Short, checked, cited where we can. The announcements, the moves and the things worth a look.
Follow @uctodaynewsMiVoice Business gets guaranteed support to 2032, a direct pitch to the regulated and the reluctant. A counter-position to the industry's cloud-only drumbeat, and an honest read of where some of its base actually is.
A new integration framework lets customers plug outside AI agents into 8x8 routing and analytics. Launch partners include three CCaaS bot vendors. The interesting question, which the release doesn't answer, is who owns the conversation record.
In Brief runs on tips. A good nugget is short and specific — a launch, a hire, a funding round, a number, a neat find worth a look — and it lands best with a source link so we can check it and cite it. We read everything and curate what runs; nothing publishes automatically.
File it at the news desk →@uctodaynews on X ↗Primary source · date · number · named spokesperson. Two of the four and we will usually run it.
