Hybrid Work
An IT Pro’s Guide to Video Conferencing
When video conferencing and webinar technology first emerged, it had its biggest impact in the enterprise market, partly because the early solutions were only really affordable to the largest organisations.
Ian Taylor · 22 Nov 20179 Unlocks Mobile for Partners
Newcomers to Mobile often struggle, so how has 9 successfully anticipated and removed every roadblock to provide their Partners with a trouble-free mobile proposition?
Ian Taylor · 22 Nov 2017
Meeting the Meeting Owl: Could Robots Improve Your Conference Call?
Could robots improve your meeting room experiences? The Owl Labs co-founders think so, and they've got the tech to prove it in the innovative new Meeting Owl.
Rob Scott · 20 Nov 2017SDN SERIES: Getting Started with Software Defined Networking
With a rapidly growing market that's expected to reach $35billion by 2018, it’s clear that SDN is set to have a large impact on the future of data networking – but what exactly is it and why is it growing so quickly?
Ian Taylor · 16 Nov 2017
Polycom: Nearly Half of Brits Put On a ‘Phone Voice’ for Conference Calls
A major study into the UK’s conference call habits has revealed some interesting findings about the way Brits talk and the faux pas we make on conference calls
Ian Taylor · 16 Nov 2017Lifesize Icon 450 Review: Plug-and-Play Video Collaboration for Huddle Rooms
Teams looking for a quick impromptu huddle don’t want to spend 15 minutes setting up the room system so they can connect to a remote colleague. They want their video conferencing system ready and waiting.
Ian Taylor · 16 Nov 2017
The Agile Working Event Returns to London in March 2018
The workplace continues to evolve apace as a company’s culture, its people and key technology enablers begin to take centre stage when it comes to business strategy and the AWE will return to place this hot topic at the heart of business evolution.
Ian Taylor · 14 Nov 2017
BlueJeans Review: Placing HD Audio Front & Centre of Conferencing Technology
VCaaS provider BlueJeans has teamed up with audio specialist Dolby to ensure that its clients can hear as well as see what is going on in crystal clear quality.
Ian Taylor · 13 Nov 2017Eyeson Review: Plug-in Video Conferencing for Every Occasion
Rebranded from Visocon in 2017, Eyeson’s stated objective is to set new - presumably open - standards in real-time video conferencing and collaboration for business.
Ian Taylor · 9 Nov 2017Crestron Mercury Review: Tabletop Video Conferencing for Agile Collaboration
It was not all that long ago that video conferencing was considered a luxury. It was something perhaps only seen in the boardroom.
Ian Taylor · 8 Nov 2017
BroadSoft Begin Collaboration with AIS, Thailand's Largest Mobile Operator
UCaaS expert and contact centre as a service provider BroadSoft Inc recently announced that they'd be launching "AIS Business Cloud UC" for Thailand's largest mobile operator.
Rebekah Carter · 3 Nov 2017
Avaya IP Office Cloud Review: Preparing Your Business For DX
Avaya IP Office Cloud is the brand’s latest release of their flagship product, designed specifically to help businesses get the most from their cloud communications system and equip them with all the tools they need to keep thriving in a market that is constantly evolving.
Ian Taylor · 2 Nov 2017
Video Conferencing and Collaboration Market Report
As long as there have been web cameras, innovative businesses have sought to overcome the logistical problems of getting a group of people into the same space by holding meetings over the internet.
Ian Taylor · 1 Nov 2017Business is Changing: Resellers Need to Evolve With It
To sustain a relationship with their customers, it is imperative that resellers understand the evolving needs and objectives of their customers’ workforce.
Ian Taylor · 31 Oct 2017
Swyx Announces its Own Cloud Service & Plans to Offer its Products as a Service
Unified Communications (UC) specialist Swyx has announced its own cloud-based communications offering at its annual Partner and Technology Conference.
Ian Taylor · 25 Oct 2017
Blackbox Solutions Partners with Innovative Hosted Telecoms Provider TelcoSwitch
Office technology reseller, Blackbox Solutions, has partnered with one of the UK's fastest-growing telecoms providers, TelcoSwitch
Ian Taylor · 25 Oct 2017
Avaya Comes to Dreamforce with Leadership in Mind
Following their recent partnership with Salesforce, Avaya announced their position at the upcoming Dreamforce conference, and what the connection means to them.
Rebekah Carter · 25 Oct 2017
Fuze Web to Enable the First Full UCaaS Experience - No Download Required
Fuze, the leading cloud-based communications platform provider for the modern global enterprise, has announced it will be expanding its communication and collaboration experience through Fuze Web.
Ian Taylor · 24 Oct 2017Snom D345 IP Phone Review
The Snom D345 Desk Telephone is the German Telecoms Developer’s new desktop SIP phone designed to deliver cost-effective communications support to a wide variety of different businesses.
Ian Taylor · 19 Oct 2017Snom D745 IP Phone Review
The Snom D745 Desk Telephone is the German Telecoms Developers new desk phone designed to deliver cost-effective communications support to a wide variety of different businesses.
Ian Taylor · 18 Oct 2017
How to Manage Teams in Diverse Locations Around the World
With two-thirds (63%) of the UK now working from home regularly, one of the challenges for enterprise is how to manage teams that either work remotely or are based in different locations, to make sure they are as productive and motivated as possible.
Ian Taylor · 18 Oct 2017Snom A100M Headset Review
The Snom A100 headset is one of the German-based telecoms developer’s latest corded USB headsets designed to deliver impeccable audio quality and improve the efficiency of users in a wide number of different environments.
Ian Taylor · 16 Oct 2017
Business Phone Buyer's Guide
Whether you're upgrading your telephony system, or investing in a new one, it's crucial to make sure that you invest in the right solution for your communication needs.
Rebekah Carter · 12 Oct 2017
The Unchained Enterprise: Welcome to Wireless Collaboration
Do you know how much time wires cost us productivity-wise? The often-used term “five-minute meeting tax” refers to the time spent before a meeting while we look for wires, adaptors and connect to in-room screens.
Ian Taylor · 11 Oct 2017
thevoicefactory Presents Virtual Meeting Room: Any Device, Protocol & Platform
Hosted Unified Comms provider, thevoicefactory has developed its industry first Virtual Meeting Room – a cloud-based unified communications system bringing together all essential communication services on any device.
Ian Taylor · 11 Oct 2017
BYOD: Is It a Reality for YOUR Business?
As companies around the world struggle to be more productive and efficient, the mobile workforce has become the face of the future. But how does BYOD fit into the mix?
Rebekah Carter · 11 Oct 2017
Polycom: UAE Organisations Embrace Unified Communications
Polycom today launched the results of a new study that aims to understand the drivers and benefits of current deployments in Unified Communications (UC) across organisations in the UAE.
Ian Taylor · 10 Oct 2017
RingCentral Announces Nuvola Distribution as New Master Agent
RingCentral, a leading provider of enterprise cloud communications and collaboration solutions, today announced a new partnership with Nuvola Distribution, a master agent and software services consultancy in the UK.
Ian Taylor · 10 Oct 2017
Flexible Working Requires Us to be Less Formal, More Open
Increasing numbers of Brits work flexibly – often from home – so, culturally, we need to change the workspace rules and get accustomed to a little less formality in our meetings.
Ian Taylor · 4 Oct 2017
ATG Consolidates Global Comms with RingCentral Cloud
RingCentral a leading provider of global enterprise cloud communications and collaboration solutions, today announced that Auction Technology Group, a provider of online marketplaces headquartered in the UK, has selected RingCentral cloud comms.
Ian Taylor · 3 Oct 2017
CircleLoop – Cloud Phone System Review
Founded in 2016, CircleLoop is an innovative cloud hosted phone system that provides a cutting-edge, versatile communications solution for a wide variety of forward-thinking businesses operating in the digital age.
Ian Taylor · 2 Oct 2017
Getting to Know RingCentral - The Disruptive Cloud Comms Provider
RingCentral, probably the UCaaS industry's most disruptive business in 2017. Here's why they are rated ranked #1 in cloud communications solutions by Synergy Research in 2017 and leader in Gartner's 2017 Magic Quadrant for UCaaS
Ian Taylor · 29 Sept 2017
Twilio Signal London: What a Good $Bash
UC Today's own Rob Scott managed to get a ticket to the Twilio developer conference "Signal" this year. Here, he shares his insights into the event.
Rob Scott · 28 Sept 2017
To Retain Young Talent, Give Millennials Flexible Working
I’m sure many experienced professionals can relate to this: You watch the young people entering the workplace, tooled up with gadgets, able to manage multiple social networks and instantly adapt to any technology put in front of them.
Ian Taylor · 27 Sept 2017
Polycom Solutions to Work with New Microsoft Teams Platform
Today, Polycom is announcing an extension of our partnership by working to bring these experiences to a broader audience, creating a high-performance communications hub by integrating with Microsoft Teams.
Ian Taylor · 26 Sept 2017
Sennheiser SC660 Review: Hearing is More than Believing
German manufacturer Sennheiser is one of the world’s leading specialists in business headsets. With decades of electro acoustic experience, it understands that, for the end user, it is the combination of comfortable hands-free operation and outstanding audio clarity which makes the perfect headset.
Ian Taylor · 25 Sept 2017
St. Austell Brewery Says Cheers to Datasharp & Unify
St. Austell Brewery, the Cornwall based drinks maker, restaurant, bar owner and manager, today announces it has partnered with Unify, to overhaul its communications infrastructure in conjunction with Datasharp.
Ian Taylor · 22 Sept 2017
Exploring Huawei's Unified Communications Portfolio
Experts in enterprise communication solutions, Huawei has a vast range of UC services to offer the marketplace today, we thought we'd explore their unique portfolio.
Rebekah Carter · 20 Sept 2017
Recruitment Industry Inefficiency Wastes 25%+ of the Working Week Say 8x8
A new, nationwide study of recruitment consultants finds that despite a substantial desire to integrate new technology into established processes, the average consultant still wastes more than 10 hours every week.
Ian Taylor · 19 Sept 2017
Why Businesses Don’t Need Their Offices Anymore
As with most great innovations, there are still far too many businesses determined to hold onto comfortable traditions like the corporate office.
Ian Taylor · 19 Sept 2017
EE and Nimans Partner to Offer Outstanding Mobile Proposition
Nimans has strengthened its growing mobile proposition by forging a direct working relationship with EE to help resellers capture more sales and increase market share.
Ian Taylor · 18 Sept 2017
Tips For Setting Up Your Remote Workforce
Kirill Tatarinov, the CEO of Citrix Systems, recently spoke on Marketwatch.com about the future of the work force; saying that by 2020, 50% of the workforce will most likely be working remotely.
Guest Blogger · 7 Sept 2017
NEC SL2100 Smart Communications System Review
Launching on September 4th 2017 here in the UK and the rest of Europe, the SL2100 range will take over from its predecessor, the SL1100, to provide cost-effective and intelligent communications solutions for growing SMEs.
Ian Taylor · 6 Sept 2017
Two Decades of Success - a Bright Future Awaits IP Telephony Pioneer Snom
This September the Berlin-based IP-telephony pioneer Snom celebrates its 20th anniversary. Since its founding in 1997 as a bright new tech start-up by Christian Stredicke, Snom has grown to become an international premium brand for IP desk phones, DECT phones and conferencing devices.
Ian Taylor · 6 Sept 2017
Solar Further Enhances Unified Comms Offering with TWL acquisition
Solar Communications continues to drive forward with its buy and build strategy as it announces its latest acquisition of TWL Voice and Data Limited, for an undisclosed fee.
Ian Taylor · 5 Sept 2017
Midshire to Launch Hosted PBX Solution - HostX
Office Telecommunications provider Midshire, one of the UK’s leading business telecoms specialists, is launching its own, first of a kind, hosted PBX Solution – HostX.
Ian Taylor · 1 Sept 2017
Introducing sipsynergy's New SIP Trunking Service for the UK
Leading cloud collaboration company sipsynergy are introducing their new SIP trunking service to the UK market.
Rebekah Carter · 31 Aug 2017
How Technology is Changing Business
Business Energy comparison specialist Love Energy Savings, spoke to some of the industry’s leading experts to get their thoughts on what’s next for businesses, and how they’ve embraced the tech takeover to change their operations for the better.
Ian Taylor · 24 Aug 2017
RingCentral: Time for Workers to Find Their Mojo With Team Collaboration
Sahil Rekhi, EMEA managing director at RingCentral, sounds a note of caution. For all its promise, he believes talk of team collaboration making older media like email and telephone obsolete is premature.
Ian Taylor · 24 Aug 2017
Open Mobile Chooses Virtualised IMS Core from Interop for VoLTE Roaming
Interop Technologies, a global provider of advanced communication networks and cloud-based managed services, today announced that it was selected to provide its virtualised IP Multimedia Subsystem (IMS) Core to Open Mobile.
Ian Taylor · 24 Aug 2017
Explore the Power of Connection at RingCentral’s Annual User Conference
RingCentral, a leading provider of global enterprise cloud communications and collaboration solutions, will be hosting its second annual user conference, ConnectCentral 2017, taking place October 23-25 at the Westin St. Francis in San Francisco.
Ian Taylor · 23 Aug 2017
Cisco Spark Room Kit Review: Bring More Power To Your Video Meetings
With the Cisco Spark Room Kit, users are given a highly flexible and fully scalable video conferencing solution that offers a wide variety of cutting-edge features that can really help boost productivity and generate a much richer collaborative working environment when group meetings take place
Ian Taylor · 14 Aug 2017
BlueJeans Expands Management Team to Take Advantage of $40 Billion Video Opportunity
Blue Jeans Network, Inc. the company that created the cloud video market, today announced that Quentin Gallivan will join the company as CEO, and BlueJeans founder, Krish Ramakrishnan, will lead strategy and innovation as well as become BlueJeans' Executive Chairman
Ian Taylor · 10 Aug 2017
How Flexible Working & Live Video Can Help Those Affected at Waterloo
With commuters at Waterloo station facing up to 4 weeks of travel chaos due to engineering works, now is the time for businesses to follow the innovative few and invest in flexible working alternatives, to ensure their workforce does not have to rely on trains to get work done.
Ian Taylor · 9 Aug 2017
Buyers Love Flexibility, So Let’s Give it to Them
It is fairly safe to say that few businesses are still sceptical as to whether UC improves collaboration, boosts productivity or enhances customer service. The countless use-cases available prove these benefits.
Ian Taylor · 8 Aug 2017
Interop Technologies Completes Implementation of GSMA Universal Profile for RCS Cloud
Interop Technologies, a global provider of advanced communication networks and cloud-based managed services, today announced that its Rich Communications Services (RCS) Cloud fully incorporates the features outlined in the GSMA Universal Profile.
Ian Taylor · 8 Aug 2017
Aerohive Helps Channel Partners Grow Their Managed Services Business
Aerohive Networks, the fastest growing enterprise WiFi vendor, today announced the introduction of the industry’s broadest set of business and product capabilities
Ian Taylor · 8 Aug 2017
Fuze Review: Enterprise Collaboration in a Comprehensive UCaaS Solution
Fuze. Named a leader in Gartner's 2016 UCaaS Magic Quadrant report, Fuze very much has its sights set on the future of UC solutions and, indeed, the future of how people work. It believes firmly that communications technology is a great driver and enabler.
Ian Taylor · 4 Aug 2017
Unify Circuit Review: Tidy Teamwork Wherever You Are
Unify can consider itself one of the world's oldest & largest business telecommunications enterprises. In that long and illustrious history, it has seen plenty of changes in comms technology, and has embraced them all. Team collaboration is no exception.
Ian Taylor · 2 Aug 2017
Removing Borders: Connecting Platforms for Collaboration
As the world moves towards ever-more impressive collaborative technology, is it time to leave enterprise borders in the past?
Rebekah Carter · 1 Aug 2017