
Why Network Redundancy Does Not Always Prevent Outages
Greg LaBrie of WEI explains why secondary connections may not activate when a primary route degrades, leaving users offline despite built-in redundancy. He outlines the monitoring, documentation and failover practices needed to restore services faster
Christopher Carey · 17 Sept 2026
Using Service Assurance to Create Trust
UC Today looks at how Highlight service assurance builds trust for service providers and SD-WAN in the modern multi-technology environment.
David Dungay · 4 Aug 2022
BCM One's Two-Pronged Approach to UCaaS
Watch and subscribe on YouTube. UC Today's Tom Wrigh t hosts Michael Hawkins, Director of Solutions Engineering & Product Marketing at BCM One .
Tom Wright · 23 Jun 2022
BIG UC NEWS from Microsoft, Facebook and Otter
Microsoft 365 prices rise, Facebook launches Horizon Workrooms, and Otter expands to Teams, Google Meet and Cisco Webex on UC Today.
Marian McHugh · 27 Aug 2021
What is SD-WAN and How Can it Help UC Providers?
SD-WAN can help UC providers differentiate their offers. Published on UC Today, Cavell’s Finbarr Begley explains the technology and Cloud Comms Summit.
Rob Scott · 13 Feb 2020
UCaaS 101 (Unified Communications as a Service)
Everything you need to know about the current unified communications as a service marketplace, and what it means to your business.
Rebekah Carter · 8 Jan 2020
All the News from SkySwitch's Vectors 2019
SkySwitch's Vectors 2019 spotlighted SD-WAN, Adaptiv Networks, UCaaS, E911 and Kari’s Law, giving resellers key buyer insights. Published on UC Today.
Patrick Watson · 12 Nov 2019
Ribbon's Faith in WebRTC Pays Off
WebRTC and CPaaS are paying off for Ribbon as Kandy gains traction with service providers. Published on UC Today, see why it matters.
Patrick Watson · 30 Sept 2019
Cavell Group's Cloud Comms Summit Highlights
UC Today reports on Cavell Group’s Cloud Comms Summit 2019, where SD-WAN, mobility and comms integration shaped strategy for service providers.
Patrick Watson · 25 Sept 2019
Cisco vs. Microsoft - Which Team are you on?
Cisco vs Microsoft Teams: why UC 3.0 matters for UX, CX and collaboration buyers. Published on UC Today, with Webex, Skype for Business and Office 365.
Rob Scott · 17 May 2019
Talari Extends SD-WAN Scalability with New Platform
SD-WAN innovator Talari Networks has announced the availability of its new E50 appliance that extends SD-WAN services to customers with small branch or home offices, and retail sites.
Ian Taylor · 29 Jan 2018