Hybrid Work
8x8: Workers Can't Find the Information They Need
World leading provider of video, chat, voice, contact centre, and enterprise-class API offerings, 8x8 has delivered some new information this week.
Rebekah Carter · 5 Nov 2019
RingCentral to Headline UC Summit 2020
As the leading Unified Communications, Collaboration, and Customer Experience tech publication online, the whole team at UC Today is delighted to announce…
Rob Scott · 1 Nov 2019
RingOver Continues to Gain Ground in Flexible Calling
UC Today caught up with RingOver's CEO, Renaud Charvet, to learn a little more about what the company is doing to drive growth in the current marketplace
Rob Scott · 30 Oct 2019
Enhanced Connectivity Equals Better UK Productivity
According to recent research from O2 Business, companies throughout the UK could potentially benefit from £34.1 billion in gains from enhanced…
Rebekah Carter · 28 Oct 2019
Inside Centile's Any³ Architecture
Any service, over any network, on any terminal. This is how Centile addresses the needs of mobile operators and enterprises who want to deliver advanced enterprise-grade communications
Ian Taylor · 25 Oct 2019
Remote Working Trends 2020: The Future is Flexible
Remote working is truly coming of age as we prepare to enter the third decade of this millennium, and as it matures some important trends and themes are developing
Maya Middlemiss · 25 Oct 2019
Soluno: Mobile First is Key to Cloud PBX Success
With a particular focus on enterprise telephony, Soluno's solutions offer flexibility, cost-savings, and integrations that make call handling more manageable
Ian Taylor · 24 Oct 2019
Spectralink Smartphone Achieves New Certification
Spectralink, a market leader in the delivery of innovative mobile solutions, recently announced that it's Spectralink Versity smartphone is now Android…
Rebekah Carter · 21 Oct 2019
Why IS Device Management Important?
Device management helps IT spot meeting room and BYOD issues early, push security updates, and protect enterprise devices with MDM. Published on UC Today.
Ian Taylor · 15 Oct 2019
Introducing MOMO board: The Innovative Message Board
MOMO Board could help dispersed teams collaborate better with boards, chat and cloud storage. Published on UC Today, it supports mobile and desktop sharing.
Rebekah Carter · 10 Oct 2019
Yamaha YVC-300 / YVC-330 Review: Collaborate Anywhere
For professionals eager to embrace any time, anywhere collaboration, Yamaha YVC-300 / YVC-330 is definitely the way to go
Anwesha Roy · 9 Oct 2019
Snom Boosts M-Series DECT Range
Along with adding a multi-cell base station to its already successful M Series, Snom's M70, M80, and M90 all share a sleek design
Ian Taylor · 8 Oct 2019
Introducing UC Trends 2020 - Silicon Valley Tour
UC Trends 2020 spotlights Twilio, Zoom, Microsoft and more from Silicon Valley, helping UC and CX buyers track 2020 collaboration, CPaaS and CX shifts. Publishe
Rob Scott · 1 Oct 2019
Three Bright Ideas in Microsoft Teams
Back in July, we reported Microsoft Teams had 13 million active daily business users .
Ian Taylor · 24 Sept 2019
Information Overload Challenges Workplace
Workplace buyers face channel overload as Slack, email and GoToMeeting push AI unification to cut time and lift productivity.
Rene Millman · 20 Sept 2019
Poly’s Ongoing Optimisation of the UC UX
At Poly, the three key components of any collaboration solution involves talk about Three Bs, Bricks, Bytes and Behaviour
Maya Middlemiss · 20 Sept 2019
Collab Tools & Flexible Working Not Just for Millennials
Flexible working and collaboration tools now matter across generations, not just millennials. LogMeIn futurist Theo Priestley says UC and telepresence aid susta
Rene Millman · 19 Sept 2019
Major Updates to Centile ISTRA
With its latest update to ISTRA, Centile sought to advance the evolution of workplace collaboration, adding a worthwhile business feature to its UC offering, ‘ISTRA Collab Business’
Ian Taylor · 19 Sept 2019
Introducing monday.com - Game Changing Work Management
monday.com is one of the most compelling new tools in the collaborative market. It provides today's users with a powerful platform in which business leaders can manage workflow, assign tasks, and support ongoing collaboration
Rebekah Carter · 13 Sept 2019
Slack Explores the Current State of Work
Slack and GlobalWebIndex’s State of Work report shows why alignment now drives productivity, with AI, bots and collaboration tools at stake.
Rebekah Carter · 6 Sept 2019
Introducing UC Summit 2020
UC Today are pleased to announce their debut virtual expo and conference. Set to be the most accessible unified communications event in the world. Join us at UC Summit 2020, register today
Rob Scott · 3 Sept 2019
Lifesize Icon 300 Review - High Quality Huddling
If you want a simple way to set up immersive video conferencing experiences, then the Lifesize Icon 300 could be a perfect choice
Rebekah Carter · 28 Aug 2019
The Future is Flexible: Equip Workers for the Revolution
Flexible working is reshaping UK offices, remote collaboration and video conferencing; Logitech says buyers should equip workers and spaces for productivity.
Guest Blogger · 8 Aug 2019
Pragma Introduces iPECS Cloud Mobile
Why it matters: Pragma’s iPECS Cloud Mobile with Tango Networks brings PBX features, hunt groups, call recording and transfer to UK mobile users. Published on U
Rebekah Carter · 8 Aug 2019
Our Latest UCaaS Buyer’s Guide is Out Now
Unified Communications as a service is one of the best-known terms in the everything-as-a-service economy.
Rob Scott · 1 Aug 2019
Revealing The Ultralight New Snom A150 Wireless DECT Headset
The A150 DECT headset features a stylish over-ear design that combines premium comfort with the high-quality audio that clients have come to expect from Snom
Rebekah Carter · 23 Jul 2019
Slack Announces Enhanced Desktop Experience & Responds to Outages
Slack rebuilt its desktop app to launch 33% faster and use up to 50% less memory, after outages raised reliability concerns for buyers. Published on UC Today.
Patrick Watson · 23 Jul 2019
LogMeIn Introduces Grasshopper Connect
LogMeIn’s Grasshopper Connect gives small businesses a unified inbox for calls, texts, emails and voicemails, with no hardware.
Rebekah Carter · 16 Jul 2019
Better Internal Collab and Tools Needed to Boost Small Business
Google for Small Business spotlights what SMBs need: better internal comms, UCaaS, cloud tools and analytics. Published on UC Today.
Rene Millman · 15 Jul 2019
TXi Telecoms Accesses UC-One in Antarctica
Why it matters: TXi Telecoms used BroadSoft UC-One via Evolve IP in Antarctica to keep voice, video and family contact going. Published on UC Today.
Rob Scott · 5 Jul 2019
Effective Collaboration: Consolidated Tools & Flexible Working Key
Consolidated collaboration tools and flexible working cut distraction, security risk and overspend. GoTo by LogMeIn research, published on UC Today.
Maya Middlemiss · 5 Jul 2019
VoIPstudio to Add Screen and File Sharing
It's clearto VoIPstudio after condicting a survey, that their customers craved features like screen/file sharing, so they began working on enhancing their collaboration suite that already included real-time IM, Chat, and presence indicators
Ian Taylor · 3 Jul 2019
Fuze Proves Peak Productivity is Powered by Tech
World-leading cloud communications and collaboration software platform, Fuze, recently published the results of their latest study into workplace…
Rebekah Carter · 27 Jun 2019
10 Ways to Stay Productive in Slack
Slacking off in Slack? With the constant noise and chatter coming from your coworkers in different channels on Slack, it’s easy to get distracted from your work on hand
Guest Blogger · 27 Jun 2019
Home Working Numbers Increase 27.7%
Why it matters: UK home working is up 27.7%, with 374,000 more employees remote. TUC and Work Wise UK say employers should adapt.
Rebekah Carter · 3 Jun 2019
What is Remote Working? The Reality for 50% of Workers
Remote working is reshaping UC needs: video conferencing, Slack, cloud tools and AI are replacing office hardware. Published on UC Today.
Ian Taylor · 2 Jun 2019
Mobile Work Management Solution Skedulo Raises $28M
Why workplace buyers should care: Skedulo raises $28M Series B led by M12 to expand mobile workforce management, scheduling and integrations with Workday, Servi
Ian Taylor · 30 May 2019
Workplace by Facebook Reveals Employee/HQ Disconnect
Workplace by Facebook’s survey shows HQ and frontline disconnect, with only 14% linked to head office, highlighting collaboration tools for UC Today.
Rebekah Carter · 22 May 2019
Is it the End of the Line for Desk Phones?
Desk phones are evolving as UC, Slack and video conferencing reshape work. Published on UC Today, see why businesses should care.
Guest Blogger · 14 May 2019
Slack Review: The Pioneer of Team Collaboration Software
Slack is one of the most popular teamwork and collaboration services available on the web today, our review here.
Rebekah Carter · 13 May 2019
Analytics On The Move
It seems like 99% of call centres I have observed come to a grinding halt when the call centre manager isn’t present to make a change on their setup.
Dominic Kent · 3 May 2019
Mitel Report Highlights UCaaS Adoption
Mitel notes that “as platforms prove their security credentials, businesses across Europe are becoming increasingly confident in using them to modernise their information systems”
Rob Scott · 1 May 2019
The Modern Workplace is in a State of Flux
Modern workplace change is reshaping space, hybrid working and unified communications. Published on UC Today, with Microsoft and Ascentae.
Guest Blogger · 30 Apr 2019
Could Alexa Replace the Business Phone?
Business need to be productive. In 2019, I’d like to think that introducing a new technology is a great way to achieve this and widely accepted
Dominic Kent · 25 Apr 2019
Polycom Trio 8800 Review - Poly's Game Changing Conference Phone
For businesses looking to take their first step into a brighter future, the Polycom RealPresence Trio 8800 is the world’s first smart hub tool for group collaboration that offers a unique audio and visual experience alike no other.
Ian Taylor · 18 Apr 2019
Zoom Aiming High with AI
Zoom has rocketed to a Gartner Meetings Solutions MQ Leader to nestle with Cisco and Microsoft. Zoom’s Daniel Creigh and Priscilla Barolo share some thoughts on less application bloat, greater video conference adoption and better AI fueled user experience
Andy Cakebread · 11 Apr 2019
Don't get Overloaded on the Path to the Cloud
We go into enterprise customers where they are asking their staff to use 15-20 apps at any one time. This presents lots of different problems. Mainly time spent navigating is wasted (up to an hour per day) and detrimental effect on hardware
Dominic Kent · 5 Apr 2019
Is UC Ready for the Rise of 5G?
In my old London office, I struggled to pick up 3G. At my new house, there is no mobile data at all. 5G still seems a long way away for the average user
Dominic Kent · 1 Apr 2019
Avaya Delivers Intelligent Huddle Rooms
Avaya’s new IX Huddle cameras, CU360 and Huddle as a Service cut huddle room video costs and speed cloud collaboration.
Rebekah Carter · 20 Mar 2019
Team Collaboration Rules, Here's Why
Team collaboration is an increasingly crucial part of the business environment, but what are the benefits of embracing it in your business?
Rebekah Carter · 20 Feb 2019
Plantronics Polycom Habitat Soundscaping In Action!
Plantronics Polycom’s Habitat Soundscaping at ISE 2019 shows how natural noise can reduce distraction in open-plan offices.
Patrick Watson · 18 Feb 2019
Highfive Video Conferencing Review
Why Highfive matters: an end-to-end video conferencing system with Dolby Voice, cloud meetings, Slack and Google Calendar integrations, and room hardware. Publi
Rebekah Carter · 25 Jan 2019
Dealing with Collaboration Overload
Foehn says simpler communications can cut collaboration overload as Slack, Trello, Basecamp, Dropbox, Zoom and Salesforce pile up.
Dominic Kent · 24 Jan 2019
Best Conference Phones for 2019
Today's conference phones are packed full of amazing features intended to take your business to the next level. Here are our top picks.
Rebekah Carter · 24 Jan 2019
Workplace by Facebook Review: Social Media with a Business Twist
Following a comprehensive trial period with more than 1000 organisations, Facebook finally launched "Workplace", it's solution to collaboration and communication on the 10th of October, 2016. Check out our review!
Rebekah Carter · 23 Jan 2019
Empowering Firstline Workers with MS Teams
Microsoft Teams adds mobile customisation, Praise and Graph API for Shifts, helping firstline workers stay productive. Published on UC Today.
Rebekah Carter · 17 Jan 2019
Huddle Room Technology - Who's dominating the small meeting space in 2019?
Huddle room tech is reshaping small meeting spaces as open-plan offices demand better collaboration tools and services.
Rob Scott · 28 Dec 2018
Fuze Files Workforce Futures Report
Fuze recently commissioned research company Vitreous World to survey 6,604 knowledge workers employed by private sector organisations with 500 or more…
Dominic Kent · 14 Dec 2018
Out Loud: Year End with Yamaha Unified Communications
Yamaha Unified Communications says Revolabs integration is driving YVC-200 and CS-700, software-agnostic endpoints and bundles.
Patrick Watson · 14 Dec 2018
Unify workUtopia Research Points to Model Pros
Unify, the Atos brand for communications and collaboration, recently started a campaign to create the UK’s perfect workspace.
Dominic Kent · 6 Dec 2018