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NewsUC&C22 Jul 2021 · 1 min read

Salesforce Completes Slack Acquisition

Salesforce’s Slack acquisition adds digital HQ and Customer 360 CRM features, shaping hybrid work with audio and video tools.

Salesforce Slack acquisition complete

Salesforce has completed its $27.7bn acquisition of Slack.

The deal, which was first announced last November, will see Salesforce integrate Slack’s technology into its Customer 360 CRM suite.

Marc Benioff, Salesforce CEO, said: “We couldn’t be more excited to have Slack as part of the Salesforce family, combining the number one CRM and the trailblazing digital platform for the work anywhere world.

“Together we’ll define the future of enterprise software, creating the digital HQ that enables every organisation to deliver customer and employee success from anywhere”

Slack CEO and co-founder Stewart Butterfield will remain in his position as part of the deal, while Salesforce has confirmed that it will retain the Slack branding.

Butterfield said: “We have a once-in-a-generation opportunity to rethink and reshape how and where we work.

“Salesforce and Slack are uniquely positioned to lead this historic shift to a digital-first world. I could not be more excited for what’s to come.”

Salesforce said that the acquisition will help businesses create cloud headquarters, with employees set to continuing working remotely, at least part of the time.

Slack recently launched a new set of features that bring audio and video communications into the fold.

The firm’s head of UK, Stuart Templeton, also recently talked UC Today through some impressive UK growth figures. Watch the full interview here.

 

 

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