Microsoft Teams
Microsoft Launches Teams Automated Monitoring for Meeting Quality
Microsoft Teams adds automated meeting quality monitoring, helping admins catch audio, video and sharing issues faster. Published on UC Today.
James Stephen · 20 Oct 2023
Amazon Reportedly Close to Signing $1 Billion Microsoft 365 Deal
Amazon is allegedly close to signing a contract worth over $1 billion with Microsoft to subscribe to one million Microsoft 365 licenses for its corporate…
Kieran Devlin · 19 Oct 2023
Operator Connect and Conversation Intelligence: What’s in it For Service Providers?
Operator Connect plus Dubber conversation intelligence in Microsoft Teams helps service providers cut churn, boost ROI and compliance.
Rebekah Carter · 19 Oct 2023
Major Teams Premium Update Lands to Enhance Collaboration
Microsoft Teams Premium adds Chapters, Topics, Intelligent Recap, webinar emails and admin analytics for better collaboration.
Kieran Devlin · 19 Oct 2023
Finance Transformation Business Expands Capabilities with Microsoft Teams
BlackLine adds Microsoft Teams and D365 Connector updates, giving finance teams real-time alerts and faster close workflows. Published on UC Today.
Kieran Devlin · 18 Oct 2023
Enhancing Collaboration: Bridging the Gaps in Microsoft Teams
The world of business communications has changed drastically in recent years. As hybrid and remote work continue to change the landscape, and new methods…
Rebekah Carter · 18 Oct 2023
How to Enable the New Version of Microsoft Teams
Employees and business leaders have been eagerly anticipating the arrival of the new version of Microsoft Teams since it was announced at Enterprise…
Rebekah Carter · 18 Oct 2023
Navigating the Teams Call Recording Scene
Why Teams recording gaps matter: Oak Innovation’s Microsoft-certified ClarifyGo uses Compliance Recording Graph API to capture PSTN, Teams calls and meetings. P
Maya Middlemiss · 17 Oct 2023
Skype Accounts Being Hacked to Spread Malware, Teams Also Targeted
Trend Micro says hacked Skype and Teams accounts are spreading DarkGate malware, raising risk for Microsoft collaboration users.
Kieran Devlin · 17 Oct 2023
Crestron’s Automate VX Bags 'First of its Kind' Teams Certification
Crestron’s Automate VX gains first Microsoft Teams Room Device certification for large rooms, boosting multi-camera video for hybrid meetings. Published on UC T
James Stephen · 16 Oct 2023
How to Change Your Background on Microsoft Teams
Read similar advice to changing your Teams background
Rebekah Carter · 15 Oct 2023
Big UC News from Microsoft, G12 Communications, and Alcatel-Lucent Enterprise
Microsoft Teams gains faster GA app, Viva AI skills and Amplify, while Momentum buys G12 Communications and ALE expands Rainbow Hub. Published on UC Today.
Kieran Devlin · 13 Oct 2023
Microsoft: Generative AI Can Be 'Usefully Wrong'
Microsoft has outlined its belief in users actively collaborating with AI, stating that generative AI's responses can be "usefully wrong".
Kieran Devlin · 12 Oct 2023
Everything You Need to Know About Teams 2.0
The Teams 2.0 client is finally here. Microsoft's other marquee product this autumn, its AI-powered tool Copilot, recently entered general availability…
Kieran Devlin · 11 Oct 2023
AMC Technology Launches New Teams Integration to Enhance Collaboration
CX solution provider AMC Technology has launched an innovative communications offering in the Microsoft Teams integration, DaVinci for Microsoft Teams.
Kieran Devlin · 11 Oct 2023
Momentum Acquires G12 Communications to Boost UC Offerings
Momentum acquires G12 Communications to expand Microsoft Teams voice, Operator Connect and UC services. Published on UC Today.
Kieran Devlin · 11 Oct 2023
BroadSoft Integration: How Adding Teams and Calendar Visibility Boosts Front Desk Call Handling Capability
Why it matters: Kakapo’s Unity Reception adds Microsoft Teams and calendar visibility to Cisco BroadSoft, helping receptionists handle calls better. Published o
Simon Wright · 10 Oct 2023
New Microsoft Teams App is Now Available
The new Microsoft Teams app has been made generally available for Windows and Mac, providing users with the best performance yet.
James Stephen · 6 Oct 2023
What are Best Practices for Teams Migration Journeys?
Why Teams migration matters now: Gamma shares best practices for legacy telephony, Microsoft Teams calling, ISDN and PSTN switch-off ahead of 2025. Published on
Kieran Devlin · 5 Oct 2023
What Should be Your Hybrid Meeting Room Priorities?
Hybrid meeting rooms are changing at BP Energy, with Microsoft Teams native rooms, better audio, acoustics and camera framing. Published on UC Today.
Kieran Devlin · 5 Oct 2023
Microsoft Teams News OCTOBER Update (2023)
Microsoft Teams Copilot, Mesh, Surface Hub 3 and Teams Phone Mobile updates show what enterprise buyers need to plan for.
Rob Scott · 4 Oct 2023
NHS Trust Partners with Cinos to Modernise Its UC Services
Isle of Wight NHS Trust is modernising UC with Cinos, Cisco and Microsoft Teams, cutting telephony costs and boosting hybrid working.
Kieran Devlin · 3 Oct 2023
What's New in Microsoft Teams? September Look-back
September Teams updates bring Town Hall, Teams Phone, Rooms, AI apps and security changes buyers should know.
James Stephen · 2 Oct 2023
Microsoft Details Plan for Teams Phone Shared Calling
Microsoft details Teams Phone Shared Calling, cutting PSTN number costs and simplifying Auto attendant and PowerShell setup. Published on UC Today.
Kieran Devlin · 2 Oct 2023
Big UC News from Microsoft, Meta, Amazon, Anthropic and Google
Why it matters: Microsoft Mesh adds immersive Teams meetings, while Teams SIP changes, Meta’s office lease exit, Amazon-Anthropic AI and Ericsson-Google Cloud a
Kieran Devlin · 29 Sept 2023
Teams Replaces Live Events with Town Halls
Microsoft Teams town hall replaces Live Events, adding 10,000 to 20,000 attendee broadcasts, RTMP, Viva Engage and Teams Premium.
James Stephen · 29 Sept 2023
How to Make Microsoft Teams Voice Compliant
Why Teams voice compliance matters: avoid fines and data loss with Microsoft Teams, Theta Lake, archiving, eDiscovery, AI supervision and WORM storage. Publishe
Rebekah Carter · 29 Sept 2023
Microsoft Teams Empowers Engineering Firms to Elevate Airline Industry
Microsoft Teams and Azure OpenAI are helping HARMAN and Xoriant speed airline turn time at the gate, improving delays and passenger experience. Published on UC
Kieran Devlin · 28 Sept 2023
Corporate Travel Business Takes Off with Microsoft Partnership on Gen AI
Why it matters: Amadeus, Microsoft and Accenture are using generative AI in Cytric Easy and Microsoft 365 Copilot to speed corporate travel booking. Published o
Kieran Devlin · 27 Sept 2023
Immersive Teams Meetings on the Way with Microsoft Mesh
Microsoft Mesh will bring immersive Teams meetings in public preview, with avatars, spatial audio and XR in October. Published on UC Today.
Kieran Devlin · 27 Sept 2023
Is Microsoft Teams Down? How to Find Teams Outage Data
Is Microsoft Teams down (again)? If you’re one of the 300 million people who rely on Microsoft’s UCaaS service to communicate with colleagues, serve…
Rebekah Carter · 26 Sept 2023
Five of the Most Intriguing 365 Copilot Use Cases
Five 365 Copilot use cases show how Microsoft AI could speed research, Outlook replies, Teams meetings and plugins.
Kieran Devlin · 26 Sept 2023
Beware of 'Me Too' Offerings When Securing Microsoft Teams Apps
See why Microsoft Teams app security buyers should avoid ‘Me Too’ offerings and check NUWAVE due diligence, roadmap and delivery.
David Dungay · 26 Sept 2023
Native Microsoft Teams: Marketing Jargon or Reality?
Why native Microsoft Teams direct routing matters for UCaaS buyers: fewer portals, better Microsoft support and failover. Published on UC Today.
Gabriel Avner · 26 Sept 2023
Get Ready - Microsoft is Changing Teams' SIP Certification
Why it matters: Microsoft Teams Direct Routing calls could fail on 3 October unless SBCs align to the new MSPKI CA and DigiCert Global Root G2. Published on UC
Kieran Devlin · 26 Sept 2023
Five Takeaways From Satya Nadella's Copilot Keynote
Microsoft Copilot could reshape work as Satya Nadella outlines AI, ChatGPT, 365 Copilot, Bing Chat Enterprise and Windows Copilot on UC Today.
Kieran Devlin · 25 Sept 2023
RingLogix and TeamMate Collaborate on Teams Solutions for MSPs
RingLogix and TeamMate add Microsoft Teams direct routing for MSPs, linking Teams with UCaaS, PBX and white-label voice on UC Today.
Kieran Devlin · 25 Sept 2023
Avocor Launches Ultrawide 21:9 Touch Display for Microsoft Teams Rooms
Avocor’s ultrawide 21:9 touch display for Microsoft Teams Rooms supports hybrid work and back-to-office needs. Published on UC Today.
Tom Wright · 25 Sept 2023
Microsoft Debuts Surface Hub 3 for Collaborative Meetings
Microsoft Surface Hub 3 matters for hybrid meetings, bringing Teams Rooms on Windows, AI, 4K PixelSense, Copilot and Surface Hub 2S migration. Published on UC T
Demond Cureton · 22 Sept 2023
Enabling Animated Teams Backgrounds: The Complete Guide
Microsoft Teams animated backgrounds add immersive meeting effects; learn preview access, admin controls, Windows and MacOS support.
Rebekah Carter · 22 Sept 2023
Big UC News from Microsoft, Google, Apple and Slack
Microsoft Teams antitrust pressure, AI library, Gemini, Apple TV FaceTime and Slack AI show how collaboration is changing.
Kieran Devlin · 22 Sept 2023
Tollring Introduces iCall Suite Call Analytics for Teams
Tollring’s iCall Suite brings call analytics to Microsoft Teams Phone, helping buyers improve CX, KPIs and reseller ARPU. Published on UC Today.
James Stephen · 22 Sept 2023
ASC Introduces Compliance Recording for Teams Phone Mobile
ASC brings compliant Microsoft Teams Phone Mobile recording to hybrid work, helping firms meet GDPR, MiFID II, HIPAA and PCI DSS. Published on UC Today.
Kieran Devlin · 22 Sept 2023
Microsoft's Copilot AI Release Dates Announced
Microsoft’s Copilot launch matters for buyers: Windows Copilot lands this week, with Microsoft 365 Copilot for enterprise on 1 November, plus Teams, Outlook and
Kieran Devlin · 21 Sept 2023
38 Terabytes Of Leaked Microsoft Data Includes Internal Teams Messages
Why it matters: Microsoft’s leaked 38TB of data exposed Teams messages, secrets and passwords, highlighting AI and Azure SAS token security risks. Published on
Kieran Devlin · 20 Sept 2023
Using Teams and Dynamics 365 for Customer Engagement
Why Teams and Dynamics 365 matter: Microsoft ties UCaaS, CRM and ERP into one workflow for better customer engagement. Published on UC Today.
Rebekah Carter · 20 Sept 2023
Slack CEO: AI Revolution Has Been 'Amazing'
Why it matters: Slack’s AI and unstructured data give workplace buyers faster summaries, automation and app interoperability. Published on UC Today, with Claude
Kieran Devlin · 19 Sept 2023
16 Advanced Microsoft Teams Features for Customer Engagement
Why it matters: advanced Microsoft Teams features now link UCaaS and CCaaS for customer engagement, with Dynamics 365, Power Automate and contact centre integra
Rebekah Carter · 18 Sept 2023
Google Exec Says Microsoft Concession is 'Too Little, Too Late' as EU Continues Antitrust Probe
A Google executive has described Microsoft 's concession to unbundle Teams from its Office suite as "too little, too late".
Kieran Devlin · 18 Sept 2023
How to Get the Most Out of Your Teams Rooms Deployments
Watch on YouTube Rob Westwood, Director of Product, Video Collaboration Division at New Era Technology , joins UC Today's Kieran Devlin .
Kieran Devlin · 14 Sept 2023
Is Skype for Business in Its Twilight Years?
It feels like Skype for Business is firmly in its twilight years now. Earlier this month, Microsoft announced that from October 1, 2023, Teams Rooms will…
Kieran Devlin · 14 Sept 2023
How to Pick an Integration for Teams Contact Centre
Choose the right Microsoft Teams contact centre integration to unlock Direct Routing, Operator Connect, CRM, analytics and reporting.
Rebekah Carter · 14 Sept 2023
3 Ways Enterprises can Enhance their MS Teams Platform with One Integrated Solution
Enterprises can boost Microsoft Teams with Dubber conversational intelligence, call recording, analytics and compliance.
Rebekah Carter · 13 Sept 2023
What Now After Microsoft Unbundles Teams from Office?
The timing of Microsoft's decision to unbundle Teams and Office was abrupt, even if the decision itself was perhaps less surprising.
Kieran Devlin · 12 Sept 2023
Yealink Unveils New AI-Powered Teams Rooms Solutions
Yealink has announced new AI-powered solutions for Microsoft Teams Rooms for smarter meetings.
Kieran Devlin · 8 Sept 2023
How to Make a Microsoft Teams Test Call
Better Teams meetings start with a Microsoft Teams test call: check audio, devices and settings, then use Call Analytics, CQD and QoS.
Rebekah Carter · 8 Sept 2023
Microsoft Promises Copyright Protection for Copilot Customers
Microsoft’s Copilot Copyright Commitment helps buyers adopt Microsoft 365, Teams and GitHub Copilot with legal cover on copyright claims. Published on UC Today.
Kieran Devlin · 8 Sept 2023
Microsoft Teams News SEPTEMBER Update (2023)
Microsoft unbundles Teams in the EU, with updates on Teams Rooms, Teams Panels, SIP Gateway and Cloud Video Interop. Published on UC Today.
Rob Scott · 7 Sept 2023
‘You Should Ask The FTC’ – Zoom CEO Responds to Teams EU Unbundling
Zoom says Microsoft Teams unbundling shows why buyers should watch Office 365, Microsoft 365 and EU antitrust costs.
Tom Wright · 6 Sept 2023
Teams Starts Billing for Recording and Transcript APIs
Microsoft Teams now bills recording and transcript APIs, changing Microsoft Graph costs for summaries, insights and follow-ups that buyers should watch.
James Stephen · 5 Sept 2023