Gartner Digital Workplace Summit US 2027

Gartner Digital Workplace Summit returns on 1 and 2 March 2027 at the Gaylord Pacific Resort & Convention Center in San Diego. The analyst firm expects more than 800 digital workplace leaders, over 25 Gartner analysts and more than 45 solution providers, and organises the agenda around five themes: leadership and strategy; skills, enablement and adoption; experience, value and outcomes; technology, architecture and engineering; and security, governance and risk. For UC and collaboration buyers, the value lies in the independence of the analysis. Sessions announced so far include a head-to-head assessment of Microsoft Copilot, ChatGPT, Claude and Gemini, guidance on avoiding vendor lock-in with independent AI architecture, and a look at AI PCs, virtual desktops and employee devices through 2032. Governance features prominently too, with sessions on Microsoft Agent 365 and on whether organisations are running too many enterprise AI assistants. The broader thread is the shift from AI pilots to measurable outcomes. Gartner is pairing adoption-focused sessions, including a 90-day plan to fix random workplace AI adoption, with work on digital employee experience and on making the value case for AI transformation. Attendees can also book one-on-one meetings with Gartner analysts.