Microsoft Teams
Microsoft Teams & Other 365 Apps Down or Defective After Azure Outage
Azure outage hit Microsoft Teams, 365 apps, PowerBI and SharePoint. Published on UC Today, see why downstream cloud failures matter to buyers.
Charlie Mitchell · 19 Jul 2024
Microsoft Teams for Mac Targeted by Hackers
Mac users face a fake Microsoft Teams malvertising scam spreading Atomic Stealer; Malwarebytes warns buyers on Microsoft, Teams and Apple Keychain risk. Publish
James Stephen · 18 Jul 2024
How to Clear Microsoft Teams Cache Clutter
Clear Microsoft Teams cache clutter to fix slow chats, meetings and errors. Published on UC Today, covering Microsoft Places, Office 365 and New Teams.
Rebekah Carter · 18 Jul 2024
Unleashing AI’s Power: Transforming Teams Meetings into Business Insights
Meetings are valuable. They enable strategic alignment, knowledge sharing, and help companies constantly innovate and evolve.
Rebekah Carter · 17 Jul 2024
Callto365 Launches 'World's First' PABX For Microsoft Teams
Callto365’s PABX for Microsoft Teams adds enterprise telephony, IVR, call queuing and CRM integrations.
Kieran Devlin · 16 Jul 2024
IntelePeer Boosts Enterprise Comms With SmartCommunicator For Microsoft Teams
Why it matters: IntelePeer brings AI automation to Microsoft Teams with SmartCommunicator, boosting routing, inboxes and compliance. Published on UC Today.
Kieran Devlin · 15 Jul 2024
How to Enable Microsoft Teams Transcription: Step by Step
UC Today reports on the latest technology news from around the globe. Read more about Microsoft Teams here
Rebekah Carter · 15 Jul 2024
Big UC News from Avaya, Vonage, Ericsson, Zoom and Martello
Avaya CEO Alan Masarek To Retire With Chair Patrick Dennis Stepping Up Avaya has announced that its CEO, Alan Masarek , will retire, and the current Chair…
Kieran Devlin · 12 Jul 2024
Microsoft Teams CRM Integrations: 3 Crucial Features
Microsoft Teams CRM integrations can improve CX with caller preview, contact popping, click-to-dial, activity logging and insights.
Rebekah Carter · 11 Jul 2024
Retirement of Office 365 Connectors in Teams Leads to User Backlash
Microsoft has been criticised for its decision to retire Office 365 connectors within Microsoft Teams.
James Stephen · 10 Jul 2024
Could Martello's Copilot 365 Monitoring Service Transform AI Management?
As the AI revolution and evolution continue to accelerate apace, the nascent technology's business users are gradually adjusting to leveraging it in their…
Kieran Devlin · 9 Jul 2024
Martello Unveils 'Industry First' Copilot 365 Experience Management Service
Martello’s Vantage DX adds Copilot 365 experience management to help enterprises protect ROI across Microsoft Teams Phone and Teams Rooms. Published on UC Today
Kieran Devlin · 8 Jul 2024
Microsoft Teams Camera Not Working? 8 Ways to Fix it
Camera issues can disrupt Teams meetings. Published on UC Today, see 8 fixes for Microsoft Teams, webcams, app updates, cache and permissions.
Rebekah Carter · 5 Jul 2024
Big UC News From Slack, Microsoft, Zoom and Avaya
Slack will delete year-old free data, Microsoft may add Teams mispronunciation detection, Zoom pushes AI-first collaboration and Avaya names a new CPO. Publishe
Kieran Devlin · 5 Jul 2024
Adding Value Made Simple: Unlocking the True Potential of Microsoft Teams
See why Microsoft Teams buyers need calling, contact centre and automation add-ons, with AudioCodes Live Platform and Azure.
Rebekah Carter · 3 Jul 2024
Microsoft Teams News JULY Update (2024)
Watch on YouTube. Dive into our July 2024 Microsoft Teams Show! Host Rob Scott teams up with special guest Tom Arbuthnot from Empowering.Cloud to unpack…
Rob Scott · 3 Jul 2024
Sennheiser's TeamConnect Bars Certified For Microsoft Teams
Why it matters: Sennheiser TeamConnect Bars are now Certified for Microsoft Teams, bringing 4K Ultra HD video, AI, Dante and plug-and-play to meeting rooms.
Kieran Devlin · 3 Jul 2024
Microsoft to Add Name Mispronunciation Detector to Teams?
Microsoft has patented a real-time name mispronunciation technology that it may be planning to launch on Teams.
James Stephen · 2 Jul 2024
Symity Helps Businesses Maximise Their Microsoft Security Suite
Why it matters: Symity helps firms tighten Microsoft Security Suite, Defender, Entra, Purview and Sentinel for zero trust. Published on UC Today.
Linoy Doron · 2 Jul 2024
What’s New in Microsoft Teams? June Look-Back
Microsoft Teams June updates add Copilot, Mesh, Teams Rooms and devices, VDI, webinars and E5 licensing changes.
James Stephen · 1 Jul 2024
How to Improve Agent Experience with MSFT Contact Center
Microsoft Teams has taken the world by storm. In an age of hybrid and remote work, the comprehensive communication and collaboration platform offers the…
Rebekah Carter · 1 Jul 2024
5 Reasons to Choose a MS Teams Contact Center
Digital transformation in the contact center is happening at an incredible rate.
Rebekah Carter · 28 Jun 2024
EU Sends Statement of Objections to Microsoft Over 'Possibly Abusive' Teams Practices
Why it matters: the EU’s Teams probe could force Microsoft to change Office 365 and Microsoft 365 bundling, reshaping UC buying choices. Published on UC Today.
Kieran Devlin · 25 Jun 2024
AI’s Triple Evolution: Legacy, Generative, and the Future
Dave Michels explains why AI’s shift from legacy to generative matters for Amazon, Apple, Google, HP Poly, Zoom and Microsoft.
Rob Scott · 24 Jun 2024
Microsoft Adds Custom Tone Features To Copilot For Teams
Microsoft adds Custom Tone to Copilot for Teams, letting buyers tailor rewrites, translation and message style in Teams.
Kieran Devlin · 24 Jun 2024
How Operator Connect Makes Global Collaboration Seamless Across Both Teams and PSTN
The evolving workplace, defined by agile work models (remote and hybrid work), transforming technology, and changing employee and customer expectations…
Rebekah Carter · 24 Jun 2024
Big UC News From Zoom, Meta, Simpplr, NVIDIA, Microsoft, TD SYNNEX and Pexip
Simpplr’s Meta Workplace migration programme challenges Zoom Workvivo, while UC buyers track NVIDIA, Microsoft Mesh, TD SYNNEX and Pexip. Published on UC Today.
Kieran Devlin · 21 Jun 2024
Microsoft Teams Pricing: The Ultimate Guide for 2024
Microsoft Teams pricing changes worldwide in 2024, with new standalone and bundle options. Published on UC Today, see Office 365, Microsoft 365 and Teams plans.
Rebekah Carter · 21 Jun 2024
The Benefits of an Informal Contact Center for Microsoft Teams
Informal contact centres on Microsoft Teams and Azure cut costs, add CRM and AI tools, and improve customer service.
Rebekah Carter · 21 Jun 2024
Voiceflex, AudioCodes Launch AI-Driven Conversational IVR for Microsoft Teams
Voiceflex and AudioCodes add AI conversational IVR and contact centre to Microsoft Teams, using Voca CIC to boost CX, routing and analytics. Published on UC Tod
Kieran Devlin · 20 Jun 2024
CallTower Continues EMEA Expansion With Major Leadership Hires
Why it matters: CallTower is deepening EMEA growth with new Sales Directors and Sales Ops leadership for Microsoft Teams, Zoom and Cisco. Published on UC Today.
Kieran Devlin · 20 Jun 2024
Microsoft To Introduce AI-Optimised Avatars To Mesh For Teams
Microsoft has announced that it is introducing AI-optimised avatars to its extended reality meeting solution, Mesh for Teams.
Kieran Devlin · 19 Jun 2024
Top 5 Commsverse 2024 Sessions Not To Miss
Why Commsverse 2024 matters: Microsoft Teams, Copilot, Viva and Teams Phone sessions from Microsoft, Neat and Tom Arbuthnot help buyers plan. Published on UC To
Kieran Devlin · 19 Jun 2024
What Teams Phone License do you need for Operator Connect or Direct Routing?
In an ever-evolving workplace, defined by hybrid and remote work, technological innovation, and dynamic growth, platforms like Microsoft Teams have become…
Rebekah Carter · 18 Jun 2024
How This Environmental Services Firm Offers A Roadmap For Microsoft Teams Integration
Why Microsoft Teams integration succeeds: Republic Services shares AV integrator, support and AI lessons for Teams Rooms, devices and governance. Published on U
Kieran Devlin · 17 Jun 2024
Barco Adopts Microsoft Device Ecosystem For ClickShare Upgrades
Barco is using Microsoft MDEP to upgrade ClickShare, giving workplace buyers simpler BYOD rooms, stronger security and manageability. Published on UC Today.
Kieran Devlin · 17 Jun 2024
Colt Introduces Microsoft Operator Connect for Resellers
Colt opens Microsoft Operator Connect for resellers, adding Teams cloud voice, Microsoft Gold partner support and European compliance.
James Stephen · 17 Jun 2024
Republic Services Share Integration Challenges
Watch on YouTube UC Today's David Dungay hosts Chris Bischoff, Sr. Manager, Core Infrastructure at Republic Services live from Infocomm .
David Dungay · 17 Jun 2024
Theta Lake Unveils Swathe Of New Voice Compliance Innovations
Theta Lake has unveiled a swathe of innovative voice compliance innovations for customers and partners.
Kieran Devlin · 17 Jun 2024
Appspace Boosts Collaboration With Microsoft Teams Rooms Integration
Appspace’s Microsoft Teams Rooms integration turns idle room displays into signage hubs, helping workplace buyers boost engagement, alerts and collaboration. Pu
Kieran Devlin · 17 Jun 2024
Microsoft Teams Rooms and Devices Revelations From InfoComm 2024
Microsoft Teams Rooms gains AI meeting recap, Copilot, IntelliFrame, Barco MDEP and faster device management for hybrid work.
James Stephen · 14 Jun 2024
Crestron Control Now Available on Teams Rooms
Why it matters: Crestron Control now supports Microsoft Teams Rooms on Windows, adding single-device room control for UC buyers. Published on UC Today, with Zoo
James Stephen · 14 Jun 2024
Big UC News from Infocomm 2024, NICE, Kramer, Mitel and Deutsche Bank
Why it matters: Infocomm 2024 brought UC and AV updates from NICE, Kramer, Mitel, Deutsche Telekom, MAXHUB and Nureva. Published on UC Today.
Kieran Devlin · 13 Jun 2024
Jabra Unveils 'First Video Bar Certified For Microsoft Intelligent Speaker'
Jabra’s PanaCast 50 is the first video bar certified for Microsoft Intelligent Speaker, boosting Teams transcription, AI recaps and Copil
Kieran Devlin · 13 Jun 2024
MAXHUB Introduces XCore Kit Pro for Teams at Infocomm 2024
MAXHUB has launched the XCore Kit Pro for Microsoft Teams at Infocomm 2024, which it created to enhance bring your own device (BYOD) meeting setups.
James Stephen · 13 Jun 2024
CallTower Boosts Worker Mobility With Microsoft Teams Mobile Dialler
CallTower’s Microsoft Teams Mobile Dialler boosts mobility and productivity by bringing Teams into native mobile diallers for hybrid work. Published on UC Today
Kieran Devlin · 13 Jun 2024
SIPPIO, Solgari Empower The Channel With Joint Microsoft Teams CX Solutions
SIPPIO and Solgari bring AI-powered Microsoft Teams contact centre tools to channel partners, boosting CX and productivity.
Kieran Devlin · 12 Jun 2024
Data Analytics: How Giant Platform Plug-Ins Can Generate Extra MSP Revenue
Dstny analytics helps MSPs fill Microsoft Teams and Cisco Webex gaps, boost hybrid workplace insight, and grow revenue.
Simon Wright · 12 Jun 2024
Maximizing MS Teams Rooms for Hybrid Work
Learn why MS Teams Rooms matter for hybrid work, meeting equity and adoption, with AI, Copilot and Microsoft.
Rebekah Carter · 11 Jun 2024
Tollring Unveils Analytics 365 AI Recording for Microsoft Teams
Tollring adds AI-Powered Recording for Microsoft Teams, with Azure and AppSource availability, transcription and analysis.
Kieran Devlin · 11 Jun 2024
Lenovo, Lightware Launch Shared Microsoft Teams Rooms Offering
Lenovo and Lightware have partnered to launch an advanced solution for Microsoft Teams Rooms designed to enhance hybrid work.
Kieran Devlin · 10 Jun 2024
How to Use Microsoft Places to Enhance Hybrid Work
Originally introduced in 2022, Microsoft Places promised companies a way to enhance collaboration and resource management in the age of hybrid work.
Rebekah Carter · 7 Jun 2024
How MSPs can Bill the Future of Microsoft Services
Watch on YouTube UC Today's David Dungay speaks to William Rubio, CRO, CallTower and Dave Michels, Founder, TalkingPointz about the opportunity for MSPs…
David Dungay · 7 Jun 2024
Microsoft Teams: Why Seamless Integration Delivers All-In-One-Place Simplicity
Size doesn’t always matter. Popularity is not always a measure of excellence. In fact, in a world in which technological applications are at the heart of…
Simon Wright · 7 Jun 2024
Microsoft Teams News JUNE Update (2024)
Watch on YouTube Dive into our JUNE 2024 Microsoft Teams Show! Host Rob Scott teams up with special guest Tom Arbuthnot from Empowering.Cloud to unpack…
Rob Scott · 6 Jun 2024
CallTower Announces Rebiller Program for Microsoft Teams
CallTower’s rebiller program helps MSPs, VARs and resellers add native Microsoft Teams voice via Operator Connect and automated billing.
Gabriel Avner · 6 Jun 2024
Microsoft Ready For 'Additional Steps' To Avoid EU Antitrust Action
Microsoft may take additional steps on Teams and Office bundling to ease EU antitrust pressure, with implications for M365 buyers. Published on UC Today.
Kieran Devlin · 6 Jun 2024
How Educational Institutions Can Use Microsoft Teams for Their Contact Center
See why higher ed contact centres use Microsoft Teams and Landis Technologies for skills-based routing, IVR and scaling.
Robbie Pleasant · 6 Jun 2024
DTEN Bar and Mate Certified for Microsoft Teams Rooms
DTEN has announced that its DTEN Bar and DTEN Mate video conferencing solutions have been certified for Microsoft Teams Rooms.
Kieran Devlin · 5 Jun 2024
Momentum Launches PSTN Calling for Microsoft Teams GCC
Momentum launches PSTN Calling and Conferencing for Microsoft Teams GCC High, giving US government buyers secure, compliant cloud voice and collaboration.
Kieran Devlin · 5 Jun 2024