Even before global pandemics pushed us all to discover the benefits of the virtual world, UC Today was championing the digital. Our UC Summit introduced today’s unified communications and collaboration vendors to a world of exceptional virtual experiences, complete with speaker sessions, unique content, and endless learning opportunities.
Now RingCentral, one of the market leaders in cloud communications, is taking advantage of our virtual venue to deliver an exclusive new experience to the landscape. The RingCentral Contact Centre Virtual Expo is launching on Monday the 20th of April 2020.
What to Expect from the Virtual Expo
RingCentral’s incredible event comes at a critical moment in the history of customer interaction, where businesses are under more pressure than ever before to deliver the right communications in a space rife with confusion and uncertainty.
The RingCentral Virtual Expo will concentrate on customer experience and how businesses can enhance the moments they share with customers in the new marketplace. You’ll have a chance to explore the benefits of RingCentral Engage and how this technology can make a measurable difference to the customer experience.
RingCentral will be delivering sensational advice, customer stories, and more, all designed to help modern companies make the most of the virtual world in their customer experience strategies.
The event aims to show attendees:
- How working from home can be beneficial for business.
- How to discover what customers need, so that you can deliver the right outcomes
- How to translate beneficial employee experiences into higher customer satisfaction
All attendees will leave the Virtual Expo with plenty of data-driven insights to guide their contact centre towards incredible customer satisfaction. What’s more, you’ll even get ideas on how you can boost productivity and reduce costs.
