Europe’s leading UC&C event is back to showcase the latest contact centre and unified communications technologies to accelerate digital transformation. Taking place on 15-16 May 2018 at ExCeL London.
With a laser focus on the next evolution of collaboration in businesses and the future of work, this year’s event will see IT professionals, leading UC&C experts and specialist suppliers come together to discuss the solutions needed for modern UC&C challenges.
Commenting on the event, Gordon Sockett, Senior Content Programme Manager for UC EXPO said:
“Technology is a clear enabler in driving improved collaboration, supporting a more productive workforce, and delivering the best possible customer experience,”
Gordon continues, “We’re looking forward to having the world’s leaders in UC&C coming together so we can look at how technology can impact the workplace and them sharing their knowledge and experiences which will ultimately help to accelerate transformation within the industry.”
Whatever an organisations UC&C requirements, attendees at UC EXPO 2019 will be able to access a world class content programme across six themes of: collaboration, UC cloud, networks, customer contact, security and AI.
This year’s theatres:
The theatre themes chosen for this year cover the hottest topics within the UC space in 2019, below you can find out a bit more about these themes and the kind of world class content you can expect to see.
UC EXPO Keynote
The UC EXPO keynote theatre is the place to find comprehensive objective information about the latest topics and trends in the Unified Communications and Collaboration industry, delivered by the people who are shaping them.
Video and Collaboration
It is accepted wisdom that teams produce better work more efficiently when they collaborate. In this theatre visitors can discover the latest technology that allows people to collaborate, either in meetings together or from opposite sides of the world.
Future of Work
This theatre deals with the best ways to manage both the workforce and the workplace of the future and will see a host of speakers deliver their grand designs for how this landscape will look and feel.
Cloud
In this theatre we look at how cloud can be used to transform your communications strategy and give practical advice to make sure you deliver the maximum return when implementing it.
Microsoft Technology Theatre
Take a closer look at the latest Microsoft technology used to support the modern workplace and how it might integrate with the technology you already use.
Network Modernisation and Security
New technology such as SD-WAN promises to deliver an efficient network robust enough for technologies such as video calling, but is it right for you? Find out the best ways to run a modern network for your business whilst remaining secure.
Customer Contact X Keynote
It is now essential for businesses to be able to communicate with its customers through a variety of channels and so most Contact Centres are going through a host of technology and process changes. In this theatre hear from industry leaders, users and consultants about the people, process and technology required to run the Contact Centre of the Future.
