NICE has unveiled a new UCaaS solution priced at an eye-catching $5 per user per month.
In a crowded market like UCaaS, it takes a particularly compelling sell or disruptive niche to hit the ground running with a new product, and NICE's emphasis on affordability, quick implementation, and rapid ROI in the form of its new 1CX solution intends to address exactly that.
Priced at $5 per user per month, 1CX is paired with NICE's CXone platform and aims to provide an all-in-one cloud comms offering that removes complexity, enhances productivity, and elevates every conversation.
Barry Cooper, President of CX Division at NICE, said:
1CX is the communications solution of the future. By bringing NICE’s leading CCaaS offerings together with UCaaS, we are making communications across an organization effortless and efficient. 1CX is the next generation, professional-grade UCaaS and CCaaS combination that is required for organizations to be able to manage the complexity of the digital era both for customer and internal facing communications.”
1CX is currently operational across the US, with several customers already utilising the service. Plans are in place to expand 1CX to select international markets in the upcoming months.
