As certain businesses rely on their channel partners for growth, it is important that they have a channel-friendly billing software available.
Channel-friendly billing systems can streamline an organisation's end-to-end billing process, increase transparency, and improve relationships with channel partners.
OneBill provides channel-friendly billing software and the company states that most of its customers are from the UCaaS industry.
The company has built a separate module called OneBill MLCM (Multi-Level Channel Management) to help UCaaS providers to leverage OneBill fully and bring their reseller or agent partners into one billing ecosystem.
MLCM helps UCaaS providers to resell products to partners at a specific price range, define incentive models, give partners a self-care portal, and implement automated solutions for billing, invoicing, and real-time multi-party commission settlements.
It also gives resellers more autonomy to efficiently manage their billing operations, while giving UCaaS providers 360-degree visibility.
Rajesh Padmanabhan, Vice President of Product, OneBill, said: "OneBill is the only billing platform that enables you to settle your channel partner commissions and SPIFF incentives in real-time.
"We can enable any business to expand their sale to distribution channel, which could go anywhere from a wholesaler to resellers who could take the solution and put their value-added services on top.
"There are businesses that are ready to take and resell services but don't have the necessary people who can manage the billing process.
"So, they want the primary business to help them with the billing, which means the primary business does the billing on behalf of its resellers.
"The primary company offers a product to the reseller who buys it from them and then sells it to the customer.
"Now, there's just a single transaction, the final buyer is the customer, but there needs to be an invoice from the primary company to the seller and an invoice from the seller to the customer.
"That's where OneBill comes in and sets pricing at each level of this hierarchy."
The MLCM software is part of OneBill's overall solution that brings together billing and revenue operations into a single unified platform.
The Multi-Level Channel Management adds many features to the main solution, such as N-tier channel hierarchy, white label bill-on-behalf, real-time commissions, and more.
OneBill's MLCM software allows UCaaS providers to manage their channel partners via an N-tier channel hierarchy.
Users can add different types of channel partners, such as value-added resellers, managed service providers, agents, and more, at each level of the hierarchy.
This aims to help partners power their capabilities with end customer creation and subscriber management support at all levels.
