Microsoft Teams
UCaaS Update: CallTower talks Microsoft and Cisco
CallTower discusses Microsoft UCaaS, security and Webex Teams updates, helping workplace tech buyers track end-to-end collaboration platforms. Published on UC T
David Dungay · 5 Jan 2021
Migrating Telephony to the Cloud – the Final Frontier
Why telephony migration still matters: Pure IP helps enterprises move PBX voice to Microsoft Teams via Direct Routing, with cloud enablement and discovery. Publ
Maya Middlemiss · 5 Jan 2021
The UC Battleground: Will M&A Skyrocket in 2021?
M&A could reshape UC in 2021 as RingCentral, Cisco, Slack, Salesforce, Microsoft, Zoom and Google chase new tech.
Rob Scott · 24 Dec 2020
It’s Time to Integrate or Compromise CX
Integration is now vital for CX: Five9 says UCaaS, CCaaS, Microsoft Teams and Salesforce data must connect to avoid siloed service. Published on UC Today.
Rob Scott · 22 Dec 2020
Understanding the Benefits of Unified Communications in 2021
Why UC matters in hybrid work: Published on UC Today, see how Microsoft Teams, cloud, video, collaboration apps and wearables support the future of work.
Rob Scott · 21 Dec 2020
Updates to Microsoft Teams Phones December 2020
Teams Phones December 2020 updates bring video, screensharing, sidecars and GCC support, helping buyers boost productivity on Microsoft Teams.
Rebekah Carter · 18 Dec 2020
White-label Solutions for Video Collaboration
While Microsoft Teams, Zoom, and Cisco carve up the enterprise market between them there are millions of small and medium-sized businesses who are in need…
Maya Middlemiss · 18 Dec 2020
NFON UK to Offer One-Click Call Recording Integration
NFON UK’s one-click ASC Recording Insights for Microsoft Teams helps contact centres and regulated firms meet compliance in Office 365. Published on UC Today.
Gabriel Avner · 18 Dec 2020
Microsoft Teams Introduces New Ways to Celebrate the Holidays
With office celebrations on hold for this festive season, Microsoft Teams is introducing a new way to have some fun for the holidays.
Rebekah Carter · 17 Dec 2020
Avoiding Overwhelm with MS Teams
Kurmi simplifies Microsoft Teams admin, onboarding and direct routing with a single-pane portal, saving time and reducing errors.
Maya Middlemiss · 17 Dec 2020
Top Moments in Unified Communications from 2020
How can we sum up 2020? The words “unexpected,” “unpredictable” and “unprecedented” have become so commonplace over the last 12 months that they just seem…
Rob Scott · 16 Dec 2020
Enhancing CX with Microsoft Teams and Vonage
There are a lot of integrations created to enhance the Microsoft Teams user and end-user experience.
Ian Taylor · 16 Dec 2020
Top UC Themes for 2021
Looking back on any trends pieces published around this time last year, we can all agree that predicting the future can be a tricky job.
Maya Middlemiss · 16 Dec 2020
UC Trends 2021 – Unified Communications Round Table
COVID-19 accelerated UC adoption as firms moved to cloud, Zoom, Microsoft Teams, Slack and Salesforce. Published on UC Today.
UC Today News · 15 Dec 2020
Bridging the Contact Centre Gap with Teams
Why contact centres need Teams, Five9 and CallTower to close the knowledge gap and support hybrid work. Published on UC Today.
Gabriel Avner · 15 Dec 2020
'Coopetition' is the Future of Business Comms
Coopetition is reshaping contact centre tech, cloud and Microsoft Teams integrations as Soluno, Zoom and Mitel push digital-first UC. Published on UC Today.
Ian Taylor · 15 Dec 2020
What’s New in Microsoft Teams: December Round Up
Microsoft Teams adds new voice, meetings and calling features, noise suppression, polls, Teams Phones, devices and admin tools.
Rebekah Carter · 14 Dec 2020
Big News You May Have Missed
It’s time for another festive roundup of the best stories from December. This year has been packed with surprises for many of us, and we’re all waiting…
Rebekah Carter · 14 Dec 2020
Slack Acquisition Welcomed by Partners
Why it matters: Salesforce’s Slack buy gives buyers a stronger Teams alternative, as partners say Microsoft 365 adoption is rising. Published on UC Today, the d
Elliot Mulley-Goodbarne · 11 Dec 2020
Microsoft Teams to End Support for Internet Explorer 11
Microsoft Teams will stop supporting Internet Explorer 11, pushing Microsoft 365 users to Edge and IE mode for legacy apps.
Ian Taylor · 11 Dec 2020
How Does the Microsoft Teams Built-in Wiki Work?
This explains Microsoft Teams built-in Wiki and why it matters for collaborative knowledge sharing across channels.
Rebekah Carter · 10 Dec 2020
Microsoft Teams Gets CarPlay Support for Calls
Microsoft Teams adds CarPlay support for calls, helping mobile workers use Siri and hands-free UCaaS while on the move.
Rebekah Carter · 9 Dec 2020
Tollring Launches Analytics 365 for Microsoft Teams
Tollring’s Analytics 365 adds Microsoft Teams call recording and collaboration analytics to improve engagement, productivity and wellbein
Rob Scott · 9 Dec 2020
Looking Back at Cloud Comms in 2020 with VanillaIP
Looking back on 2020, Iain Sinnott, Sales and Marketing Director, VanillaIP , said the year was a little bit like being a part of the mission control team…
Ian Taylor · 7 Dec 2020
Beyond Collaboration: Using Microsoft Teams with Contact Centre Features
Learn why Teams Direct Routing and Toku4Teams can add IVR, call queues and CRM integration without replacing telephony.
Linoy Doron · 7 Dec 2020
Zero Trust, Total Verification with Core
Zero trust now matters as remote work expands the attack surface. Published on UC Today, Core and Microsoft show how biometric, device and session verification
Maya Middlemiss · 7 Dec 2020
Unify Square Expands Software Services for Remote Work
Leading monitoring and management solution for Microsoft Teams and Zoom, Unify Square, recently announced a new range of innovations and service…
Rebekah Carter · 4 Dec 2020
What's Next for the Microsoft Teams WFH Experience?
WFH buyers need better Teams audio and devices as AudioCodes expands Microsoft Teams deskphones, C450HD trials and C470HD bundles. Published on UC Today.
Ian Taylor · 4 Dec 2020
Microsoft Teams Introduces Device as a Service
Microsoft Teams is taking the UCaaS market by storm, with 115 million daily active users , and a growing community of dedicated fans.
Rebekah Carter · 3 Dec 2020
Salesforce Acquires Slack - Will They Take on UCaaS?
Salesforce’s $27.7bn Slack deal could sharpen its challenge to Microsoft Teams and UCaaS. Published on UC Today, here’s why buyers should care.
Ian Taylor · 2 Dec 2020
8x8 Voice for Microsoft Teams is Gaining Popularity
Leading integrated cloud communications solution provider, 8x8, recently announced exciting news.
Rebekah Carter · 2 Dec 2020
Microsoft Technical Community Reaches 200k Members
Microsoft recently published a blog on its Technical Community forum, celebrating the fact that it had reached the milestone of 200,000 members.
Rebekah Carter · 2 Dec 2020
Uboss to Launch Webex Teams Integration
Uboss will unveil Webex for BroadWorks at Cisco WebexOne, giving Cisco and BroadSoft users Webex Teams, messaging and flexible bundles. Published on UC Today.
Ian Taylor · 2 Dec 2020
The UC Tsunami: Time to Sink or Swim
Why it matters: 2020 made Microsoft Teams, Zoom and UCaaS essential for remote work. Published on UC Today, see how cloud UC is reshaping work.
Rob Scott · 2 Dec 2020
Microsoft Overhauls Teams Calling with Latest Features
Microsoft overhauls Teams Calling with OneDrive, SharePoint, CarPlay, spam call checks and call transfer updates. Published on UC Today.
Ian Taylor · 1 Dec 2020
Microsoft Teams December Update 2020 - Christmas Special🎄
Microsoft Teams hits 115 million DAU as Slack joins Salesforce, with Gartner MQ, AI noise suppression and apps in meetings.
Rob Scott · 1 Dec 2020
Mondago Announces Go Integrator Cara
Mondago have just announced their newest desktop CTI and CRM integration product, Go Integrator Cara. With 267 integrations at the time of launch
Joshua Felder · 30 Nov 2020
Microsoft Teams Apps - Catching up to Slack & Zoom?
Microsoft Teams adds meeting apps, Power Automate, Power Virtual Agents and Dataverse, closing in on Slack and Zoom.
Ian Taylor · 30 Nov 2020
Salesforce is Now in Talks to Purchase Slack
Salesforce in talks to buy Slack, a deal that could reshape collaboration and challenge Microsoft Teams and Cisco Webex. Published on UC Today.
Rebekah Carter · 30 Nov 2020
Big News You May Have Missed
Why it matters: Gartner named Microsoft, RingCentral, Cisco, Zoom and 8x8 UCaaS leaders as cloud licenses rise. Published on UC Today.
Rebekah Carter · 30 Nov 2020
Microsoft Bakes Deep App Integrations into Teams
Microsoft Teams adds deep app integrations, with Monday.com, Asana, Slido and Forms, helping workplace buyers make meetings more productive. Published on UC Tod
Rebekah Carter · 27 Nov 2020
Created to SeRVE by Pure IP
Pure IP’s SeRVE gives enterprises flexible cloud voice, managed services and 24/7 support, with Teams and PSTN replacement options. Published on UC Today.
Maya Middlemiss · 27 Nov 2020
European Perspectives on UC Transformation
As the year-end approaches, commentators strive for new metaphors and superlatives to convey the shifts that 2020 has brought to UC and collaboration.
Maya Middlemiss · 27 Nov 2020
Discover Microsoft Teams Cloud Calling
Microsoft Teams Cloud Calling brings PSTN, call queues and auto-attendant into Teams, helping buyers cut telephony complexity. Published on UC Today.
UC Today News · 26 Nov 2020
SCB Global Emphasises Importance of Bespoke Approach to Microsoft Teams
‘Bespoke’ is an overused term that has different meanings for organisations depending on their varying needs, budgets and technical awareness.
George Malim · 25 Nov 2020
The Rise of Cloud Collaboration - Delivering Teams you can Count on
The growing worldwide adoption of remote working as a result of COVID-19 is unquestionably the main driver of major changes in the way we work.
George Malim · 25 Nov 2020
Using Microsoft Teams as a PBX – Good or Bad?
See why Microsoft Teams PBX can cut hardware and telephony costs, with PSTN, Phone System and calling plan limits.
UC Today News · 24 Nov 2020
Re-Invite - Trending News about Gartner, Microsoft Teams and Cisco
Why it matters: Gartner’s 2020 UCaaS and CCaaS Magic Quadrants, Microsoft Teams bill savings and Cisco updates shape buyer decisions. Published on UC Today.
Rob Scott · 24 Nov 2020
Fuze productfest 2020 Unveils New Solutions and Previews Future Innovations
Fuze recently hosted its productfest 2020, which showcased newly launched products and revealed future innovations.
George Malim · 24 Nov 2020
Talking Teams Event Helps Attendees Understand and Implement Direct Routing
It’s no secret that the way businesses communicate and collaborate has changed significantly over recent months.
Rebekah Carter · 20 Nov 2020
SCB Global Details Full-House Approach for Successful Teams Operations
Many organizations that utilize Microsoft Teams struggle to realize the full benefits of the technology and available features due to complex multi-vendor environments that create silos within the solution
George Malim · 20 Nov 2020
Coronavirus Paves the Way for Gamma’s new Cloud Distribution Tier
COVID-19 has pushed Gamma to add an Authorised Distributor tier for Teams, Direct Routing and cloud marketplaces. Published on UC Today.
Elliot Mulley-Goodbarne · 20 Nov 2020
Are 4K Webcams Work-from-Home Friendly?
Why 4K webcams may not suit work-from-home: JPL says 1080p is enough for Teams and Zoom, with bandwidth limits and UK network strain. Published on UC Today.
Rob Scott · 20 Nov 2020
Is Microsoft Teams Considered to Be UCaaS?
As-a-Service is increasingly becoming the default rather than a nice-to-have in the unified communications world.
UC Today News · 19 Nov 2020
Huddl.ai vs Microsoft Teams: Take Your Pick
Huddl.ai vs Microsoft Teams shows why AI meetings, Microsoft 365, direct routing and integrations matter to buyers.
Rebekah Carter · 18 Nov 2020
Zoom Settles with FTC, Continues Beefing up Security
Zoom settles with the FTC over security claims, as it expands encryption, bug bounty and Zoombombing protections. Published on UC Today.
Ian Taylor · 18 Nov 2020
Gartner Magic Quadrant for UCaaS 2020 Revealed
Gartner’s UCaaS Magic Quadrant 2020 shows why Microsoft Teams, RingCentral, Cisco Webex, Zoom and 8x8 matter for cloud buyers.
Rebekah Carter · 18 Nov 2020
Jabra Evolve Series Achieves Microsoft Teams Certification
Jabra Evolve Series is now Microsoft Teams certified, boosting integration, call control and collaboration. Published on UC Today, plus PanaCast and Speak 750.
Rebekah Carter · 18 Nov 2020
Security and Compliance in Microsoft 365
Why Microsoft 365 security and compliance now matter for hybrid work: Core's webinar with Microsoft covers Teams, governance, data loss, e-discovery and legal h
Maya Middlemiss · 18 Nov 2020
The New Normal Entails a Renewed Approach to UC Billing Communications
Why billing now matters: UC providers need cross-platform analytics for remote work. Published on UC Today, Soft-ex helps with Zoom, Teams and Cisco.
Linoy Doron · 17 Nov 2020