Microsoft has warned that the end of support for Teams' legacy messaging infrastructure may lead to service disruptions.
The end of life for the legacy service infrastructure for chat messaging has been scheduled for March 31, 2024.
In order to avoid disruptions to your service and other issues, Microsoft advises any Classis Teams users to upgrade to the latest version of its software within at least three months of the end-of-life date.
The changes are due to impact Microsoft Teams Desktop, Teams on iOS and Android, and Virtual Desktop Interface clients (VDI).
How to Update Teams
Microsoft has released a guide explaining how to update to the latest version of Teams on computers and mobile devices.
With a Desktop client, new updates are installed automatically, with new versions usually released every month. However, the application could remain out of date if it has been restarted.
The automatic update does not apply to Virtualised Desktop Infrastructure (VDI) users, and support for Classic Teams for VDI will end on June 30, 2024.
Provided you have the necessary local permissions, you can download a Desktop client from the Microsoft Teams website.
To check for updates, click the ellipsis next to your profile picture and select ‘Check for Updates. Teams will then check to see if there are any updates available.
Mobile applications are updated through their related platform’s app store. Android users will, therefore, need to use the Google Play app, and iOS users will have to go to the App Store.
New Teams Generally Available
In August this year, Microsoft announced a new Teams app, which has been made generally available for Windows and Mac, providing users with the best performance yet.
It now has full feature parity for nearly all features, such as call queues, PSTN calling, and contextual search in chats and channels.
