Comms provider Maintel has transferred its stock and inventory management to UK channel services firm Agilitas IT Solutions.
Agilitas has been given a five-year contract, with Maintel saying it has an SLA-based service that it can rely on.
“Maintel has collaborated with Agilitas to provide a flexible, automated and well-integrated inventory management service that will enable the company to grow, and enhance the speed of delivery at scale in-line with our ambitious growth plans,” said Maintel.
Maintel is using Agilitas’ inventory-as-a-service system InventoryAssure+. The service provides engineering resources coupled with multi-vendor tech spares to support customers, as well as the nationwide storage and distribution of all project stock.
Agilitas’ as-a-service model means services can be “flexed” to meet Maintel’s exact requirements both at an operational and commercial level.
Gillian Bailey, Operations Director at Maintel, said: “The transition to Agilitas was well planned, managed and executed, and even when we had the inevitable teething problems in early life, they came to the table with realistic solutions and a ‘can-do’ attitude.
“Our customers have undoubtedly benefited from this partnership, we were ‘OK’ at logistics prior to the outsource, but we lacked automation and a general logistics know-how. However, now that we are working with Agilitas, we can see what a real logistics organisation can do in terms of systems, processes, spares profiling and logistics best practice"
Maintel says it can now control costs in line with revenue and scale according to its evolving business model and customer requirements, delivering a pricing model that can be used to retain existing contracts and acquire new customers - a model that is already proving effective following a series of new contract wins, said the vendor.
