CallTower Expands Operator Connect Offering
CallTower is expanding Microsoft Operator Connect into APAC, helping Teams buyers simplify PSTN voice, compliance and analytics. Published on UC Today.
Gabriel Avner · 9 Jul 2024
CallTower Announces Rebiller Program for Microsoft Teams
CallTower’s rebiller program helps MSPs, VARs and resellers add native Microsoft Teams voice via Operator Connect and automated billing.
Gabriel Avner · 6 Jun 2024
Elevating UCaaS CX with Microsoft Copilot
Why UCaaS buyers should care: Microsoft Copilot could automate Teams, PowerPoint and SharePoint workflows, with CallTower, Cisco Webex and Zoom insights. Publis
Gabriel Avner · 20 Mar 2024
Building the Right Approach to Enable Voice for Microsoft Teams
Looking forward to 2024, one of the biggest themes that organizations are talking about is how to leverage their technology investments to do more with…
Gabriel Avner · 28 Nov 2023
Native Microsoft Teams: Marketing Jargon or Reality?
Why native Microsoft Teams direct routing matters for UCaaS buyers: fewer portals, better Microsoft support and failover. Published on UC Today.
Gabriel Avner · 26 Sept 2023
Solgari is the First Application to Live Within Teams
Teams-native Solgari in Microsoft Teams could simplify UCaaS and CCaaS for agents, with Azure deployment, Open API and CRM links. Published on UC Today.
Gabriel Avner · 19 Jul 2023
3 Reasons to Love Zoom Phone with CallTower
Why Zoom Phone matters for UC buyers: CallTower adds BYOC voice, global support and Zoom familiarity alongside Microsoft Teams and Cisco.
Gabriel Avner · 25 May 2023
CallTower Offers Cisco for FedRAMP
CallTower adds Cisco Webex, Cloud Calling and UCM in the Cloud for FedRAMP government customers, alongside Microsoft GCC High. Published on UC Today.
Gabriel Avner · 13 Apr 2023
Navigating Rocky Workforce Changes Ahead
Layoffs and hiring swings are making UCaaS and CCaaS planning harder, as CallTower helps buyers flex Microsoft, Cisco, Zoom and Teams.
Gabriel Avner · 13 Feb 2023
Who are the UCaaS Leaders for 2023?
The race to the top of the UCaaS market is heating up. Over the nearly past two years, we have witnessed significant shifts in the field of unified…
Gabriel Avner · 21 Dec 2022
3 Tips for a Soft Landing in Your Cloud Transition
CallTower shares 3 tips for moving from Cisco HCS to Webex, Microsoft Teams and UCaaS while protecting PSTN and call quality.
Gabriel Avner · 22 Aug 2022
CallTower Enables UCaaS Resellers
CallTower’s Rebiller model helps UCaaS resellers sell Microsoft Teams, Cisco Webex, PSTN and Direct Routing with less tax and regulatory burden.
Gabriel Avner · 19 Aug 2022
Breaking UCaaS Silos
CallTower’s merger with OneStream helps IT break UCaaS silos across Microsoft, Cisco, Zoom, Webex, Teams and telephony.
Gabriel Avner · 17 Jun 2022
CallTower and Team Consulting Inc. (TCI) Awarded GSA Schedule
CallTower and TCI gain a GSA Schedule to sell Microsoft GCC High, UCaaS and CCaaS to government buyers faster.
Gabriel Avner · 7 Jun 2022
CallTower is Building the Future of the Digital Workplace
Why hybrid work buyers should care: CallTower is blending UCaaS, CCaaS, Microsoft, Cisco Webex and Five9 to fit cloud, on-prem and security needs.
Gabriel Avner · 29 Apr 2022
CallTower Acquires OneStream Networks
CallTower’s OneStream Networks acquisition expands Microsoft, Cisco, Webex, Zoom and Genesys reach for hybrid work buyers.
Gabriel Avner · 6 Apr 2022
Navigating the Microsoft Price Hikes
Microsoft price hikes raise Business Basic, Premium, E3 and E5 costs; Published on UC Today, buyers should review annual vs monthly NCE plans.
Gabriel Avner · 15 Mar 2022
CallTower Now Offers InformaCast
CallTower now offers Singlewire InformaCast for Cisco and Microsoft Teams, helping buyers improve emergency alerting, compliance and cloud UCaaS.
Gabriel Avner · 25 Jan 2022
CallTower Expands Cisco Calling Offering
CallTower adds Cisco Webex Calling and UCM, giving UCaaS and CCaaS buyers more cloud support, integrations and flexibility.
Gabriel Avner · 8 Nov 2021
CallTower Now Offers Operator Connect for Microsoft Teams
CallTower’s Operator Connect for Microsoft Teams cuts PSTN onboarding friction, helping buyers add voice faster via Microsoft 365 and Direct Routing.
Gabriel Avner · 28 Oct 2021
Choosing Solutions Over Products
Why XCaaS buyers should seek solutions, not products: CallTower, Microsoft Teams, Cisco Webex and Five9 for flexible UCaaS and CCaaS. Published on UC Today.
Gabriel Avner · 6 Sept 2021
Collaboration Starts at Home
Why it matters: hybrid return to office planning needs tighter UC control, less shadow IT and better buy-in. Published on UC Today, with Microsoft Teams, Cisco
Gabriel Avner · 22 Jul 2021
NFON Confirms Strong 2020 Earnings Report
NFON’s strong 2020 growth shows why cloud PBX matters for hybrid work: recurring revenue, 500,000 seats, UCaaS and partner expansion. Published on UC Today.
Gabriel Avner · 2 Jul 2021
Uncomplicating Collaboration in Healthcare
Why it matters: Intel Unite helps hospitals cut setup time and improve patient communication with wireless collaboration, screen sharing and Patient Sight.
Gabriel Avner · 30 Jun 2021
CallTower Takes Native Microsoft Teams Direct Routing Global
CallTower expands Native Microsoft Teams Direct Routing to 100+ countries, adding UCaaS, CRM, contact centre and Teams voice for global buyers. Published on UC
Gabriel Avner · 16 Jun 2021
Managing Compliance Challenges for US Defense Contractors
Why DoD contractors must shift to GCC High: Agile IT and CallTower simplify Microsoft Teams Direct Routing, MFA and CMMC compliance. UC Today.
Gabriel Avner · 29 Apr 2021
Collaboration in a Time of Remote Digital Transformation
Why it matters: remote work pushed Microsoft Teams, Slack and Zoom adoption, and NFON’s Nvoice adds PSTN, PBX and cloud telephony for Teams. Published on UC Tod
Gabriel Avner · 7 Apr 2021
Intel Unite® Offers Secure Wireless Collaboration
Intel Unite speeds secure wireless collaboration for hybrid work, with Webex, SDK, end-to-end encryption and LAN support.
Gabriel Avner · 6 Apr 2021
Researchers Report: IT Decision Makers are Prioritising Cloud
A lot can change in a year. This March marked a year since the COVID-19 pandemic forced organisations around the world to drastically change the way that…
Gabriel Avner · 31 Mar 2021
An Interview with NFON’s New CEO
It has been a year of significant milestones for Munich-based cloud PBX provider NFON AG .
Gabriel Avner · 15 Mar 2021
Planning for the End of Skype for Business
Why it matters: Skype for Business Online is ending, pushing buyers to Microsoft Teams, while SfB Server 2019, CallTower and Direct Routing remain options. Publ
Gabriel Avner · 22 Feb 2021
New Opportunities for Channel Sales to the Public Sector
The start of the new year brings new sales avenues for NFON UK’s channel partners.
Gabriel Avner · 3 Feb 2021
Luware: Revolutionising the Contact Centre
Businesses are undergoing a dramatic rethinking of the role of their contact centres following the outbreak of COVID-19.
Gabriel Avner · 29 Jan 2021
Secure Calling with Teams Direct Routing for GCC High
Microsoft Teams has fast become the go-to Unified Communications solution for businesses in the cloud environment.
Gabriel Avner · 26 Jan 2021
Luware Launches New Nimbus Suite for Microsoft Teams
The customer service software solutions provider Luware has recently announced the launch of their newest cloud-native customer service suite…
Gabriel Avner · 8 Jan 2021
NFON UK to Offer One-Click Call Recording Integration
NFON UK’s one-click ASC Recording Insights for Microsoft Teams helps contact centres and regulated firms meet compliance in Office 365. Published on UC Today.
Gabriel Avner · 18 Dec 2020
Bridging the Contact Centre Gap with Teams
Why contact centres need Teams, Five9 and CallTower to close the knowledge gap and support hybrid work. Published on UC Today.
Gabriel Avner · 15 Dec 2020
NFON UK Teams Up with Nuvola for Irish Distribution
Cloudya enters Ireland via Nuvola, helping buyers move to NFON UK cloud telephony and PBX for hybrid work. Published on UC Today.
Gabriel Avner · 9 Dec 2020
NFON AG Reaches 500,000 Seats in Q3 2020
NFON reaches 500,000 cloud PBX seats as COVID-19 boosts work from home demand, with recurring revenue up 25%. Published on UC Today.
Gabriel Avner · 25 Nov 2020
Tata Communications is Automating Direct Routing Transformation for Microsoft Teams
Tata Communications automates Microsoft Teams direct routing transformation, cutting legacy voice provisioning from months to minutes.
Gabriel Avner · 4 Nov 2020
3 Steps for Migrating from PBX to Microsoft Teams
To say that this has been a year of change would be an understatement. The COVID-19 crisis has seen companies fundamentally alter the way that they run their organizations as they make the shift from showing up at the office to working from home
Gabriel Avner · 30 Oct 2020
German Cloud PBX Leader NFON Announces New CEO
NFON’s CEO switch matters for cloud PBX buyers as Dr Klaus von Rottkay takes over, sharpening UCaaS, SaaS and telephony growth. Published on UC Today.
Gabriel Avner · 29 Oct 2020
CallTower Reports Massive Sales Boost for Teams Direct Routing
CallTower reports 293% growth in Microsoft Teams Direct Routing as remote working drives PSTN voice, call centre and SMB demand.
Gabriel Avner · 28 Oct 2020
Frost & Sullivan Names NFON AG in Top 10 Most Innovative UCaaS Companies
Why it matters: Frost & Sullivan names NFON AG a top 10 UCaaS innovator as Cloudya, cloud PBX and hosted IP telephony gain traction. Published on UC Today.
Gabriel Avner · 21 Oct 2020
The Evolution of Audio Technology in the Era of Hybrid Working
Hybrid working is driving demand for better audio as Kinly and Shure bring MXA910, MXA310 and Microflex Wireless into Zoom and Microsoft UC rooms. Published on
Gabriel Avner · 2 Oct 2020
Bedside Manner in a Time of COVID
Going remote during the COVID-19 pandemic has forced organizations to seek out innovative solutions for maintaining continuity of service.
Gabriel Avner · 24 Sept 2020
C3 Partners with CallTower to Bring Voice to Microsoft GCC High Users
Companies that do business with the US government are no strangers to meeting security compliance regulations.
Gabriel Avner · 16 Sept 2020
Cloud PBX Provider NFON Seeks to Grow Global Partnerships
The communications industry has been undergoing a digital transformation in recent years as more organizations look to move away from traditional on-prem PBX arrangements
Gabriel Avner · 11 Sept 2020
Keeping Up with Compliance in the Financial Sector
Organizations have had to face a myriad of challenges during the COVID-19 pandemic as they have taken their previously office-bound workforces remote.
Gabriel Avner · 9 Sept 2020
Changing the Rules of Engagement for Virtual Communication During Remote Work
Seeking some insights, UC Today caught up with Billie Hartless, Mitel’s Chief Human Resources Officer, on how her organization is dealing with communicating in the virtual age
Gabriel Avner · 27 Aug 2020
Tata Communications to Offer Webex Calling in Global Rollout
Tata Communications’ customers want to know how moving to the cloud will impact their ability to scale, save costs, and of course address how to provide employees working from home with a secure and reliable connection that works as expected
Gabriel Avner · 20 Aug 2020
CallTower’s Direct Routing Gives Voice to Microsoft Teams
Along with Direct Routing, CallTower works with their customers to understand what their requirements are, keeping in mind that they may vary from department to department
Gabriel Avner · 14 Aug 2020
German Cloud PBX Provider NFON AG Announces New R&D Centre in Portugal
With plans to open the new facility slated for September, the company has set its sights on beginning operations there within the year
Gabriel Avner · 17 Jul 2020
How Workplace Helped Moneypenny Support Their Remote Staff
Moneypenny uses Workplace from Facebook to support remote staff, boost engagement and monitor wellbeing with bots and chats.
Gabriel Avner · 3 Jul 2020