4 Jun 2020 · 1 min read
CPaaS Continues to Enable a Seamless Customer Experience
UC Today's Rob Scott hosts SAP Digital Interconnect and in this talk, we discuss how CPaaS helps to enable seamless customer experience
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Speakers include:
- Rohit Tripathi – Chief Product Officer
- Pekka Porkka – Head of Development for Contact Center Products & Services
- Kris Hayes – VP & Head of Sales for Americas
In this session we discuss the following:
- What is the role of CPaaS in CX? (especially during COVID-19)
- What’s the best way to approach a CPaaS strategy?
- How does SAP Digital Interconnect address this space?
If you're looking for more information on this topic visit SAP Digital Interconnect.
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