Zoom's revenue results for Q2 of the fiscal year 2023 have been branded "disappointing" by the company's CFO, Kelly Steckelberg.
The company's senior team spoke on an earnings call where Zoom confirmed it had a total revenue of $1bn for Q2, up eight per cent year over year.
"In Q2, total revenue grew 8% year over year to $1.099 billion, approximately $16 million below the low end of our quarterly guidance," she commented.
"A stronger U.S. dollar, which had an impact of approximately $8 million, weaker new Online sales, and to a lesser extent backend linearity in the quarter were the biggest factors contributing to the miss.
"We recognize that the revenue results are disappointing and below our expectations as we navigate the current environment."
Despite the disappointing revenue made across Q2, Zoom had seen product growth throughout the period, with Zoom Phone being key to the company hitting several milestones.
Steckelberg added: "Our platform strategy is playing out very well and Zoom Rooms and Zoom Phone are critical components of that strategy.
"In fact, Zoom Phone was a real star in Q2, hitting several milestones. The number of customers with 10,000 or more paid seats increased 112% year over year.
"In addition, we broke our record for the largest Zoom Phone deal twice; first with a global retailer, and then with a global bank - both with more than 125,000 seats.
"Deals like these led Zoom Phone to post a record quarter and surpass 4 million seats in August."
Zoom had only recently surpassed hit three million seats sold worldwide during the first quarter of the fiscal year.
The company also revealed that it now has approximately 204,100 Enterprise customers, with the figure being up 18 per cent from the same quarter last year.
