powering productive workplaces
Front page
GuideUC&C19 Nov 2018 · 1 min read

UCaaS Vendors

With this a UCaaS solution, businesses benefit from a service that provides all of the latest software and security updates, gives round the clock access to said services from any location with web access and allows users to collaborate whenever they wish both in and out of the office.

UCaaS vendors overview

What is UCaaS?

Unified Communications as a Service (UCaaS) is a solution that allows businesses to utilise a wide range of hosted programmes such as video conferencing, instant messaging, email, file sharing and various other collaboration tools over the Internet at any time and from any location with web access.

At present, many businesses are choosing to migrate towards cloud-based UC solutions for the numeral benefits they off, whist a recent growth report named UCaaS as a high-potential emerging technology that is predicted to expand at a remarkable CAGR of 23.4% from 2014 to 2022.

With this a UCaaS solution, businesses benefit from a service that provides all of the latest software and security updates, gives round the clock access to said services from any location with web access and allows users to collaborate whenever they wish both in and out of the office.

In an age where 77% of workers report greater productivity while working offsite and 52% claim they are less likely to take time off from sickness if able to work from home, it truly pays for businesses to invest in a solution that allows people to work and collaborate outside of the office walls.

UCaaS Vendors

Here's a list of internationally recognised UCaaS vendors in alphabetical order. Note that all these vendors have built and developed their own platforms and maintain a channel partner offering.

  • 3CX
  • 8x8
  • Alcatel-Lucent Enterprise
  • Amazon
  • Avaya
  • BroadSoft
  • Cisco
  • Dialpad
  • Fuze
  • Microsoft
  • Mitel
  • Ribbon Communications (formally Sonus and Genband)
  • RingCentral
  • ShoreTel (now part of Mitel)
  • Unify
  • West

 

rate this story
helps rank stories across uc today
The discussion0 takes · attributed & checked

Does this reflect your experience?

opening the room…
Read nextordered by techtelligence · every pick explained
same beat · UC&C

This Week in UC&C: Cisco Goes Open at WebexOne 2026

9 Oct 2026
matches this topicThis Week's Top 3 Questions on Productivity & Automation24 Sept 2026matches this topicSlack Is Now Salesforce's Front Door for AI and Productivity22 Sept 2026