From job cuts and seat gains to a suspicious-looking package, here are extracts from popular news stories this week.
Avaya Braced for $26m Hit as Job Cuts Begin
Avaya expects to be hit by $26m in costs as it begins cutting jobs.
The struggling UC-CC firm has not revealed how many roles it expects to axe but has said it plans to save between $225m and $250m annually.
In an SEC filing, Avaya said:
“The Company estimates that it will incur approximately $23 million to $26 million in pre-tax restructuring charges, all of which are expected to be in the form of cash-based expenditures and substantially all of which are expected to be related to employee severance and other termination benefits.”
The Story So Far
Avaya’s share price has been on the slide for some time amid disappointing quarterly results. This culminated in the acrimonious sacking of CEO and long-time servant Jim Chirico at the end of July.
A Closer Look at the New Teams Rooms
Microsoft has revamped its Teams Rooms pricing tiers with some fan fair, but is all as it seems?
- ‘Teams Beats Traditional Contact Centres’ – Resonate
- Enreach launches Operator Connect for Microsoft Teams in Europe
- Dialpad Offers License-Free Routing for Teams
The new Microsoft Teams Rooms Pro offers users a comparable set of features to the existing Teams Rooms Premium for $10 cheaper per device. However, the new lower tier is stripping away advanced features, such as Front Row. to create Microsoft Teams Rooms Basic.
Previously, the lower tier contained all of the same features as the upper tier; it just did not have Teams Rooms Managed Services.
If Standard package customers wish to retain many of the features they have been using, they will be forced to pay more than triple the price for them by upgrading to a Microsoft Teams Rooms Pro account.
What’s New at Workplace? September 2022 Update
Workplace from Meta has announced new products and feature releases for September.
- UC Hospitality Case Study in Focus: Workplace from Meta and Honest Burgers
- Non-Profit UC Case Study in Focus: Workplace from Meta and WWF
- Financial Services UC Case Study in Focus: Meta Workplace and Metrobank
The releases included new customisation functionality for Workplace admins and new courses in the Workplace Academy.
The online collaboration software tool, Workplace from Meta, provides monthly updates of its latest innovations.
New Insights and Customisation Options
Workplace has now introduced the capability for admins to export workplace integrations into CSV files.
The new functionality will allow admins to view usage data to see how their users are engaging with Workplace integrations.
Google Meet Automatically Adjusts the Volume
Google Workspace announced its weekly update which includes an automatic volume adjustment feature in Google Meet.
