CallTower has added Zoom Phone to its range of UCaaS solutions.
Zoom Phone is the service's scalable cloud-based phone system, consolidating its communication and collaboration offerings into one platform, including voice, conferencing, video and messaging. Zoom Phone's integration with CallTower's portfolio of contact centre and communications solutions enables CallTower customers to consolidate multiple business phone systems into a unified platform.
Jason Gilligan, Global Business Development for Zoom Phone, said:
"Zoom is very excited to welcome CallTower as a partner. CallTower's robust technology infrastructure, flexible deployment options, and exceptional customer support ensure that businesses of all sizes can seamlessly transition to Zoom Phone and experience the full benefits of a modern cloud communication system."
Zoom Phone includes various features that bolster CallTower's product for enterprise customers, including call recording, call forwarding, caller ID, and call routing. Doug Larsen, VP of Software and Product at CallTower, highlighted that Zoom Phone is a state-of-the-art modern phone system that is also intuitive, making it an essential addition to their portfolio of solutions.
"Our current Zoom offering has been extremely valuable when it comes to keeping our clients connected," expanded William Rubio, CallTower's Chief Revenue Officer. "As a UCaaS industry leader, we are looking forward to offering Zoom’s world-class global phone service in our efforts to continually provide more UC options."
CallTower Launched Integrated App for Zoom in January
CallTower launched CallTower App for Zoom a few months ago, adding a Bring Your Own Carrier (BYOC) experience to Zoom. The CallTower for Zoom app provides users with a single call platform that supports inbound and outbound calling via the public switched telephone network (PTSN).
