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Professional Services

Beyond Adoption — What Meaningful AI Engagement Actually Looks Like

Direct AI adoption is up. Productivity gains are not. Five workplace consultants explain why your usage metrics are masking a deeper problem, and what leaders need to do differently

Kristian McCann · 22 Jun 2026

The coveragemore on this topic

The Cost of Inaction: Harnessing AV and Collaboration to Unlock AI ROI

In this UC Today interview, host Kristian McCann sits down with Mick Heys, Vice President at IDC , and Nathan Budd, Senior Director of Consulting at IDC…

Kristian McCann · 10 Feb 2026

Roundtable

UC Today's 12 Trends of Christmas: Expert Predictions for 2026

Discover the top 12 UC and Collaboration trends for 2026 from industry experts. AI agents, cybersecurity, and more shape the future of UC.

Kieran Devlin · 12 Dec 2025