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UC&C20 Sept 2023 · 1 min read

Leveraging AI and ML Across Communication Channels with AWS

How AI and ML can improve cross-channel communications on AWS. Published on UC Today, with AWS and Amazon Web Services guidance for buyers.

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UC Today's David Dungay hosts Jennie Tietema, Principal Product Manager, AWS.

The conversation covers the following points:

  • How AI and ML can be used in communications channels
  • Can AI be helpful in cross-channel communication?
  • How to get started

If you're looking for more information on this topic visit Amazon Web Services.

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