UC Today's David Dungay hosts Jennie Tietema, Principal Product Manager, AWS.
The conversation covers the following points:
How AI and ML can improve cross-channel communications on AWS. Published on UC Today, with AWS and Amazon Web Services guidance for buyers.
UC Today's David Dungay hosts Jennie Tietema, Principal Product Manager, AWS.
The conversation covers the following points:
If you're looking for more information on this topic visit Amazon Web Services.
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