RingCentral’s CEO, Vlad Shmunis, called the company’s Q1 2023 earnings results “a solid start to the year”.
- Avaya CEO on Revamped RingCentral Partnership
- RingCentral and Vodafone Upgrade Platform to Enhance Mobile
- UC in Financial Services Case Study: haysmacinytre and RingCentral
Arguably, Shmunis has understated RingCentral’s success, with total revenue growing 14 percent year-over-year to $534 million, exceeding the high end of the guidance range, and other expectation-defying results.
The CEO was positive about the future, partly due to key product innovations, including RingCentral for Teams 2.0, RingSense, RingSense for Sales, RingCentral for Frontline Workers, and RingCentral Overlay.
Vlad Shmunis, RingCentral’s Founder, Chairman and CEO, said:
“We had a good first quarter, as we exceeded the high end of guidance across key metrics.
“Our open platform, deep integrations to top third-party applications, 99.999% reliability, global reach, and integrated UCaaS and CCaaS platform continue to resonate with customers and distinguish RingCentral from competitors.
“We also introduced several new products and features this quarter that we believe further differentiate our platform.”
RingCentral exceeded the high end of guidance across key metrics.
As well as beating total revenue predictions, the company was also ahead on subscription revenues with a revenue increase of 16 percent year-over-year to $508 million.
Annualised Monthly Recurring Subscriptions (ARR) were up, as was the Mid-market and Enterprise ARR.
RingCentral’s Non-GAAP operating margin was 17.2 percent, up 680 basis points year-over-year, making it a quarterly record.
Shmunis explained that its higher margins were the result of cost discipline, operational efficiencies, and reaping the rewards of last year’s actions.
Such actions, he believes, have put them in a strong position for when the broader market recovers.
Although the macro market environment “remains uncertain”, according to Shmunis”, RingCentral is focusing on the elements within its control, which include innovation and a disciplined approach to profitability.
RingCentral for Teams 2.0
One such innovation that Shmunis expressed optimism about was RingCentral for Teams 2.0. He said: “We believe that we simply, at this point, have the best Teams integration in the market today in the universe. It’s a completely seamless experience.
“What we have heard from customers, loud and clear, is that if they have standardized on Teams, they would much prefer to operate within the Teams' single pane of glass.




