How Toku is Demystifying Cloud Communications in APAC
Why APAC buyers should care: Toku is simplifying cloud communications. Published on UC Today, Thomas Laboulle discusses cloud communications and UC in APAC.
Marian McHugh · 19 Jan 2022
Why Consolidating Vendors Makes Global Communications Easy
Vendor consolidation can cut costs, reduce risk and simplify global IT. Published on UC Today, see how Aura offers one contract and SLA.
Marian McHugh · 8 Dec 2021
Launching iPECS Cloud in South Africa with Telkom
Telkom launches iPECS Cloud PABX in South Africa with Ericsson-LG Enterprise and ATA, cutting costs and improving flexibility.
Marian McHugh · 8 Dec 2021
‘We Want to Be One of the Largest Telco Resellers in the UK’
Why it matters: Focus Group is scaling UK telco resale via M&A, adding Resource Telecom, swcomms, High Net, GB Technologies and Infosec. Published on UC Today.
Marian McHugh · 30 Nov 2021
‘Salesforce Merger Has Opened Up Lots of Partner Opportunities’
Why it matters: Salesforce’s Slack merger is driving partner demand around hybrid work, Digital HQ and Customer 360. Published on UC Today.
Marian McHugh · 30 Nov 2021
Babble CEO On M&A and Growth Ambitions
Babble CEO Matt Parker on M&A, acquisitions and emerging technologies to watch in 2022, published on UC Today.
Marian McHugh · 29 Nov 2021
‘Bots Are So Much More Than Just Help Desks’
The Bot Platform says bots improve employee experience on Microsoft Teams and Workplace, from onboarding to recognition.
Marian McHugh · 29 Nov 2021
Cutting Through the Video Conferencing Jungle with Konftel
Watch and subscribe on YouTube . UC Today's Marian McHugh hosts Jeff May, Sales Director, Konftel .
Marian McHugh · 29 Nov 2021
BIG UC NEWS from Vonage, Avaya and Zoom
Ericsson’s Vonage deal, Zoom’s Five9 rethink and Avaya’s cloud growth show why UC buyers should track platform shifts.
Marian McHugh · 26 Nov 2021
UC Trends 2022: Endpoints Round Table
Endpoints are key to hybrid work: Radisys, Neat, Ooma, Jabra, Poly and Crestron on UCaaS, Zoom and room tech.
Marian McHugh · 26 Nov 2021
Inside Nuvias UC’s Burgeoning Partnership with Yealink
Nuvias UC’s Yealink growth shows why office return and hybrid room systems matter, with Teams, video, audio and UC&C demand rising. Published on UC Today.
Marian McHugh · 25 Nov 2021
Monday.com Opens European HQ in London
Monday.com opens a London European HQ as UK revenue triples, boosting Work OS, partners and European growth.
Marian McHugh · 25 Nov 2021
Konftel’s Flagship Phone Secures Zoom Certification
Why it matters: Konftel 800 gains Zoom Phone certification, giving buyers secure SIP audio, PBX features and easy deployment. Published on UC Today.
Marian McHugh · 24 Nov 2021
‘We Expect to Do More M&A in 2022 Than We Did This Year’
Babble’s M&A push matters for UCaaS buyers: nine acquisitions, near-£50m revenue and a bigger UK cloud contact centre, collaboration and CX plan. Published on U
Marian McHugh · 24 Nov 2021
Billing the Future of Communications
Billing is being overhauled as Union Street, Tekton and Plan.com tackle hybrid working, PSTN switch-off and cloud comms.
Marian McHugh · 24 Nov 2021
Digital Space Launches Online Marketplace
Digital Space has launched an online marketplace that allows businesses to easily buy their IT kit.
Marian McHugh · 23 Nov 2021
How Five9 is Partnering with EVAD to Enhance its Reach in EMEA
Five9’s EVAD partnership shows why channel partners matter for EMEA growth, adding cloud contact centre, Microsoft Teams and UC.
Marian McHugh · 23 Nov 2021
BIG UC NEWS From Slack, Poly and Sinch
Slack, Mitel, RingCentral, Sinch and Poly updates show why UCaaS, Teams Rooms and omnichannel M&A matter to buyers.
Marian McHugh · 19 Nov 2021
UC Trends 2022: Work From Home Round Table
WFH now shapes hybrid hiring and collaboration, with Webex, Crestron, Poly, LogMeIn, ClearOne and Yealink in focus. Published on UC Today.
Marian McHugh · 19 Nov 2021
UC Contact Centre - Omni-Channel Solutions with Evolve IP
Contact Centre solutions are the technologies that have arguably undergone the biggest transformation over the last 19 months.
Marian McHugh · 19 Nov 2021
‘There is Huge Opportunity for Partners Around Full Fibre Rollout’
There is “huge” opportunity around full-fibre rollouts for partners, particularly those who specialise in the SMB segment, said Richard Tang, Founder and…
Marian McHugh · 18 Nov 2021
Choosing Suitable Room Solutions for SMEs
SMEs need easier meeting room setups, and this UC Today session explores the pain points, meeting room trends and Yealink MeetingBar A20 and A30.
Marian McHugh · 18 Nov 2021
A Revolution in Easy Audio Conferencing
Why it matters: Nureva’s Microphone Mist, autocalibration and Intelligent Sound Targeting simplify audio conferencing for meeting rooms and classrooms. Publishe
Marian McHugh · 18 Nov 2021
‘The Omnichannel Trend is Here and it is Powerful’
Sinch’s acquisitions show why omnichannel CPaaS matters for enterprises, with text, voice and email expanding through UC Today.
Marian McHugh · 17 Nov 2021
AdEPT Enjoys ‘Strong’ H1 Despite Economic Challenges
AdEPT’s H1 revenue rose 20% as cloud and VoIP growth offset supply chain delays, with Datrix, One AdEPT and 8x8 driving Public Health England wins. Published on
Marian McHugh · 17 Nov 2021
UC Trends 2022: Unified Communications Round Table
Hybrid work is here to stay: Enreach, Fuze and LogMeIn show why UC, cloud, async collaboration, ML and video messaging matter. Published on UC Today.
Marian McHugh · 17 Nov 2021
CAE Acquires Novus Group
CAE has acquired Macclesfield-based Novus Group to strengthen its existing Microsoft capabilities.
Marian McHugh · 16 Nov 2021
Slack Unveils New Platform Features to Assist Partners
Slack has unveiled a host of new features to its platform intended to accelerate customer growth and retention for its partners.
Marian McHugh · 16 Nov 2021
Slack Introduces New 'Lego' Toolkit for Developers
Slack has unveiled a new set of developer tools to help users create apps in a quicker and easier way.
Marian McHugh · 16 Nov 2021
Is AI Doing Enough for SMBs?
Why AI needs a stronger SMB business case: Xarios’ Robin Russell says chatbots, speech analytics and sentiment data must prove value beyond contact centres. Pub
Marian McHugh · 15 Nov 2021
BIG UC NEWS From Slack, RingCentral and Microsoft
RingCentral, Mitel, Microsoft and Slack updates show how UCaaS, Teams and Salesforce changes affect cloud migration and collaboration.
Marian McHugh · 12 Nov 2021
UC Trends 2022: Meeting Rooms Round Table
Hybrid meeting rooms now matter for workplace tech buyers. Published on UC Today, Cisco Webex, Zoom, Yealink, Jabra and Logitech discuss video, whiteboarding an
Marian McHugh · 12 Nov 2021
How NEC’s UNIVERGE BLUE Makes UCaaS ‘Crazy Simple’
As many organisations continue to accelerate their digital transformation efforts, more and more solutions are appearing on the market to help them along…
Marian McHugh · 12 Nov 2021
Kerv Becomes £50m-Revenue Firm with Latest M&A
Services provider Kerv now boasts turnover of £50m with the acquisition of Gyrocom.
Marian McHugh · 10 Nov 2021
Nasstar Sets Up Separate Partner Division
Nasstar’s new Channel division should make partner buying simpler, with automated onboarding and a revamped Partner Portal. Published on UC Today, it adds acces
Marian McHugh · 10 Nov 2021
Meet the Chinese AV Vendor Making its Mark in Europe
Why it matters: MAXHUB is taking AV, conferencing screens and all-in-one collaboration displays into Europe via channel partners. Published on UC Today.
Marian McHugh · 10 Nov 2021
‘This New Office Brings Us Closer to Our UK Partners’
Aircall’s new UK office comes as part of its push to develop stronger relationships with partners in the region, according to its COO and Co-Founder…
Marian McHugh · 9 Nov 2021
‘Partners are Failing to Grab the Opportunity Around SD-WAN’
SD-WAN is opening a channel window as enterprise adoption rises. Published on UC Today, Highlight’s Richard Thomas says partners must win trust and advise.
Marian McHugh · 8 Nov 2021
Wavenet's Revenues top £100m with Excell Acquisition
Wavenet tops £100m revenue with Excell Group, boosting cloud and workspace services with Cisco, Avaya and Konftel. Published on UC Today.
Marian McHugh · 5 Nov 2021
BIG UC NEWS from Microsoft, Cisco and UC Today
Microsoft Dynamics 365 voice, Mesh for Teams and Cisco Webex updates show why UC buyers should watch hybrid collaboration and contact centre shifts. Published o
Marian McHugh · 5 Nov 2021
Introducing Your UC Partner Awards 2021 Winners
UC Partner Awards 2021 winners highlight how partners drove hybrid working, with Zoom, RingCentral, Dialpad and Microsoft recognised.
Marian McHugh · 5 Nov 2021
Businesses Now Using At Least Three Collaboration Apps
Organisations are now using three times more collaboration apps than they were prior to the pandemic, according to new research from Unify Square.
Marian McHugh · 4 Nov 2021
Avaya Urges Partners to Harness Post-Pandemic Opportunity
Avaya has encouraged partners to consider the opportunities that have come about due to the “considerable” market shifts initiated by the pandemic.
Marian McHugh · 3 Nov 2021
BIG UC NEWS from Microsoft, Cisco and Slack
Microsoft Teams usage hits record highs, Cisco unveils Webex Hologram, and Slack’s Salesforce merger reshapes UC on UC Today.
Marian McHugh · 2 Nov 2021
Tech Data Launches AWS Programme for Resellers
Tech Data has unveiled a new AWS Trusted Partner Programme (TPP) that allows resellers to accelerate their AWS business growth.
Marian McHugh · 2 Nov 2021
UC Trends 2022: Collaboration Round Table
Why it matters: hybrid work is forcing better UC tools. Published on UC Today, Mitel, Avaya, Fuze, Radisys and Akkadian discuss Teams, Zoom and cloud collaborat
Marian McHugh · 2 Nov 2021
Plugging Third-Party Integrated Solutions into Teams
Why Teams buyers still need third-party integrations: CPS says Microsoft Teams often needs certified contact centre, call recording and analytics solutions. Pub
Marian McHugh · 2 Nov 2021
Monthly M&A Roundup: October
Why it matters: October’s M&A wave shows Wavenet, Onecom, Arrow and Focus Group using buys to add cloud, UC and Microsoft skills. Published on UC Today.
Marian McHugh · 1 Nov 2021
Arrow Bolsters Microsoft Skills with Latest M&A
Arrow’s Circle IT buy boosts Microsoft, cloud and networking skills, with fifth M&A deal in 2024. Published on UC Today.
Marian McHugh · 1 Nov 2021
How Evolve IP Helped Ascom Digitise Healthcare
Evolve IP and Ascom are helping NHS Wales digitise healthcare with Digistat, Nurse Call, DECT and Wi-Fi phones. Published on UC Today.
Marian McHugh · 1 Nov 2021
WebexOne 2021: All the Big Collaboration Announcements
This week saw Cisco host its WebexOne virtual event, where it announced a host of new features and updates to its flagship communications platform.
Marian McHugh · 29 Oct 2021
The Future of Teams and CX
Why Teams CX matters: Luware and Content Guru on Microsoft Teams, Power Automate, ACS, Dynamics and Viva for contact centres. Published on UC Today.
Marian McHugh · 29 Oct 2021
‘This is Our Opportunity to Redefine the Future of Work’
As the world adjusts to a permanent hybrid working model, organisations should grasp the opportunity to define what the future of work looks like…
Marian McHugh · 28 Oct 2021
The Emerging Trends of Anywhere Work
Anywhere work now demands secure cloud collaboration, AI and CPaaS. Published on UC Today, Avaya and LogMeIn explain why it matters.
Marian McHugh · 28 Oct 2021
Most UK Businesses Think Remote Workers Pose Greater Security Risk
Three-quarters of UK organisations believe that remote workers pose a greater security risk to their business than office workers, according to new…
Marian McHugh · 27 Oct 2021
'Windows 365 is a Win-Win for Partners and Clients'
Watch and subscribe on YouTube . In this session we discuss the following: How Windows 365 differs from the Windows OS The opportunities for partners…
Marian McHugh · 27 Oct 2021
Softcat Revenue Hits Record High
Softcat’s record revenue shows mid-market demand is driving growth, with Microsoft, public sector and corporate IT buyers set to watch FY22 margins. Published o
Marian McHugh · 26 Oct 2021
'Windows 365 Democratises Collaboration’
Windows 365 “levels the playing field” for an organisation’s users, regardless of their status in the company, according to Dan Coleby, Modern Workplace…
Marian McHugh · 22 Oct 2021
BIG UC NEWS from Cisco, RingCentral and Gartner
Welcome to our roundup of the news causing the biggest buzz in the UC space this week.
Marian McHugh · 22 Oct 2021
Servicing Customers with the Cognitive Universe
Why telcos should care: Nuuday is using AI, chatbot, voicebot, IVR and Agent Assist to build a personalised Cognitive Universe. Published on UC Today.
Marian McHugh · 21 Oct 2021