RingCentral and Vodafone have upgraded their shared collaboration and calling platform to enhance the experience of mobile users.
The two vendors have introduced updates to their Vodafone Business Unified Communications (VBUC) platform, powered by Vodafone's mobile network and RingCentral's mobile applications, which provide users with a unified experience for making calls, sending messages, and launching HD quality video meetings. The intention is to seamlessly turn a user's iOS or Android device into an extension of their office.
Yves Desmet, Senior Vice President, International Service Providers, RingCentral, commented:
At RingCentral we are focused on bringing people the best communications capabilities across team messaging, video meetings, and a cloud phone system. We are delighted to go one step further with our partnership with Vodafone, bringing to the market a powerful differentiated solution which puts mobile at heart of the user experience. VBUC new capabilities will enable customers to work anywhere on any device, simplifying the way they communicate to answer most of today’s hybrid work concerns."
The application of a Unified Directory system enables users to easily connect and collaborate with colleagues across the business, including those without a VBUC license.
While this service was launched last year for large-scale enterprise businesses, the platform has also been expanded to suit the requirement of SMBs.
The upgraded solutions intend to streamline businesses' adaptation to hybrid and remote working, allowing them to adjust to employees communicating on the go and from any device. It will also enable organizations to replace outdated fixed telephone systems without excessive red tape, especially those preparing for the ISDN and PTSN networks to shut down in 2025.
Claire Harris, Head of Small, Medium and Enterprise, Vodafone UK, said: "At Vodafone, we are committed to providing businesses with access to market-leading communication solutions, powered by our award-winning network.
"These new enhancements effectively turn employee mobile devices into a true and complete extension of the office, which is positive news for those who work remotely, are constantly on the go or constantly have connectivity issues with their broadband - which ultimately affects business efficiency and productivity."
