UCaaS+ in 2026: Why a $595 Billion Managed Services Boom Is Reshaping Enterprise Communications
Discover why UCaaS+ (aka UCaaS Plus) is driving the $595 billion managed services boom in 2026. Learn how MSPs are bundling UCaaS with security and networking to help enterprises navigate cloud communications complexity with Microsoft Teams, Zoom, RingCentral, and Cisco solutions.
Chris Porter · 24 Oct 2025
The Top Contact Center and UC Events to Attend in 2025 (Q1 Edition)
Why Q1 2025 matters for CX and UC buyers: CCW, ISE, Cisco Live and IT Expo showcase AI, cloud communications and immersive tech. UC Today.
Chris Porter · 26 Dec 2024
End of Support for Teams Legacy Messaging Infrastructure is Nigh
Microsoft Teams legacy chat support ends 31 March, risking disruption for desktop, iOS, Android and VDI users. Published on UC Today.
Chris Porter · 21 Dec 2023
Samsung and KSCAPE ‘Reimagine Meeting Spaces’
Samsung and KSCAPE’s RAIL cuts cable clutter in hybrid meeting rooms, with Logitech, AMX and The Wall at Samsung’s Frankfurt centre. Published on UC Today.
Chris Porter · 20 Dec 2023
Microsoft Teams Launches School Connection App
Microsoft Teams has introduced the ‘School Connection’ mobile app to enhance engagement between schools and parents or guardians.
Chris Porter · 14 Dec 2023
NEC Launches UNIVERGE BLUE AI Assistant
Why it matters: NEC adds generative AI to UNIVERGE BLUE COMMUNICATIONS PLATFORM, with UNIVERGE BLUE AI ASSISTANT, PULSE and CONNECT UCaaS. Published on UC Today
Chris Porter · 11 Dec 2023
Avaya CEO on Revamped RingCentral Partnership
Why Avaya’s revamped RingCentral deal matters: more revenue, wholesale customer ownership and exclusive Experience Platform integrations. Published on UC Today.
Chris Porter · 8 May 2023
Avaya CEO: ‘Our Partners Never Left Us’
Why Avaya’s channel reset matters: after restructuring, Avaya and RingCentral relaunch cloud sales with partners retaining the customer, including ACO and Exper
Chris Porter · 5 May 2023
Microsoft Teams Integration Sees Adobe PDFs Open Up
Microsoft Teams now opens Adobe PDFs directly, cutting app switching and speeding collaboration, comments and notes in Microsoft 365.
Chris Porter · 7 Dec 2022
"Top Right" UCaaS Leaders Respond to Magic Quadrant Report
The prestigious industry report from Gartner, known as the magic quadrant, sees hopeful participants in the UC and collaboration space vie to make the…
Chris Porter · 6 Dec 2022
Google to Give 50,000 Workspaces to Ukraine
Why it matters: Google is giving Ukraine 50,000 Workspaces, $5 million in Search ads and $2 million in grants, strengthening security and collaboration. Publish
Chris Porter · 5 Dec 2022
Vodafone Picks Dubber for UK and European Business Strategy
Vodafone’s Dubber deal matters because it expands UK and Europe business recording and AI, with unified recording for Teams, Cisco Webex and RingCentral. Publis
Chris Porter · 1 Dec 2022
Zoom Lowers Revenue Expectations as Online Business Declines
Zoom cuts 2023 revenue guidance as online business slips, but enterprise, Zoom Phone and Rooms growth shows why buyers still care. Published on UC Today.
Chris Porter · 22 Nov 2022