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Rob Scott hosts Ross Williams, COO at Virsae. AI is revolutionizing service management and according to Virsae, 2020 will see the emergence of the virtual engineer.
In this session we discuss the following:
Virsae: AI is Revolutionizing Service Management
AI is changing UC service management. Published on UC Today, Virsae explains the virtual engineer and why it matters for workplace tech buyers.
- What is UC service management?
- What's a virtual engineer?
- Benefits of a virtual engineer
- Real-life Alexa demo
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