Cataleya’s Orchid Link Session Border Controller is now available with optional WebRTC gateway feature.
The SBC will now enable CSP’s to provide enterprises In-App communication by embedding voice, video, chat, and messaging features into applications. With this, enterprises can now transition to conversational engagements, away from web and app browsing.
Orchid WebRTC gateway bridges voice communications between web endpoints on any device with existing VoIP infrastructure, thus web-enabling contact centers, PBX’s and legacy SIP networks.
Orchid WebRTC SIP mediation gateway sits right at the core of this solution and leverages an extensive feature set already available in Orchid Link SBC platform to make this transition easy and fast.
- Webifies your voice infrastructure without upgrading the core elements such as feature servers, PBXs, and contact center infrastructure by introducing the WebRTC- gateway
- Enables voice connectivity from Web Browsers with legacy SIP/PSTN networks
- Facilitates media traversal functions for endpoints behind different types of network access topologies and NATdevices by supporting ICE, STUN and TURN protocols
- Saves VoIP infrastructure resources by facilitating peer2peer communication where possible
- Performs media encryption and normalization between WebRTC and legacy Clients
- Performs media transcoding (OPUS-G711/AMR)
All other existing innovative features of the Orchid Link SBC such as multi-tenancy, multi-cloud deployment, high-performance media processing, and signaling adaption framework are bundled with the WebRTC gateway feature resulting in a comprehensive and powerful solution.
