Microsoft Teams
Five9 Boosts Agent Comms With Bidirectional Presence For Microsoft Teams
Five9 has announced its "industry-first" Microsoft Teams UC integration with a bidirectional presence to enhance agent-expert communications.
Kieran Devlin · 11 Dec 2024
Views from Microsoft Ignite - AT&T Demonstrates a Game-Changing Microsoft Teams Phone Mobile Solution for 2025
On the bustling floor of Microsoft Ignite 2024, Tasasha "TK" Tell, Product Development Manager at AT&T , shared insights about scaling and launching…
Rob Scott · 11 Dec 2024
Microphone Mayhem: Taming the Wild Beasts of Virtual Meeting Distractions
Survive the chaos of virtual meetings with our hilarious guide to taming background noise in Microsoft Teams. Learn pro tips to mute, manage, and maintain your sanity in the digital workplace.
Rob Scott · 10 Dec 2024
Microsoft To Supercharge Teams Comms With Native SMS Messaging
The much-anticipated native SMS messaging has now arrived on Microsoft Teams. According to the Microsoft 365 roadmap, it will simplify communications with…
James Stephen · 9 Dec 2024
Big UC News From Microsoft, AWS, Anywhere365, and Tendfor
Microsoft’s FTC antitrust dispute, AWS GenAI upgrades to Amazon Connect, and Anywhere365’s Tendfor acquisition show why UC and CX buyers should care. Published
Kieran Devlin · 6 Dec 2024
What are Microsoft Copilot Agents? Unlocking Agentic AI
Microsoft Copilot Agents in Teams, SharePoint and Dynamics 365 promise agentic AI to cut repetitive work and boost productivity.
Rebekah Carter · 6 Dec 2024
Microsoft Teams on iPhone Carplay Updates: How to Chat with Colleagues Using Siri
Why it matters: Microsoft Teams on iPhone CarPlay and Android Auto now let users join meetings, make calls and chat with Siri hands-free. Published on UC Today.
Rebekah Carter · 5 Dec 2024
Microsoft Ushers in the Agentic Era - 'We’re Leaving Behind the World of Apps
Explore how Microsoft is reshaping the future of work at Cavell Enable 2024. From Microsoft's bold 'agentic world' vision to Copilot innovations, discover key insights for service providers.
Rob Scott · 5 Dec 2024
Microsoft Claps Back At FTC, Claims It Leaked News Of Antitrust Probe
Microsoft says the FTC leaked its antitrust probe, highlighting cloud licensing, Azure, cybersecurity and AI scrutiny. Published on UC Today.
Kieran Devlin · 4 Dec 2024
SIPPIO, Akixi Partner On Advanced Call Analytics For Microsoft Teams
SIPPIO and Akixi add advanced call analytics to Microsoft Teams, giving service providers real-time insights that improve customer engagement and decisions.
Kieran Devlin · 3 Dec 2024
Comparing Customer Engagement Tools for Microsoft Teams
Compare Microsoft Teams customer engagement tools, Microsoft Dynamics, Queues, Copilot and contact centre apps to improve CX.
Rebekah Carter · 29 Nov 2024
Big UC News From Microsoft, Zoom, Google, Cisco Webex and Tango Networks
Microsoft Reportedly Being Investigated By FTC In Sweeping Probe, Teams and Outlook Experiences Major Outage Following a momentous Microsoft Ignite last…
Kieran Devlin · 29 Nov 2024
Tollring Full Analytics 365 Suite Achieves Microsoft Azure Co-Sell Eligibility
Tollring’s Analytics 365 for Microsoft Teams is now Azure Co-Sell Eligible, helping buyers on Azure Marketplace and AppSource.
Kieran Devlin · 29 Nov 2024
Microsoft Reportedly Being Investigated By FTC In Sweeping Probe
Microsoft is reportedly being investigated by the US's Federal Trade Commission (FTC) in a newly announced, wide-ranging probe.
Kieran Devlin · 28 Nov 2024
What is Microsoft Places? AI Workplace Coordination
Need a more intelligent way to coordinate teams for the future of hybrid work? Microsoft Places could be the answer.
Rebekah Carter · 27 Nov 2024
Microsoft Teams And Outlook Currently Down For Many Users
Microsoft Teams, Outlook and Exchange are down for many users worldwide. Published on UC Today, the outage shows why Microsoft 365 reliability matters.
Kieran Devlin · 25 Nov 2024
Microsoft & Barco 'Team Up' on Shared Spaces
Microsoft and Barco outline BYOD rooms for Teams, showing how shared spaces affect workplace tech buyers. Published on UC Today.
David Dungay · 25 Nov 2024
Microsoft & ServiceNow Expand Their Partnership, with Possible Implications for Teams
Microsoft and ServiceNow have teamed up to enhance and automate more business processes that cross their enterprise applications.
Charlie Mitchell · 22 Nov 2024
How to Use Intelligent Recap in Teams: The Simple Guide
Wondering how to use intelligent recap in Teams? You’re not alone; Intelligent Recap is among the most impressive and useful Copilot features available to…
Rebekah Carter · 22 Nov 2024
Big UC News From Microsoft, Zoom, Korbyt and SIPPIO
A Major Microsoft Ignite Newsweek Microsoft has announced that its workplace management solution, Places, is now generally available to bolster hybrid and…
Kieran Devlin · 22 Nov 2024
7 Reasons to Invest in Customer Engagement Solutions for Microsoft Teams
Why it matters: Microsoft Teams now supports customer engagement, CCaaS, Dynamics, Copilot and Queues, helping buyers streamline service.
Rebekah Carter · 22 Nov 2024
Microsoft Ignite Unpacked - Arbuthnot on Teams Agents, Security and Places
UC Today's David Dungay hosts Tom Arbuthnot, Co-Founder of Empowering Cloud at the end of Microsoft Ignite.
David Dungay · 21 Nov 2024
Microsoft Teams Users Can Soon Use Voice Cloning Technology
Microsoft unveiled its new Interpreter agent earlier this week at Microsoft Ignite.
James Stephen · 21 Nov 2024
EY Excited to Adopt Microsoft Copilot Stack
EY plans to use Microsoft Copilot stack and agentic AI to drive customer value, with security in the AI era. Published on UC Today.
David Dungay · 20 Nov 2024
Copilot Evolution - Microsoft Agents Enable Businesses to Focus
Microsoft Agents move Copilot on, helping businesses focus AI use and data insight. Published on UC Today, with Jabra, Microsoft Teams and MDEP.
David Dungay · 20 Nov 2024
Enabling the Most Popular Teams Features Without Compliance Roadblocks
Unlock Microsoft Teams voice, video and chat without compliance roadblocks. Published on UC Today, Theta Lake integrates with Microsoft 365, SharePoint, OneDriv
Rob Scott · 20 Nov 2024
Alight Worklife Launches On Microsoft Teams To Boost Employee Experience
Alight Worklife launches on Microsoft Teams with Avanade, bringing benefits, well-being, AI and IVA support to employees.
James Stephen · 20 Nov 2024
Variphy for Microsoft Teams Helps IT Managers Optimise Deployments
Variphy gives IT managers Microsoft Teams Phone analytics, dashboards and compliant data storage, helping optimise deployments. Published on UC Today.
George Malim · 20 Nov 2024
Microsoft Ignite 2024: MDEP Adds Lenovo, MAXHUB, Shure, and AudioCodes
Microsoft has added Lenovo , MAXHUB , Shure and AudioCodes as new Device Ecosystem Platform (MDEP) partners.
Kieran Devlin · 20 Nov 2024
Microsoft Ignite 2024: Surface Hub 3 Elevates Meeting Experiences With Console Support
Microsoft has announced that the Surface Hub 3 has been upgraded with third-party console support to elevate meeting experiences.
Kieran Devlin · 19 Nov 2024
Microsoft Ignite 2024: Five Key Takeaways From Satya Nadella's Keynote
This week, at Microsoft Ignite 2024, CEO Satya Nadella unveiled a Microsoft future powered by and dedicated to advanced AI, focusing on innovations…
Kieran Devlin · 19 Nov 2024
Small Meeting Rooms, Big Potential: MAXHUB's XCore Kit for Teams Rooms
In today's business landscape, a great portion of collaboration occurs remotely.
Linoy Doron · 19 Nov 2024
Ready to Connect: Theta Lake’s Microsoft-Certified Teams Recorder Powers Compliance and Keeps the Conversation Flowing
Theta Lake’s Microsoft-certified Teams Recorder helps regulated buyers capture voice and video in Microsoft Teams, with AI, Purview and cloud compliance. Publis
Rob Scott · 19 Nov 2024
Microsoft Ignite 2024: All the Teams News From Places to Storyline
Microsoft has announced that its workplace management solution, Places, is now generally available to bolster hybrid and flexible working.
Kieran Devlin · 19 Nov 2024
CallTower's Operator Connect To Boost Global Comms With LATAM, APAC Expansion
CallTower’s Operator Connect expansion into LATAM and APAC brings Microsoft Teams PSTN calling to 27 countries. Published on UC Today.
Kieran Devlin · 18 Nov 2024
SIPPIO Unveils AI-Powered 'Beacon' Service For Advanced Business Insights
Why it matters: SIPPIO Beacon brings Gen AI business intelligence to SIPPIO Portal, helping partners manage quotes, insights and updates across Microsoft Teams
Kieran Devlin · 18 Nov 2024
All the News From Microsoft Ignite 2024
Get the latest Microsoft Ignite 2024 event news coverage from UC Today. We cover Microsoft Teams, Places, Copilot and other apps from the Microsoft 365 suite.
Tom Wright · 14 Nov 2024
'We've Delivered Continuous Innovation' - Microsoft Hikes Teams Phone Price
Microsoft is raising the cost of Microsoft Teams Phone subscriptions starting 1 April 2025 to "reflect the continuous innovations delivered".
James Stephen · 13 Nov 2024
Unlocking Workplace Potential: How Hybrid Work and Innovation Are Shaping the Future
What's the secret to unlocking the full potential of knowledge workers? According to CBRE's 2024-2025 Global Workplace & Occupancy Insights report, it's…
Susie Harrison · 13 Nov 2024
How These Technologies Are Transforming Microsoft Teams Rooms – Watch Now
Why it matters: learn how MAXHUB is elevating Microsoft Teams Rooms, from large-room setups to cloud-based management. Published on UC Today.
Susie Harrison · 13 Nov 2024
Microsoft Teams Optimization: How Outage Early Warning Can Save Time and Money
Microsoft Teams outages now have earlier warning, helping MSPs and IT cut tickets, reduce support costs and protect productivity with Martello Vantage DX.
Simon Wright · 13 Nov 2024
The Evolution of Microsoft Teams and AI Integration
Why Microsoft Teams and AI matter for hybrid work and frontline workers: UC Today explores Copilots, business communications and SCB Global.
Susie Harrison · 12 Nov 2024
Big UC News From Avaya, Evolve IP, Microsoft and Martello
Avaya Undergoes Another Round Of Layoffs Avaya is undergoing another round of layoffs this week.
Kieran Devlin · 8 Nov 2024
How to Fix Microsoft Teams Speaker Feedback Issues
If you’re sick of Microsoft Teams speaker feedback causing problems with your conferencing sessions, you’re in the right place.
Rebekah Carter · 8 Nov 2024
Probably the Biggest Microsoft Teams News Update Yet (November 2024)
Watch on YouTube. Welcome to the Microsoft Teams News Show, brought to you by UC Today!
Rob Scott · 8 Nov 2024
Martello Launches Microsoft 365 Partner Network To Empower Enterprises
Martello’s new Microsoft 365 Partner Network helps enterprises boost Teams and Copilot 365 value with Vantage DX, MSP and VAR support. Published on UC Today.
Kieran Devlin · 7 Nov 2024
Customer Engagement With Microsoft Teams - UC Round Table
This Round Table shows why Microsoft Teams, Teams Phone, Operator Connect, Copilot and contact centre integrations now matter for CX.
Kieran Devlin · 6 Nov 2024
Microsoft Teams: Five Top Tips on Optimizing Performance
Microsoft Teams performance issues can hit productivity, so UC Today’s tips on monitoring, SBCs, MTRs and Martello Vantage DX help IT fix blind spots.
Simon Wright · 6 Nov 2024
8x8 Surpasses 500K Microsoft Teams Users
8x8 ’s earnings call for the second quarter of 2025 revealed that half a million Microsoft Teams users are now inside its ecosystem.
James Stephen · 5 Nov 2024
What Could Be In Store At Microsoft Ignite 2024?
Microsoft Ignite 2024 could bring Copilot, AI agents, Teams layout changes, Teams Phone and Teams Rooms updates.
Kieran Devlin · 5 Nov 2024
How to Integrate BroadSoft and Microsoft Teams
Why it matters: bridge BroadSoft and Microsoft Teams with Kakapo Systems’ Unity for Teams, adding BroadWorks calling, directories and contact centre tools. Publ
Rebekah Carter · 5 Nov 2024
Are You Prepared for the Next Microsoft Outage? Ensure Uninterrupted Business Operations
Plan for Microsoft outages with CallTower infrastructure strategies to keep business communications continuous. Published on UC Today.
Susie Harrison · 4 Nov 2024
Microsoft Boosts Collaboration With Teams Rooms Digital Signage
Microsoft adds Teams Rooms digital signage on Windows, with Appspace and XOGO integrations, to boost room comms and engagement.
Kieran Devlin · 31 Oct 2024
Almost 3/4s of Microsoft Teams Enterprise Customers Buy Premium, Phone or Rooms
Almost three-quarters of Microsoft Teams Enterprise customers also subscribe to the vendor's Teams Premium, Teams Phone or Teams Rooms solutions.
Kieran Devlin · 31 Oct 2024
Microsoft Places: Is it the Future of Hybrid Work Environments?
Microsoft Places could shape hybrid work by unifying desk booking, meeting rooms and analytics in Microsoft 365. Published on UC Today.
Susie Harrison · 30 Oct 2024
Kakapo Systems’ Unity for Teams Review
In today’s digital workplace, companies are becoming increasingly reliant on unified platform for communication, collaboration, and productivity.
Rebekah Carter · 29 Oct 2024
Microsoft Unveils New Teams Layout To Boost Collaboration
Microsoft’s new Teams chat and channels layout could streamline collaboration and productivity for buyers, with Copilot, Microsoft Places and Outlook Calendar.
Kieran Devlin · 29 Oct 2024
Black Basta Ransomware Impersonates Teams IT Support, Attacks 100s of Businesses
Black Basta’s Teams impersonation raises ransomware risk for Microsoft 365 users. Published on UC Today, ReliaQuest urges anti-spam and logging.
James Stephen · 28 Oct 2024
Make-a-Wish UK Boosts Employee and Doner Experiences with AI-Driven Microsoft Teams Tools
Make-A-Wish UK uses Microsoft Teams, Tollring Analytics 365 and AI call recording to improve supporter care and employee wellbeing.
Rory Greener · 25 Oct 2024
Zoom vs. Microsoft Teams: The AI Showdown Heating Up the Future of Work
Zoom AI Companion beats Microsoft Teams Copilot in third-party testing, cutting transcription errors 36% and sharpening summaries. Published on UC Today.
Rob Scott · 21 Oct 2024