From Strategy to Reality: Closing the Enterprise AI Execution Gap
Why are so many organisations still stuck in AI pilot purgatory – and what does it actually take to move from experimentation to real operational impact?
Christopher Carey · 22 Jun 2026
Big UC Update 2026: VOSS
Host Kieran Devlin (UC Today) sits down with Mike Frayne, CEO at Voss, for the 2026 Big UC Update.
Kieran Devlin · 6 May 2026
What Does the Rise of Digital Sovereignty Mean for UC Tech Dominance?
Digital sovereignty could reshape UC tech as France backs state platforms, challenging Microsoft, Zoom, Zoho, the Cloud Act and EU AI rul
Kieran Devlin · 11 Mar 2026
BIG UC Update: CallTower's William Rubio on Global Growth, Partner-Led Growth and the Next Phase of AI in UC
CallTower’s William Rubio explains why Microsoft, Cisco, Zoom, Genesys, Five9, WhatsApp for Teams, Dual eSIM and practical AI matter for
Kieran Devlin · 9 Mar 2026
Your Migration Made Safe: How to Move Communication Records Without Breaking Audit Trails
Migrations are risky, but by undertaking a phased migration that protects the integrity of original communication records, companies can feel secure in their ability to maintain audit trails, demonstrate compliance, and avoid unnecessary operational disruption.
Kristian McCann · 3 Feb 2026
How to Bring Workers into the Office and Keep Them There
Why workplace readiness now decides RTO success: New Era Technologies on physical security, network engineering, mobile credentials and space optimisation. Publ
Kristian McCann · 27 Jan 2026
Mastering your Migration Ahead of the PSTN Switch Off
This PSTN switch off guide shows why migration is a digital transformation, covering AI, IP solutions, security, alarms and access contro
Kristian McCann · 15 Sept 2025
The Hidden Cost of Bad Calls: AI + Collaboration Demands Voice Clarity
Bad voice quality can undermine Copilot, chatbots and AI meeting assistants; UC Today explains why voice clarity, AT&T and Techtelligence now matter.
Rob Scott · 13 Aug 2025
SIPPIO’s Fleet Week 2025 Unpacked: AI-Driven Voice, Accelerating Channel Growth, & the Future of UC
SIPPIO’s Fleet Week 2025 shows how AI-driven voice, Microsoft Teams, Cisco Webex and Zoom can open channel growth and UC savings.
Christopher Carey · 7 Aug 2025
Big UC Update: Global Relay
Global Relay’s My Archive and in-house AI push show why regulated buyers need secure, compliant UC tools. Published on UC Today, for IT and compliance leaders.
Susie Harrison · 4 Aug 2025
The Latest UC News on Zoom Perspectives, Microsoft and OpenAI, and Teams Meetings While Driving
Why it matters: Zoom’s AI Workplace, Microsoft-OpenAI tensions and Teams meetings in Mercedes-Benz show where enterprise collaboration is heading. Published on
Kieran Devlin · 31 Jul 2025
How Data Can Optimize Owner-Operator Occupancy for Enhanced Tenant Experience
Data can help owner-operators boost occupancy and tenant experience. Published on UC Today, New Era Technology discusses AI, analytics, ESG and flexible workspa
Kristian McCann · 28 Jul 2025
Why UC and Contact Center Convergence Is a Game-Changer With VOSS
Watch on YouTube Kieran Devlin sits down with Bill Dellara, Chief Product Officer at VOSS , to unpack one of the biggest shifts happening in enterprise…
Kieran Devlin · 28 Jul 2025
The Enterprise Challenges of Managing Emergency Services in Your UC Setup
See why E911 compliance is harder in multi-vendor UC setups, and how Kurmi and RedSky cut provisioning time and errors.
Kristian McCann · 21 Jul 2025
A Day in the Life of an IT Director in 2030: Preparing for the Age of Intelligence
Why IT directors must shift from troubleshooting to AI strategy: Zoom Workplace, AI assistants, AI agents, governance, security and compliance. Published on UC
Rob Scott · 7 Jul 2025
Bridging the CX Gap: How Akixi Supercharges Microsoft Teams for Service Providers
Akixi helps service providers close the CX gap with Microsoft Teams Phone, analytics, CRM integrations and call recording.
Kieran Devlin · 23 Jun 2025
Transforming Customer Service: AI in Microsoft Dynamics 365 Contact Center
In this insightful discussion, UC Today's Susie Harrison sits down with Chris Goodwill, Strategic Partner Manager and Solutions Specialist at Symity , to…
Susie Harrison · 17 Jun 2025
Tata Communications' Guide to Smarter Collaboration Spaces
Future-proof meeting rooms with Tata Communications as enterprises tackle legacy UC, vendor lock-in and hybrid collaboration. Published on UC Today.
UC Today News · 9 Jun 2025
Why “Big Bang” Digital Transformations Are Failing - The Journey to Modern Work
New Era Technology says big-bang digital transformation fails; buyers should prioritise hybrid work, ESG, AI and smart building tech.
Guest Blogger · 9 Jun 2025
Nuwave & Continuant on Simplifying Legacy PBX Migrations with Teleport and iPilot
UC Today looks at how Nuwave's free Teleport migration tool, built with Continuant's iPilot, is helping partners simplify legacy PBX migrations to the cloud.
Rob Scott · 9 Jun 2025
AVIXA on InfoComm 2025: AI, Hybrid Work & the Future of Pro AV
With a focus on how artificial intelligence, hybrid work, and software evolution are redefining the modern workplace, this conversation is essential viewing for AV professionals, technology buyers, and anyone interested in where the ProAV industry is heading.
Kieran Devlin · 5 Jun 2025
Delivering Outcomes and Experiences with a Full Stack AV Platform
Q-SYS shifts AV to a full-stack platform, helping buyers cut silos and future-proof spaces with cloud, AI, Core 24 and Vision Suite. Published on UC Today.
Kieran Devlin · 4 Jun 2025
How Nuwave Tames UC Complexity and Delivers Simplified, Scalable Service Management
Mark Bunnell, COO and co-founder of Nuwave , reveals how the company's iPilot platform is transforming unified communications service management for…
Kieran Devlin · 2 Jun 2025
How to Customise Your Agentic AI Journey with Zoom
David Dungay sits down with Robin Bunevich, Product Marketer at Zoom , to explore the next evolution of AI in the workplace: customizable agentic AI.
David Dungay · 21 May 2025
Prioritising the Human Element in AV Design
Watch on YouTube In this insightful conversation, UC Today's Kristian McCann speaks with Meg Madison, SR VP and Chief Human Resources Officer at Shure…
Kristian McCann · 21 May 2025
Big UC Update: Kurmi Software
Discover enterprise UC automation solutions from Kurmi that help enterprises manage complex unified communications environments efficiently.
David Dungay · 21 May 2025
Why Direct Routing Still Dominates for CSPs
Why Direct Routing still matters for CSPs: Dstny says Microsoft Teams voice, automation and global scale keep it competitive against Operator Connect and Teams
David Dungay · 19 May 2025
Mastering Microsoft 365: How VOSS Powers Optimisation, Automation and Analytics
Why Microsoft 365 optimisation matters: Published on UC Today, VOSS explains automation, analytics and AI for enterprises managing Microsoft 365.
Kieran Devlin · 7 May 2025
The Future Is Multimodal: How AI Is Redefining Business Conversations
Multimodal AI is lowering costs and improving voice, text and visual support. Published on UC Today, Telnyx CEO David Casem explains why.
Susie Harrison · 6 May 2025
Zoom Unleashes Agentic AI
Zoom’s AI Companion now acts as an agent, helping workplace buyers automate workflows, personalise AI and manage privacy. Published on UC Today.
David Dungay · 20 Mar 2025
Big UC Update: Shure
Shure CTO Sam Sabet explains why AI, hybrid workspace audio and enterprise communication tools matter for buyers. Published on UC Today.
Kristian McCann · 12 Mar 2025
Unlocking Smarter Cloud Telephony with VOSS Discover
See how VOSS Discover helped a large multinational audit cloud telephony and drive cloud transformation savings. Published on UC Today.
Kieran Devlin · 7 Jan 2025
Big UC Update: SIPPIO
See why SIPPIO’s go-to-market and implementation strategies matter for UC buyers, in UC Today’s interview with Steve Forcum on products and innovation.
Kieran Devlin · 11 Dec 2024
Teleporting Into the Future - 2025, The Year of Seamless Migration?
Watch on YouTube. UC Today's David Dungay speaks to Mark Bunnell, COO at Nuwave .
David Dungay · 5 Dec 2024
'We've Chosen Cisco Twice' - Why Akamai Came Back for More
UC Today's Tom Wright hosts Cisco's Aruna Ravichandran and Akamai's Nikki Parsons .
Tom Wright · 23 Oct 2024
Cisco VP's Top 3 AI Announcements from WebexOne 24
Cisco’s WebexOne AI updates show why open LLM integration and private data matter for workplace tech buyers. Published on UC Today.
Tom Wright · 23 Oct 2024
IT Leadership: From Drugs To Lipstick To Football
Why people matter as much as technology in IT leadership, from Arsenal and Superdrug to Ethos Chain. Published on UC Today.
Kieran Devlin · 23 Oct 2024
UC Expo: Exploring CX Success and Digital Innovation in Football With Southampton FC
UC Today’s Kieran Devlin spoke to Huw Fielding, IT Director at Southampton FC , at this year’s UC Expo about the following: 1) Huw's talk on CX in…
Kieran Devlin · 3 Oct 2024
The Opportunities and Challenges for AI in the AV Industry
AI is reshaping AV and education, but buyers need to manage the risks. UC Today looks at AVer Europe, ProAV and what comes next.
Susie Harrison · 3 Oct 2024
Empowering Organisations to Effortlessly Migrate, Operate and Optimize UC in the Cloud
UC buyers need visibility in cloud migration. Published on UC Today, Variphy helps partners migrate, operate and optimise UC across multi-vendor environments.
Kieran Devlin · 8 Aug 2024
CEO Chat: Is UC Dead? 8x8 CEO Says No!
Why UC is not dead for buyers: 8x8 CEO Samuel Wilson on UC and CC convergence, digital contact centres and generative AI from OpenAI and Google. Published on UC
Dave Michels · 30 Jul 2024
Navigating the Shift from Telco to Techco with Voiceflex
Why telcos are shifting to techco matters for buyers seeking growth. Published on UC Today, Voiceflex and James Arnold-Roberts explain the trend.
Susie Harrison · 24 Jul 2024
Maximising Contact Centre Performance Through Data
Data analytics can help contact centres improve productivity and cut costs. UC Today speaks with Akixi chairman Martin Mahler on 2024 challenges.
Kieran Devlin · 8 Jul 2024
Digital Workplace Maturity - How Evolved is Your UC Stack?
VOSS and Microsoft Strategy explain UC stack maturity, adoption and ROI, helping buyers optimise digital workplace management.
Tom Wright · 14 Jun 2024
User Adoption and Customer Experience in Workplace Technology
User adoption drives workplace tech value as Deloitte’s Aaron Roe joins Craig Durr on UC Today to discuss collaboration, CX and virtual working.
Craig Durr · 10 Jun 2024
How MSPs can Bill the Future of Microsoft Services
Watch on YouTube UC Today's David Dungay speaks to William Rubio, CRO, CallTower and Dave Michels, Founder, TalkingPointz about the opportunity for MSPs…
David Dungay · 7 Jun 2024
AI and Multi-Camera Experiences Top of Mind at InfoComm
Watch on YouTube In this session, Craig Durr, Analyst and Collaboration Specialist spoke to David Dungay about the major themes of InfoComm.
David Dungay · 4 Jun 2024
Visibility and Control are Key for Mastering Service Management
Visibility and control are key to service management as UC Today speaks with Nuwave COO Mark Bunnell on AI, ML and vendor selection.
David Dungay · 21 May 2024
Avaya CEO on Acquisitions, Partnerships and His First Two Years at the Helm
Avaya’s Edify acquisition and two years under CEO Alan Masarek signal change for buyers tracking Avaya Engage, partnerships and UC strategy on UC Today.
Tom Wright · 14 May 2024
Navigating Cloud Challenges: Life Extension's Path to UCaaS + CCaaS Innovation
UCaaS and CCaaS migration matters as Life Extension shares lessons from on-premise to cloud, with AI, Cisco and 200-agent contact centres. Published on UC Today
Rob Scott · 29 Mar 2024
From Now to Next Exploring GoTo's Pace of Innovation
GoTo’s new AI contact centre tools, GoPilot, sentiment detection and translation show why UCaaS and CCaaS buyers should care. Published on UC Today.
Rob Scott · 29 Mar 2024
From Selection to Success: Gannett Fleming's Microsoft Teams Migration Journey
Why Gannett Fleming chose Microsoft Teams matters for buyers weighing migration, training and engagement. Published on UC Today, with Copilot AI.
Rob Scott · 28 Mar 2024
Which of Teams Premium and Copilot Works Best For You?
Watch on YouTube. UC Today's Kieran Devlin speaks to Wesley Budd, Strategic Partner Manager of Microsoft and MTR Vendors at Symity .
Kieran Devlin · 27 Mar 2024
Shaping the Future of Hospitality Communications
How hotels can solve 2024 communications challenges with Yeastar, VTech and Snom, as UC Today explores hospitality communications.
Kieran Devlin · 27 Mar 2024
RingCentral on the New Era of Web Events
Watch on YouTube UC Today's Tom Wright hosts Severine Hierso from RingCentral .
Tom Wright · 21 Mar 2024
Taking a Holistic Approach to UC in The Public Sector
Watch on YouTube UC Today's David Dungay speaks to Andrew Elia, VP of East Region & Public Sector, AudioCodes & Zeus Kerravala, Founder of ZK Research .
David Dungay · 28 Feb 2024
Preparing for the Future of Voice in UC
Watch on YouTube UC Today's Kieran Devlin speaks to Joel Keene, Product Manager at Continuant , and Mark Bunnell, COO at Nuwave .
Kieran Devlin · 12 Feb 2024
A Journey to the Modern Day Workplace
Black Box and Mitel discuss modern workplace trends, transformation challenges and how businesses can move to the new era.
Kieran Devlin · 29 Jan 2024
Transforming Customer Interactions by Integrating UC and CX with 8x8 - UC Trends 2024
Watch on YouTube. In this session, Dhwani Soni, Global VP of Product Management, Design & Operations, 8x8 , talks to the benefits of a combined UC and CX…
David Dungay · 22 Jan 2024