Workvivo, a Zoom company, and Adoreboard have announced their collaboration leveraging Adoreboard's AI-powered predictive insights platform to enhance the employee experience.
Adoreboard will support Workvivo's established listening and insights feature set to deliver actionable insights by measuring levels of emotional intensity in text feedback collected through Workvivo pulse surveys. This will assist global brands in quantifying employee trust and improving retention.
The AI platform has been incorporated into the Workvivo Boost Program, which comprises industry experts in Employee Engagement and Internal Communications. This team collaborates with customers to enhance various aspects of their employee experience, including strategy, content, and culture.
"When it comes to employee listening, we use the AI from Adoreboard to collate huge amounts of feedback responses and interpret the emotion behind each answer quickly," said Colum Nugent, Head of Professional Services at Workvivo.
Adoreboard shows us exactly how people are feeling and even goes a layer deeper by surfacing the prominent themes that will have the biggest impact on employee retention. Ultimately, we've seen that using insights surfaced by Adoreboard has had a massive impact on increasing employee satisfaction."
Over 14 months, Workvivo has noted a 5 percent to 8 percent rise in employee engagement among customers who integrated the Adoreboard platform to enhance their employee listening strategy.
"Workvivo is a leader in driving employee engagement," added Chris Johnston, Chief Executive of Adoreboard. "Combining their existing listening practices with the power of Adoreboard's executive-ready insights has the potential to deliver next-level employee engagement."
Adoreboard is employed by renowned brands like Procter and Gamble, Allstate, and Amazon to analyse employee data and reveal insights that bolster employee experiences.
Addressing the 'Trust Deficit'
New research from Adoreboard highlights a "trust deficit" among Fortune 100 employers, with trust in these organisations dropping by 10 percent post-COVID.
The study, conducted by data scientists at Adoreboard, analysed 750,000 online employee reviews over 45 months. Results showed that the call to "return to the office" was met with resistance, with 5 percent of employees "expressing sadness" at the idea. On the other hand, the "pandemic dividend" of improved work-life balance led to a 12 percent increase in employee trust.
