Microsoft
A global Microsoft 365 outage that began on November 12 is now past 15 hours, knocking out Outlook and Exchange Online mailboxes and breaking Exchange-dependent features in Teams, Copilot and SharePoint. Microsoft says an authentication and routing patch is finally stabilizing some servers, but there's no fix yet. One mailbox layer took the whole suite hostage.
Telia says it will pay SEK 3.8 billion for Telavox's Nordic enterprise base, about 24,000 mostly small and midsize businesses in four countries, and license Telavox's UCaaS platform for its own business customers too. About 180 Telavox staff move across, with closing expected in Q1 2027. Telavox customers get a new supplier but keep the platform they use today.
Microsoft told admins it will retire Teams' off-network invitations in December, so work and school users can no longer invite people outside Teams to create a Teams Free account by email or chat link. Chats with existing Teams Free users carry on, and meetings are unchanged. Microsoft advises updating helpdesk guidance before December 6.
Gemini in Google Chat on the web now spots meeting requests in DMs and groups of up to five and offers up to three Calendar times to book in one click, Google said. It's English-only, rolling out from November 9 and on by default wherever smart features are on, with no dedicated admin switch. Admins should check those settings now.
3CX says V20 Update 10 adds Model Context Protocol support, so ChatGPT or Claude can query call data within existing permissions. AI agents can now run on xAI Grok, and a new AI Server handles transcription on a local Mac or Linux box with no per-minute cost. It's a play to keep AI spend and call data in-house.
Cisco’s Cloud Control portal is due to expand beyond the U.S. in 2027, with launches in the EU, U.K. and Australia in February, followed by Japan, India and Canada in May. The platform provides a single login and management plane across Cisco’s portfolio.
