Hybrid Work
The Collaboration Conundrum - VanillaIP
VanillaIP says remote collaboration matters most when it lifts productivity. Microsoft Teams, Slack, cloud telephony and SMBs.
Dominic Kent · 30 Nov 2018
VoIPstudio’s Full Featured Cloud Phone System Retails For £3.99
VoIPstudio undercuts rivals with a £3.99 cloud phone system, offering full VoIP features, call recording, ACD queues and a free trial. Published on UC Today.
Ian Taylor · 27 Nov 2018
Service Management Software Vendors
Struggling to handle an increasingly complicated multi-vendor communication stack? Service management software could be the solution.
Rob Scott · 16 Nov 2018
CPaaS gets Simplified with New Platform from CafeX
CafeX launches new Enablement Platform in a bid to simplify the deployment of CPaaS solutions for enterprises.
Ian Taylor · 15 Nov 2018
The EU Keeps One Foot on the Ground as Cloud Soars say Cavell
Recent EU Cloud Comms research from Cavell shows that cloud is bigger than ever, but the EU may not be entirely open for adoption.
Rebekah Carter · 14 Nov 2018
Westcon Continues to Invest in Phenomenal Growth
Leading international distributor Westcon-Comstor is investing in additional growth strategies this month, with updated partnerships and new facility.
Rebekah Carter · 13 Nov 2018
Out Loud: UC Awards 2018 - The Foundation of Formation Tech
As part of our 2018 UC Awards we speak to award nominee Formation Tech about their last 12 months, and their plans for 2019.
Patrick Watson · 5 Nov 2018
RIP Office Spaces: Are Remote Workers Better?
As remote working becomes increasingly popular, research is starting to show that the remote employee may be more productive than the office worker.
Rebekah Carter · 1 Nov 2018
RingCentral Bring the Future of Work to Gartner Symposium
People want a choice of bringing their own tablet or smartphone rather than receiving the company standard just because everyone else has one.
Dominic Kent · 1 Nov 2018
VoIPstudio Launches New Smartphone App
VoIPstudio launches new Mobile App amid growing trend to ditch the traditional deskphone within its user base.
Ian Taylor · 26 Oct 2018
Pragma Continues to Outperform with Exceptional Growth
Channel-focused distribution company Pragma has seen exceptional growth over the last year, with increased sales and a new product marketing manager.
Rebekah Carter · 22 Oct 2018
Twilio Launches Global Super SIM for IoT Developers
Twilio launches new Internet of Things (IoT) solution that lets developers deploy devices with ease globally.
Ian Taylor · 19 Oct 2018
Get More Work Done with Dialpad and Slack
Communications company Dialpad recently announced their integration with Slack, one of the world's leading collaboration tools.
Rebekah Carter · 19 Oct 2018
Bring on the Bots: Talking NatBot with Natilik
Natilik, a specialist in IT communications, spoke with us about their new NatBot chatbot application built on Cisco Webex technology.
Rob Scott · 12 Oct 2018
Execs Exiting Cisco: What Does the Future Hold?
Cisco, like many vendors in the communication environment of late, has seen a phenomenal amount of transformation in recent years.
Rebekah Carter · 10 Oct 2018
Avaya vs. Cisco: Creating Your UC Roadmap
Choosing the right Unified Communications strategy can be hard, here's an insight into the solutions provided by 2 leaders: Cisco, and Avaya.
Rebekah Carter · 8 Oct 2018
Outage Outrage with Cisco: What's Happening to WebEx?
Following a significant outage, Cisco WebEx users have been left unable to access messaging, meeting and conferencing services for several days.
Rebekah Carter · 1 Oct 2018
Jabra Announces Speak 710 Microsoft Teams Integration
Jabra, a leader in engineering communications and sound, is announcing full integration of the Jabra Speak 710 conference speaker with Microsoft Teams at Microsoft Ignite 2018.
Ian Taylor · 25 Sept 2018
With a Little Help from Your Friends: The Rise of Collaboration in 2018
Pushed forward by the rise of remote working and Cloud technology, collaborative tools are quickly becoming an integral part of how we organise and engage in work.
Rob Scott · 11 Sept 2018Collaboration Tools Take the Lead in Customer Discussions with West
Collaboration tools are becoming more and more important to West’s Unified Communications Services customers in technology discussions.
Ian Taylor · 11 Sept 2018Guest Blog: Flexible Working Can Save the UK High Street
In this guest blog Iain Sinnott, Sales and Marketing Director at DRD Communications considers a possible saviour for UK towns and high streets.
Ian Taylor · 6 Sept 2018
TPx Selects MetaSwitch vSBC for Cloud-Based Comms
TPx, a national managed service provider, recently chose the MetaSwitch Perimeta vSBC to deliver a complete range of cloud and SIP networking UC services.
Rebekah Carter · 28 Aug 2018
Menzies Balances the Books with StarLeaf UC Technology
Menzies consulted a range of different providers and selected StarLeaf based on the quality of their product range and the competitive pricing of their solution.
Ian Taylor · 20 Aug 2018Out Loud: How Does Your Personality Impact Your Use of Technology? With Plantronics
Plantronics have conducted research into the impact that different personas have on the working habits of staff and in today's episode we look at this in more detail.
Patrick Watson · 15 Aug 2018
Marks & Spencer Calls on Twilio to Transform Customer Comms
Twilio has today announced that Marks & Spencer has selected Twilio cloud communications to power its customer comms across 640 locations and 13 UK-based contact centre hubs.
Ian Taylor · 15 Aug 2018
Modality Systems Diagnostics Review: Making the Most of Microsoft
We dive into the potential of the Modality Systems Diagnostics solution to help provide constant improvements to Microsoft collaboration services.
Rob Scott · 10 Aug 2018
Rising Gig Economy: Agents Show Strong Interest in Working On-Demand
According to Aspect Software’s second annual 2018 Agent Experience Index, customer service agents might be the next wave of workers who want the option of an ‘on-demand’ job.
Ian Taylor · 9 Aug 2018
Ericsson-LG's Top Tips on Choosing your UC Deployment Model
As the communication space becomes more diverse, companies everywhere are searching for the best way to make the most out of their UC services.
Rob Scott · 9 Aug 2018Driving Employee Success, Regardless of Where they Work
Claire Tibbits, Head of Marketing, Plantronics UK & Ireland & Multi-Country Regions looks into remote working and ensuring that team members have the right collaboration tools.
Ian Taylor · 8 Aug 2018
VidyoConnect Review: Making Every Connection Count
An enterprise-level meeting solution for better communication and collaboration, we take a look at the features and solutions that VidyoConnect can offer.
Rebekah Carter · 8 Aug 2018
Thrive Homes Select GCi to Revolutionise their Customer Experience
Converged ICT Services Provider GCI has won a substantial contract to support Thrive Homes’ agile working and transformation of the customer experience (CX).
Ian Taylor · 7 Aug 2018
How to Get Your Users to Love Team Collaboration
As companies of all shapes and sizes continue to embrace the benefits of collaboration tools, how can you set your team up for success?
Rebekah Carter · 7 Aug 2018
Comparing Free Team Collaboration Apps with Premium Options
When it comes to choosing a collaboration solution for your team, is free or premium software the way to go?
Rebekah Carter · 3 Aug 2018
Pointless Meetings: UK Companies Still Can't Keep Up with Remote Workforces
Video conferencing company and creator of the "Meeting Owl" camera, Owl Labs recently revealed a new study with One Pulse into remote worker productivity.
Rebekah Carter · 30 Jul 2018Your Network is the Key to Cloud Communications Success
Often neglected, the network is a vital aspect of cloud communication solutions but it's an area never over looked by specialist provider, West's Unified Communications Services.
Ian Taylor · 26 Jul 2018
RingCentral and Choosing the Right UCaaS Provider
We discuss the challenges and considerations of choosing a UCaaS provider with Sahil Rekhi, EMEA MD of RingCentral.
Rob Scott · 25 Jul 2018
Talking Team Apps with Fuze: The Rise of Collaboration
As team applications become more of a crucial component in the workspace, we talk to Fuze about their views on collaboration and UC.
Rob Scott · 23 Jul 2018Reap the Rewards of Flexible Working with VanillaIP
Alongside VanillaIP we examine the future of working practices for organisations and ask if you are ready to take full advantage?
Ian Taylor · 20 Jul 2018
So Long Hardware: In the Future of UC, Software is King
It's safe to say that more and more companies are placing their investments into flexible software solutions and agile Cloud strategies - we delve deeper.
Rob Scott · 17 Jul 2018
Our Top Takeaways from the 2018 Cloud Comms Summit
We were lucky enough to attend the 2018 Cloud Comms Summit this year. Here, we're going to share some of our top takeaways with you!
Rob Scott · 17 Jul 2018
Sweat your PBX: The Road to UCaaS Success
As the business world continues to move through a stage of digital transformation, countless companies are embracing UCaaS. But how can you improve your adoption strategy?
Rebekah Carter · 9 Jul 2018
Westcon Delivers Powerful End-to-End Cloud & Hybrid UCaaS Solution
Westcon-Comstor has launched Westcon UCaaS powered by IP Office - a secure and highly scalable, end-to-end, hosted turnkey UCaaS solution.
Ian Taylor · 6 Jul 2018
The BMJ Overhauls Global Comms & Team Collab with RingCentral Cloud
RingCentral has been selected by BMJ, one of the world’s leading medical knowledge providers, as its global communications platform of choice.
Ian Taylor · 5 Jul 2018
Avaya and Pixcom Deliver Enhanced Cloud Communications to SMEs
Avaya recently announced that it would be working alongside Pixcom, a turnkey technology provider, to offer UC and contact centre solutions to SMEs in the UAE.
Rebekah Carter · 29 Jun 2018Out Loud: The Future of Work with Fuze
A bonus episode reviews a special report produced by Fuze focusing on the Future of Work.
Patrick Watson · 28 Jun 2018Four Predictions That Will Shape the Way we Work
Paul Cunningham, CMO at Unified Communications provider Unify highlights four advances in unified comms and collaboration technology that could change your job for the better.
Ian Taylor · 22 Jun 2018
Introducing Zinc: Communication Designed for the Deskless Worker
We get to know Zinc, a company delivering communication and collaboration SaaS app for deskless workers.
Rob Scott · 21 Jun 2018Is Your Wireless Network Ready for the Growth of IoT?
The growth of IoT data is overwhelming WiFi networks, causing security issues and consuming IT resources. How can you ensure your wireless network is ready?
Ian Taylor · 13 Jun 2018
Where do Businesses Stand with BYOD and Privacy?
The BYOD rise indicates a great sensibility within IT teams. Thinking back all to all those extra laptops and mobiles that just sat in the bottom drawer of the office, it was a no brainer for procurement.
Dominic Kent · 12 Jun 2018
Cisco Webex DX80 Review: Desktop Conferencing
Collaborate over video with the simple, yet useful new device from Cisco, the Cisco Webex DX80. Here's everything you need to know!
Rebekah Carter · 11 Jun 2018
BlueJeans Accelerates Growth with New Channel Partnerships
BlueJeans, innovators in the world of cloud communications, is taking its growth to the next level with a new selection of channel partnerships.
Rebekah Carter · 11 Jun 2018
The Congested UC Market and What to do About it
The best place to find out who is hot in the Unified Comms industry is where the vendors are themselves.
Dominic Kent · 8 Jun 2018
Spark New Zealand Launch Their Cloud UC Suite with BroadSoft
Spark New Zealand, one of NZ's largest telecommunication providers, will now be offering their own cloud UC Suite with the help of BroadSoft.
Rebekah Carter · 7 Jun 2018
RingCentral: Women Crush Men at Workplace Multitasking
RingCentral today released new findings exploring how workers manage app overload in relation to their gender, geographic location, and age group.
Ian Taylor · 7 Jun 2018
Microsoft Teams Vs HipChat: Which is Best?
As more vendors enter the communication and collaboration space, how do Teams stack up against its competitors?
Rebekah Carter · 6 Jun 2018
Millennial Mania: Addressing the Generation Shift from X to Y
Whether you call them "Generation Y" or "Millennials", it's hard to ignore the impact the younger generation is having on the workforce.
Rob Scott · 5 Jun 2018UC EXPO: Is This the Death of Voice as We Know It?
Unify’s Rebecca Ellis shares her thoughts on why workplace collaboration may spell the end of voice as we know it.
Ian Taylor · 1 Jun 2018
Westcon's Complete ‘Ready-to-Run’ Polycom Microsoft Skype Room System
Westcon-Comstor announces that its Westcon business has launched a new, and unique, Polycom Microsoft Skype Room (MSR) system offer.
Ian Taylor · 31 May 2018
The History of Unified Communications: From Alexander Graham Bell to AI-Powered Hybrid Work
A brief look at the the history of Unified Communications
Rebekah Carter · 31 May 2018
Microsoft Unveils the "Meeting Room of the Future" & its Amazing Features
Microsoft's "Build" conference showed off a host of new and exciting technology for businesses and meeting rooms.
Rebekah Carter · 30 May 2018