UC Today's Kieran Devlin speaks to Christopher Sampson, Global Head of AWS Communication Services.
In this session, we discuss the following:
Front pagesponsored · AWS
UC&C19 Dec 2023 · 1 min read
How AI and Data is Transforming Communications for AWS Customers
AI and data are reshaping AWS customer communications. UC Today explains how machine learning is changing the approach ahead of 2024 and why buyers should care.
- How AWS customers are approaching communications ahead of 2024
- How AI and machine learning has changed that dynamic
- What role data plays in AWS's customers' communications
To find out more, visit AWS.
Thanks for watching, if you’d like more like this, don’t forget to SUBSCRIBE to our channel.
You can also join in the conversation on our Twitter and LinkedIn pages.
The discussion0 takes · attributed & checked
Does this reflect your experience?
opening the room…Read nextordered by techtelligence · every pick explained
more from AWS · sponsoredRethinking Customer Messaging: The Role of AWS in Omnichannel Marketing
27 Feb 2025More from the UC&C desk
Explainer
GoTo CX Complete: Is GoTo Building the SMB AI-Powered UC+CC Layer Before Rivals Catch Up?
GoTo CX Complete promises companies a UCaaS and CCaaS layer that can evaluate 100% of interactions. Here's what buyers need to know.
Rebekah Carter · 13 Aug 2026
News
Is Webex Cisco's Growth Story Again? Collaboration Just Had Its Best Quarter in Seven Years
Cisco's Collaboration business had its best quarter in seven years in Q4 FY26, with Webex, devices and contact center all growing
Marcus Law · 13 Aug 2026
News
Still Using Teams Live Chat? Microsoft Just Gave You Until October to Find a Replacement
Microsoft is retiring Teams Live Chat in October 2026, just months after expanding it, pointing customers to Copilot Studio instead
Marcus Law · 10 Aug 2026