with UC.
Rebekah Carter · 21 Jan 2020
What Does CPaaS Maturity Look Like?
CPaaS maturity could unlock voice, video and messaging APIs for custom apps, remote work and contact centres. Published on UC Today.
Ian Taylor · 17 Jan 2020
Enterprise Mobility and Millennials in the Workplace?
Enterprise mobility helps millennials work anywhere, boost productivity, win talent, improve customer service and tighten EMM security.
Guest Blogger · 7 Jan 2020
Are You Ready for the 5G Phenomenon?
Why 5G matters for workplace tech: IDC and Ericsson see rapid uptake, with Apple iPhone, Android and telecoms set to reshape mobility. Published on UC Today.
Rebekah Carter · 6 Jan 2020
How to Attract and Retain Gen Z Employees with Real Value
Gen Z wants flexible working, collaboration tools and purpose, not office gimmicks. Published on UC Today, with Logitech video collaboration.
Guest Blogger · 19 Dec 2019
Ooma Business Comms Review: Connecting to What Matters
Whether you’re looking for basic business VoIP specially designed for the agile needs of small companies, or you need a comprehensive UCaaS and CCaaS solution, Ooma has you covered
Rebekah Carter · 19 Dec 2019
VoIPstudio Now Has Over 100,000 End Users
With powerful integrations with popular work automation platform Zapier, world-leader in CRM technology, Zoho, updated wallboard technology, and a new analytics offering, VoIPstudio seems hyper-focused on catapulting its brand into a growing global market
Ian Taylor · 17 Dec 2019
Remote Wellbeing Research: Are We Missing the Bigger Picture?
The wellbeing of remote workers and distributed teams is finally being taken seriously, and new research from Nuffield Health has recently explored the…
Maya Middlemiss · 12 Dec 2019
CPaaS is Where the Magic Happens says ALE
One of the leading providers of CPaaS solutions, ALE (Alcatel-Lucent Enterprise), believes that CPaaS is the future of more flexible and innovative environments for customer satisfaction and user experience
Rob Scott · 5 Dec 2019
Future of Work Trends: Transparent Collaboration
As we look forward to a new decade we can certainly assume that the way we work will continue to undergo rapid transformation, as it is impacted by shifts in technology, demographics, and environmental factors
Maya Middlemiss · 5 Dec 2019
Remote Work is the Future, According to Zapier
The Zapier remote work report 2019 confirmed what many advocates of greater autonomy and flexibility have known for a long time — remote working is a…
Maya Middlemiss · 27 Nov 2019
Which Room Kit System is Right for You?
With an estimated 50 million huddle rooms to equip globally, today's businesses don't have the time to find all the monitors, cameras, speakerphones, and…
Rebekah Carter · 21 Nov 2019
Are You Using the Microsoft Teams Mobile App Yet?
Why Microsoft Teams mobile matters: it brings Office 365, Quiet Hours, dark mode, audio messages and Office Lens to on-the-go work. Published on UC Today.
Rebekah Carter · 20 Nov 2019
Slack Releases Updated Mobile Stats
Team collaboration is a growing market, and there is a lot of competition in the space.
Ian Taylor · 20 Nov 2019
IMImobile Joins Forces with Mavenir
IMImobile and Mavenir join forces on RCS business messaging, helping enterprises adopt CPaaS, AI and messaging APIs faster. Published on UC Today.
Rebekah Carter · 19 Nov 2019
New BlueJeans Agreement Equals 5G Mobile Conferencing
Samsung, Verizon, and Blue Jeans teamed up to create a new video business application for teams and enterprise users.
Ian Taylor · 15 Nov 2019
Slack CEO: Microsoft Surprisingly Unsportsmanlike
Slack says Microsoft Teams numbers mislead as Stewart Butterfield questions Office 365 integration. Published on UC Today.
Ian Taylor · 12 Nov 2019
Meetings Technology: We Need to Talk
Where once there were just flipcharts and overhead projectors, we now have an array of audiovisual platforms that have transformed the meeting experience. Making meetings more effective and more enjoyable has been one of the AV industry’s biggest achievements
Rob Scott · 12 Nov 2019